American City & Country

AUGUST 22, 2024

Today, these projects involve more emerging technology than ever, and its importance continues to grow as the public expects a high level of service delivery from government agencies. For government leaders embarking on a modernization journey, here are three keys to navigating the process with clarity and confidence.

Government Agency 75

Government Agency Implementation Government Communications 75

AWS Public Sector Blog

APRIL 3, 2025

To learn more about the Cal Poly Digital Transformation Hub and how your organization can engage, email Nick Osterbur or visit the DxHub website.

Public Sector 162

Public Sector Development Education Security 162

AWS Public Sector Blog

JULY 23, 2024

During a panel on responsible AI applications for governments, Federal Reserve System Chief Innovation Officer, Sunayna Tuteja, shared insights into how government agencies are working to educate, train, and empower the workforce to drive AI tools effectively. Attendees also considered ways to encourage responsible AI adoption.

Government 211

Government Public Sector Government Agency Implementation 211

GovLoop

JANUARY 31, 2023

Neurodivergent individuals could be part of the untapped talent pool that meets the demand for cyber, machine learning, artificial intelligence and other skills that government leaders agree are hard to find — and even harder to retain. Federal, state and local government agencies concur that recruiting talent has changed with the pandemic.

Engagement 111

Engagement Government Cultivation Public Sector 111

AWS Public Sector Blog

JUNE 7, 2023

To help government technology (GovTech) startups build solutions that enable government agencies to better serve their communities, Amazon Web Services (AWS) is launching its first AWS GovTech Accelerator.

Public Safety 246

Public Safety Public Sector Government Disaster Response 246

AWS Public Sector Blog

SEPTEMBER 2, 2022

Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities. How data can help public safety agencies support civilians’ needs. Agencies around the country use the Vitals TM App to improve how they engage with at-risk individuals in their community.

Constituents 246

Constituents Laws Public Safety Public Sector 246

GovLoop

NOVEMBER 26, 2024

. “The goal should be, though, that every option provides the same level of experience, the same level of intuitiveness and immersive engagement, regardless of how an individual chooses to interact with the particular government agency,” Jackson said.

Constituents 52

Constituents Social Media Communications Public Sector 52

Center for Community Progress

JANUARY 6, 2025

In September 2024, Community Progress convened a learning exchange in Cleveland for leaders in land conservation and their partner land banks and local government agencies from four cities: Baltimore, Chicago, Cleveland, and Detroit. Indeed, many land conservancies are providing a wide range of services in urban communities.

Stewardship 97

Stewardship Parks And Recreation Community Development Fundraising 97

GovLoop

FEBRUARY 18, 2025

Constituents, when interacting with government agencies, expect seamless, digital-first experiences. The challenge is not to simply digitize forms but to modernize and streamline how government works. Modern constituent services are no longer an option.

Operations 52

Operations Constituents Government Agency Education 52

AWS Public Sector Blog

MARCH 21, 2023

TensorIoT elevated Citibot for increased government efficiency and citizen engagement Citibot is an AI chatbot that helps citizens communicate with their governments using text messaging and web chat. It enables governments to operate more efficiently, allowing staff to save time while AI handles routine tasks.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

AWS Public Sector Blog

SEPTEMBER 11, 2024

Providing no-cost AWS Well-Architected Framework security reviews to all government agencies and public sector organizations. With this extended support, AWS reaffirms our strong dedication to supporting provincial and municipal governments at every stage of their cybersecurity journeys.

Public Sector 195

Public Sector Security Budgeting Government Agency 195

Social Pinpoint

DECEMBER 4, 2023

Concerning this surge in mental health disorders, we spoke with a well-known mental health agency to understand the implications for engagement levels between individuals and agencies post-pandemic. When it comes to mental health engagement, a local focus is preferred.

Engagement 52

Engagement Community Engagement Social Media Outreach 52

American City & Country

OCTOBER 24, 2024

A Gartner study predicts that by 2026, more than 70% of government agencies will employ AI to augment human decision-making, marking a significant turn towards automation from 35% in 2022 to more than 70% by 2026. This also mitigates resistance and integrates feedback from workers in the field for smoother implementation.

Government 114

Government Public Sector Budgeting Government Agency 114

AWS Public Sector Blog

SEPTEMBER 10, 2024

Public sector organizations – such as government agencies and schools – are not exempt from these statistics. We are excited to now evolve the prototype into production and offer through the San Diego Regional Cyber Lab to small businesses, academia, and government agencies to help foster greater regional resiliency.”

Public Sector 195

Public Sector Security Government Agency Accountability 195

GovPilot

JULY 13, 2023

In our ever-changing, complex world, clear and effective communication from local governments is not just a necessity — it’s the lifeblood keeping communities engaged, informed, and empowered. Press releases play a pivotal role in making this happen.

Press Release 52

Press Release Government Agency Government Community Engagement 52

AWS Public Sector Blog

NOVEMBER 3, 2023

Our partnership with Kiip is changing the way people in Los Angeles engage with the homeless response system by empowering individuals with a resource to store their most vital documents securely,” said Ben Kay, Associate Director of HOPICS for Access and Triage. From that start, HOPICS has helped thousands of individuals.

Public Sector 298

Public Sector Housing Outreach Security 298

zencity

OCTOBER 28, 2024

For residents, these decisions shape their everyday lives; for government agencies, they represent a chance to build trust Source Public budgeting decisions directly impact communities, influencing everything from local infrastructure to essential services and public safety.

Budgeting 52

Budgeting Public Safety Engagement Government Agency 52

AWS Public Sector Blog

JANUARY 31, 2023

MHESI will also use AWS training programs to upskill employees on AWS Cloud skills across over 200 education institutions and over 20 MHESI-managed research and education agencies across Thailand by early 2026.

Education 246

Education Public Sector Security Government 246

AWS Public Sector Blog

APRIL 17, 2023

Digital government and services Digital government and modernized service delivery remain the second highest priority for state technology leaders in the 2023 report. Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives.

Public Sector 130

Public Sector Local Government Management Education 130

Partnership for Public Service

JANUARY 22, 2025

A critical decision for government entities implementing coaching programs is whether to engage internal or external coaches. Each approach offers distinct advantages, and understanding them will help agencies select the best option for their leaders.

Public Sector 49

Public Sector Leadership Public Service Government Agency 49

Open Access Government - Technology News

APRIL 30, 2025

The UK Government is already exploiting this technology with their Redbox solution that allows civil servants to chat with Government Documents up to OFFICIAL-SENSITIVE level. Enhancing citizen engagement AI-driven virtual assistants and chatbots can respond instantly to citizen queries. Initiatives like GOV.UK

Public Service 59

Public Service Public Sector Strategic Planning Implementation 59

GovPilot

SEPTEMBER 14, 2023

Local governments are institutions designed to serve citizens by realizing their decisions and making the community better fit the vision of citizens. However nationwide, countless local governments face a lack of constituent engagement and involvement in their local democratic system.

Government Agency 52

Government Agency Strategic Planning Government Constituents 52

AWS Public Sector Blog

OCTOBER 2, 2024

DPI is a country’s digital backbone, rapidly enabling modern and responsive government, increasing inclusion and economic participation, and stimulating innovation across all sectors. Consider a government agency that urgently needs to launch a new digital service.

Government 195

Government Public Sector Development Nonprofit 195

Microsoft Public Sector

SEPTEMBER 3, 2024

This approval gives components the ability to authorize use of the service, bringing the most advanced AI capabilities to our nation's defense and government agencies. What are your expectations? What scenarios are you excited to explore?

Operations 121

Operations Government Agency Security Government 121

Google Public Sector

MARCH 27, 2025

This enables employees to interact and engage with your enterprise data in new ways. With this launch, we're delivering an initial set of capabilities that empower government agencies to leverage agents for accessing enterprise expertise. It helps them find what they need at the right time and answer questions confidently.

Public Sector 65

Public Sector Government Agency Engagement Security 65

Microsoft Public Sector

OCTOBER 2, 2024

Tailored for IT professionals, administrators, and decision-makers in government agencies, these readiness days offer practical, actionable insights to help you drive secure productivity, efficiency, and innovation in your organization. Reserve Your Spot Today! Join the conversation in the comments below and connect with your peers!

Public Sector 89

Public Sector Government Agency Security Implementation 89

AWS Public Sector Blog

FEBRUARY 2, 2024

Improving project success Ensuring project success takes a commitment from the top and an engaged, experienced team. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub. Have you identified your stakeholders?

Operations 189

Operations Local Government Security Public Sector 189

GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. AI can also reveal weaknesses in local government’s digital services and what constituents feel they lack in their connections with government.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

AWS Public Sector Blog

NOVEMBER 9, 2023

The United States Agency for International Development ( USAID ) is a federal government agency responsible for extending civilian foreign aid and development assistance, such as for countries that need disaster response and recovery resources, are trying to escape poverty, and are engaging in democratic reforms.

Disaster Response 173

Disaster Response Public Affairs Public Sector Security 173

GovLoop

NOVEMBER 26, 2024

PT to hear from a government CX expert as we discuss the trends that will shape the work those of us in CX positions will do next year.

Accountability 65

Accountability Government Employee Public Sector Management 65

Google Public Sector

MARCH 24, 2023

This spirit of rapid innovation came to life recently when the Department of Defense and Austin Community College (ACC) engaged in a Google Workspace “Appathon,” an event where Soldiers from the Army Software Factory and students participated to build mission-focused applications using Google AppSheet. Completeness.

Development 102

Development Public Sector Engagement Budgeting 102

AWS Public Sector Blog

JULY 12, 2023

In San Diego, the second largest city in California and the eighth largest county in the nation, The Regional Task F orce on Homelessness (RTFH) serves as the CoC’s lead agency and oversees its HMIS system. As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.”

Public Sector 130

Public Sector Housing Coordinator Local Government 130

AWS Public Sector Blog

AUGUST 21, 2024

To expand their reach, they often collaborate with academia and other nonprofits, and they engage early-career talent. Conclusion With tools like EDP and SEDT, Urban supports a diverse set of builders and users, including researchers, government agencies, policymakers, and community advocates.

Nonprofit 189

Nonprofit Laws Public Policy Development 189

Google Public Sector

OCTOBER 1, 2024

Deepening citizen engagement with AI Gemini at Work really demonstrated the promise of generative AI across industries, and we are excited to bring that to the public sector, making sure that it is always secure and founded on principles of responsible use. Flash model.

Public Sector 97

Public Sector Government Employee Security Engagement 97

AWS Public Sector Blog

AUGUST 6, 2024

This post outlines how AWS tools and services can support government agencies in adhering to Australia’s AI Ethics Principles when developing AI and machine learning (ML) solutions. The post includes a focus on implementation to help Australian governments responsibly innovate whilst maintaining cloud-based agility.

Government 189

Government Security Implementation Public Sector 189

Google Public Sector

APRIL 25, 2024

Enhanced Engagement: Sullivan County is utilizing gen AI solutions powered by Google Cloud to enhance citizen interactions. This fosters two-way communication, increases transparency, and empowers residents to engage directly with their government.

Public Sector 107

Public Sector Constituents Strategic Planning Implementation 107

AWS Public Sector Blog

NOVEMBER 16, 2022

Tax agencies are streamlining the customer experience with chatbots, virtual assistants, intelligent contact centers, and personalization. Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis.

Public Sector 147

Public Sector Local Government Supervision Operations 147