This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. Governmentemployees are people, too,” she said. When software is no longer supported, an agency must replace it. Improving customer experience is usually a proactive goal, however. But backend changes matter also.
Insights to Outcomes Agencies have real constraints that impact employeeengagement and satisfaction. Legacy infrastructure and IT, and legislative and regulatory mandates, can pose problems for mission-oriented governmentemployees. This article appeared in our guide, “ Tools and Tactics for EmployeeEngagement.”
In our private lives, we interact every day with brands and services that shape our expectations of how government should engage with us. But as organizations improve how they engage with us, “we begin over time to really see the government as confident, as capable, as an entity here to help us,” he said.
It is considered one of America’s government- sponsored enterprises (GSEs), i.e., public-private hybrid corporations created by Congress and authorized to engage only in a narrowly-tailored set of activities. 6 This was totally inconsistent with the original design. 6 This was totally inconsistent with the original design.
This is in the news more recently because of alleged bribes to a councilmember (" Trayon White expelled from the DC Council for corruption but hes free to run for his old seat ," AP) and governmentemployee (" Former DC government official charged with taking bribe ,"NBC4) by a grantee eager to secure their place in the system.
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content