2017

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7 Essential Tips for Writing Engagement Questions

Social Pinpoint

One of the biggest challenges for community engagement practitioners is coming up with engagement questions and finding the right way to ask them. What you ask is guided by your topic and understanding of your target audience. However, wording your questions requires skill and practice. A good engagement question is relevant, well-written, easy to answer.

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The California Seafloor and Coastal Mapping Program benefits from shared data

Data.gov

The California Seafloor and Coastal Mapping Program has brought together federal, state, and local stakeholders to develop and share an extensive variety of seafloor-mapping datasets. This collaborative effort that brought together bathymetric (seafloor), geologic, and biological data relevant to California’s … Continued. The post The California Seafloor and Coastal Mapping Program benefits from shared data appeared first on Data.gov.

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City of Toledo, OH Launches Citizens Priorities Survey!

PBB Center for Priority Based Budgeting

“ What we are hoping is that we're going to have a real overview of the 733 programs that the city performs, what they cost, and then a sense of how much they actually meet our priorities as a city ," Toledo Councilwoman Sandy Spang The City of Toledo is spending money to save money. City council is changing the way they look at the budget hoping to save money in the end.

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Mayor Hillary Schieve on Why Parks and Recreation is Vital to a Thriving Reno — Episode 013

Open Space Radio: Parks and Recreation Trends

Mayor Hillary Schieve is one of the more than 150 mayors across the U.S. who has signed on to the 10-Minute Walk Campaign — an effort between NRPA, the Trust for Public Land and the Urban Land Institute to ensure everyone has access to a park within a 10-minute walk of where they live, work and play. For Mayor Schieve, Reno’s parks and recreation isn’t just key to improving the quality of life for her residents, it’s vital to attracting and retaining quality businesses and solving some of their

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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30 November 2017 | Rethinking the Government-Nonprofit Partnership: Who’s Funding Whom?, by Kelly LeRoux

PMRA (Public Management Research Association)

To many scholars in the field of public administration and public management, the study of nonprofit organizations is viewed as a narrow niche, a handful of people working at the margins of the field on topics that largely sit outside of mainstream concerns for public managers. Many of us working in the nonprofit space have sensed diminished prospects for publishing nonprofit research in Public Administration and Management journals in recent years.

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Strategies to sustain program impacts for children and adolescents: An interview with Greg Duncan, Professor, University of California, Irvine – Episode #159

Andy Feldman's Gov Innovator podcast

Many interventions that aim to increase the cognitive or socioemotional skills of children and adolescents have shown positive results, but far too often their impacts quickly disappear as children get older. Some programs, in contrast, have shown longer-lasting effects. In a new study published in the Journal of Research on Educational Effectiveness, Greg Duncan and his co-authors set out to identify the key features of interventions that can be expected to sustain persistently beneficial progr

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8 tips to improve Community Engagement in Local Government

Social Pinpoint

Community Engagement in Local Government is a planned, two-way process. It is where individuals, stakeholders and community groups have the opportunity to collaborate on ideas to enhance project outcomes. When the community has trust in the decision-maker, they are more willing to give valuable and honest feedback. These community insights may identify gaps or potential.

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People create cities [placemaking]

Social Pinpoint

Placemaking is fostered by reinventing public spaces to create a sense of ‘place’ and activate under-utilized parts of cities, often through small-scale intervention and community collaboration. It strengthens community relationships and fosters creativity and the evolution of a community. Placemaking often involves grassroots innovation by locals, who come together to collaborate, re-purpose space and promote better.

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2017 NEWi Awards Winner – Best Government Solution

Social Pinpoint

We are proud to announce we are this year’s Best Government Solution winner! We couldn’t have done it without the great support of everyone in the Social Pinpoint community. Everyday, our customers bring forward great ideas, inspiration and comments about how we can improve our products to help make collaboration easier and more effective.

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4 Steps to Consider in the Project Planning Process (Civic Engagement)

Social Pinpoint

It’s a pretty exciting feeling to finish a project your team has been working on for months, maybe even years. All those meetings and workshops you’ve held, the data you’ve crunched, it’s finally come to a close. But, was it worth it? Did your process, if you had one, lead to better outcomes in the end? How. The post 4 Steps to Consider in the Project Planning Process (Civic Engagement) appeared first on Social Pinpoint - A Place to Engage Your Community.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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Community Engagement, Public Participation, Civic Engagement – Let’s define these terms

Social Pinpoint

What comes to mind when someone asks, ‘what is community engagement’? Community engagement is a very broad term that can have a very different meaning based on different contexts, organizations or industries. “It depends on the geography and the audience – Australia, the UK and USA all use different terms, with very subtle differences between.

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Coffee and Cake with Darius Turner

Social Pinpoint

At Social Pinpoint, we always find it a rewarding experience to have a conversation with a community engagement specialist. Recently, the two Jess’s spoke with Darius Turner during the 2017 Community Engagement Summit to discuss all things engagement. Anyone who has had the chance to meet Darius knows of his enthusiastic and down-to-earth approach to.

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How Governments can Strengthen Citizen Engagement

Social Pinpoint

Imagine taking on a large-scale project and not asking for any community involvement. You’ve put time, sweat and tears into this assignment. Your project team has analyzed the different bottlenecks and how to overcome them. What happens if the new project causes major community anger and negative media publicity? Most people aren’t accepting of change unless.

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The Future Revolution of Urban Transportation

Social Pinpoint

We are on the verge of three game changers in the future of urban transportation: vehicle electrification, automation, and shared ride usage in major cities around the world. Imagine you are running late to work and are dreading having to catch a jam-packed subway that has limited breathing space. Now envision your commute – It begins. The post The Future Revolution of Urban Transportation appeared first on Social Pinpoint - A Place to Engage Your Community.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Four ways to help your community embrace change

Social Pinpoint

Don’t hide away from innovation. Embrace change. Show the community you want to make a positive impact to your area. Don’t shy away, hoping residents will be on board with your plans. Even worse, don’t block out the community’s opinion altogether. Learn to involve the community in the planning process. Not everyone will agree with the.

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How engaging online increases participation

Social Pinpoint

Engaging online increases participation rates. Online digital platforms such as social media have helped foster this. Today, it takes longer to organize a community town hall meeting, compared to asking for citizen participation online. It’s important to connect with the community both online and offline. If you only interact with one group then you’ll miss out on.

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3 Members of the Community You Might Be Missing Out On [online engagement]

Social Pinpoint

As an engagement planner, you are already aware public participation is key to building inclusive communities that are open to continually improve. To collect the opinions and ideas of the public, you already know the drill – town hall meetings, polls in the mail, sticky-note posters, and even setting up a table at the local shop. The post 3 Members of the Community You Might Be Missing Out On [online engagement] appeared first on Social Pinpoint - A Place to Engage Your Community.

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Defining the New Smart City

Social Pinpoint

By 2050, 70% of the world’s population are predicted to be city dwellers. How should the world accommodate for this change? Are smart cities the answer? What exactly makes a city “smart?” As cities continue to increase in population, there is an increased need for better transport, infrastructure and innovation. CNBC International created a short, insightful video.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Getting ready for engagement

Social Pinpoint

“Take your projects and products to unimaginable heights by collaborating with your community and stakeholders.” We have developed a valuable ebook resource to help you get ready for your engagement projects. Full of infographics, insightful information and checklists. Here’s a small directory of what you will find in the ebook. What is community engagement?

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Is augmented reality the future of engaging with the community?

Social Pinpoint

Technology is continuously changing and keeping up with trends can be hard work, so now is the time to begin planning. Implementing a new piece of technology can be scary. You’re opening doors to the unknown; anything could happen. That’s why planning is so important. In the words of Benjamin Franklin, “If you fail to plan, you plan.

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How video engagement can help improve community participation

Social Pinpoint

Organizations are always looking to interact with the community. The rise of technology and digital platforms means organizations have the ability to quickly get their messages out to the community. This gives them the opportunity to capture the community’s thoughts about the brand. There are many types of digital engagement. To be most effective, organizations need.

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Visualizing ocean traffic on Marine Cadastre

Data.gov

When viewed from the shore the ocean may seem like a boundless resource with plenty of space, but the reality is quite different. Coastal areas are home to shipping lanes used by commercial vessels, attractive fish habitat that supports commercial and recreational fisheries, … Continued. The post Visualizing ocean traffic on Marine Cadastre appeared first on Data.gov.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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Open Data Revolution to Fight Global Hunger

Data.gov

Every day, people around the world use data to make decisions. When heading out of town, most of us use weather apps to check the forecast anywhere in the world before packing our bags. However, when we travel to far-flung … Continued. The post Open Data Revolution to Fight Global Hunger appeared first on Data.gov.

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Online Engagement vs Offline Engagement: Is one more successful than the other?

Social Pinpoint

Imagine yourself sitting in a town hall meeting discussing the latest traffic project in the city. An individual stands up and angrily expresses their opinion about a problem, but you don’t necessarily agree with them. You might not be alone either. That angry member of the community might only represent a small percentage of the. The post Online Engagement vs Offline Engagement: Is one more successful than the other?

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5 tips to handle misinformation [public engagement]

Social Pinpoint

Community engagement often involves contentious issues that evoke emotional responses from the community. Unfortunately, these responses can lead to ‘scare campaigns’ that promote misinformation, completely derailing the engagement process by raising unrelated issues. These misunderstandings can spread quickly and lead to the community losing trust in the organization, often before the engagement campaign has even begun!

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Foundations of a successful marketing campaign [increase participation]

Social Pinpoint

Creating a marketing campaign is crucial for any online engagement project. Without one, you could be missing out on many opportunities and lose access to your community and stakeholders (aka ‘customers’), but that does not mean that every marketing campaign is a good campaign. There are a few focus-points of your strategy to keep in mind.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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The Northeast Regional Ocean Council and Maritime Data

Data.gov

When it comes to ocean planning, there are multiple user groups, activity types, natural resources, and physical forces to consider. In the face of such complexity, local planning efforts can benefit from federally funded consistent data collection and sharing, especially when involving … Continued. The post The Northeast Regional Ocean Council and Maritime Data appeared first on Data.gov.

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PBB Provides Branson, MO "A More Fiscally Sustainable Future for the City."

PBB Center for Priority Based Budgeting

"This year presented the Finance Department with many challenges while drafting the budget, however, priority based budgeting proved an exceedingly valuable tool that provides a "new lens" to balance and present a more fiscally sustainable future for the city." - Jamie Rouch, Branson Finance Director As Jamie Rouch from the City of Branson, Missouri put it, the evolution of the PBB Master Plan has necessarily shifted from helping communities “implement PBB, to using PBB data to make change!

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Case Study – GHD & TMR Bruce Highway Upgrades consultation

Social Pinpoint

As part of a major highway upgrade project in Queensland’s North Coast Region, the Department of Transport and Main Roads (TMR) and GHD worked together to ensure local residents were informed about the project, their needs considered and their voices heard. Finalists in the 2016 Champions of Innovation Award in Community Engagement, GHD’s Stakeholder Engagement team.

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Ferrying data to the public through the USDOT National Census of Ferry Operators

Data.gov

For many Americans, maritime transportation plays a role in their daily commute to work. Understanding usage patterns and operational expenditures at different ferry operators can help transportation planners learn more about how ferries are used in different parts of the … Continued. The post Ferrying data to the public through the USDOT National Census of Ferry Operators appeared first on Data.gov.

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.