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How Baltimore Engaged Disenfranchised Communities In Its Transportation Planning

Next City

Here’s how the city carried out an effective public engagement process. The Baltimore & Potomac Tunnel replacement project would run through a Black community that had already been divided by a highway.

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Community Engagement Trends for 2025

Social Pinpoint

In this case, predicting community engagement trends for 2025. Our role allows us to attend industry events and speak with current customers to learn more about community engagement. As we move into 2025, here are five community engagement trends that we think will make a huge impact for the next 12 months.

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In Philly, The People’s Budget Increases Civic Engagement and Moves Money

Next City

Four years in, the initiative has encouraged numerous residents to share their opinions on the city’s spending.

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The next frontier of customer engagement: AI-enabled customer service

McKinsey Public & Social Sector Insights

AI-enabled customer service is now the quickest and most effective route for institutions to deliver personalized, proactive experiences that drive customer engagement.

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

If you can't attend on October 22nd, 23rd, or 24th register to gain access to the video replay and watch it at your convenience.

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Aging with purpose: Why meaningful engagement with society matters

McKinsey Public & Social Sector Insights

A McKinsey Health Institute analysis shows older adults are happier and healthier when they engage more in society—and helping them do so could benefit the economy.

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Engage Your Team: Quick, Effective Strategies

Careers in Government

A motivated and engaged workforce will enjoy greater job satisfaction improved retention, and helps you achieve organizational goals. The post Engage Your Team: Quick, Effective Strategies appeared first on Careers in Government.

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A Guide For City Managers & CAOs to Achieve Operational Excellence

It also emphasizes the importance of continuous monitoring and stakeholder engagement for effective results. The guide covers identifying operational challenges, choosing the right software, and implementing digital solutions.

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Proactive vs Reactive Maintenance: Making the Case for Preparedness

Learn how robust community engagement, proactive maintenance practices, and tailored software solutions contribute to reliable public service delivery, minimizing disruptions, and operational costs.

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Empower Digital Government: Strategic Workbook for Modern Transformation

It helps government organizations enhance engagement, drive innovation, and meet people on the platforms they are already using. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Upgrading to a modern and tailored ERP solution for local governments, can unlock your municipality's true potential, streamline operations, enhance citizen engagement, and empower your community