Sat.Feb 22, 2025 - Fri.Feb 28, 2025

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4 Tips for Navigating Challenging Times

GovLoop

Brene Brown once wrote, “One day you will tell your story of how you overcame what you went through, and it will be someone else’s survival guide. GovLoop recently hosted a panel of career experts and government thought leaders to share their experiences and lessons learned in weathering tumultuous transitions while staying focused on their work and the mission of their organizations.

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GAO’s High Risk List Highlights Ways to Save Billions and Help Agencies Work Better

GAO (US Government Accountability Office)

At the start of each new Congress, we issue an update to our High Risk List. This list highlights areas across the federal government with serious vulnerabilities to fraud, waste, abuse, and mismanagement, or in need of transformation. Our list has.

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Agencies Need Physical and Cybersecurity Convergence to Combat Modern Threats

FedTech Magazine

Agencies must integrate cybersecurity strategies with physical security policies for a more holistic approach that safeguards all aspects of their operations. Physical security threats havent disappeared, despite agencies emphasis on cyber protections. Rather, threats have become increasingly advanced and often involve both digital and physical infrastructure.

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Leveraging AI To Improve Public Health

State Tech Magazine

From ambient listening to advanced diagnostics, care providers are already using artificial intelligence to improve healthcare outcomes. But its not just clinical settings that stand to gain from the deluge of new AI technology. Public health and policy experts have opportunities to leverage AI for a variety of valuable use cases. If approached responsibly, compliantly and strategically, AI can be used in disease surveillance, fighting misinformation, creating personalized treatment plans, fraud

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How Gilbert, AZ Prepares for the Future While Protecting What Makes It Great

A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

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Beyond the Blueprint: Contracting 101

Public Works Group Blog

From a bridge supporting rush-hour traffic to a pipe bringing water to your faucets, civil infrastructure isnt always glamorous, but its the spine of our communities. For engineers and contractors building these lifelines for government, the related contracts are not just paperworkthey are the game plan. Welcome to our series on construction contracting in the U.S., where well unpack the approaches driving projects like highways, water systems, and schools.

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How Policy Advisors Construct Legitimacy in Challenging Times

Policy & Politics Journal blog

by Andrea Krizsn and Dorottya Fekete In our recent article in Policy & Politics, we delve into the changing context of policy advice in autocratising Hungary.

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Preparing Your IT infrastructure for AI

State Tech Magazine

As more state and local agencies adopt artificial intelligence technology, they face fundamental challenges about what use cases are most valuable and, crucially, what type of IT infrastructure best supports those use cases. A tremendous amount can be done with AI to improve citizen services and empower employees, and you shouldnt be sitting on the sidelines, says Mike Hurt, vice president of state and local government and education for ServiceNow.

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TANF Trends and Its Oversight—Welfare Assistance Continues to Shift Away from Cash Assistance (interactive graphic)

GAO (US Government Accountability Office)

When you think of welfare, youre probably thinking of TANF. Temporary Assistance for Needy Families provides a wide array of assistance to families with children in financial need. This includes everything from cash, housing, and utilities to food.

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Investing in AI, collaboration and the next generation of leaders

Google Public Sector

AI is positively transforming government operations and being used to support mission outcomes across a wide range of services, from improving patient care, enhancing learning and education, improving public safety, streamlining citizen services, and so much more. Nearly 400 technology leaders from state and local government, research, and higher education institutions discussed the transformative impact of artificial intelligence and participated in hands-on Gen AI labs during our Google Public

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Why Business Licensing Is More Than Just Paperwork

OpenGov

Business licensing is more than just an administrative necessityits a critical gateway to economic growth, steady compliance, and consistent community development. Furthermore, having software that offers seamless, simplified workflows encourages […] The post Why Business Licensing Is More Than Just Paperwork appeared first on OpenGov.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Review: HP LaserJet Enterprise M480f Laser Multifunction Printer Drives Productivity

State Tech Magazine

Printing is, and maybe always will be, an important part of the workday for government agencies at all levels of the public sector, whether theyre working onsite or remotely from a home office. Advances in technology have made work more digital, but theres still a lot to print, from critical items such as contracts to day-to-day office documents. This has led to a host of new devices designed to meet the need for home and in-office printing, such as the HP LaserJet Enterprise M480f laser multifu

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Cyber Resilience Hinges on User Intelligence in the Era of Zero Trust

FedTech Magazine

User intelligence is imperative to achieving mature data protection for agencies because it serves as a security feedback loop and can kick off improvements in data visibility across the federal landscape. Having details on users including their level of access to sensitive data, risk timelines and file activity helps agencies combat evolving threats and keep sensitive information secure.

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Warning: Fake AI Profiles May Sabotage Your Library’s Social Media Engagement

Super Library Marketing

Watch this video now #LibraryMarketingShow, episode 278 I have a warning about how artificial intelligence may impact the performance of your social media platform metrics. We will get into it and what you should do to prepare for this disruption in this The Library Marketing Show episode. Plus kudos go to a library with a staff member who is appearing on a popular Netflix show!

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The Smart Road Ahead: How Data-Driven Maintenance Prevents Costly Repairs

OpenGov

Public works departments nationwide are increasingly turning to data to reimagine road maintenance using modern asset management solutions. During our webinar, Get Ahead of the Curve with Proactive Maintenance, we […] The post The Smart Road Ahead: How Data-Driven Maintenance Prevents Costly Repairs appeared first on OpenGov.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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The critical role of strategic workforce planning in the age of AI

McKinsey Public & Social Sector Insights

Gen AI has increased uncertainty about workforce skills and capabilities. Organizations that harness AI-driven innovation find it makes strategic thinking and talent planning easier.

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NHS Trusts lead the way as the first UK healthcare organisations to join the European AI network

Open Access Government - Technology News

European AI network: The University Hospitals of Leicester NHS Trust (UHL) and University Hospitals of Northamptonshire NHS Trust (UHN) Group have used AI to become the first NHS organisation in England to join the European Trustworthy and Responsible AI Network (TRAIN) This partnership shows the continued efforts to explore and use Artificial intelligence (AI) technologies in healthcare, hoping that it will improve patient outcomes, operational efficiency and the overall healthcare experience.

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Are Citizen Developers the Future of Agencies’ Digital Transformations?

FedTech Magazine

Citizen development of low-code/no-code applications offers agencies a digital transformation vehicle as they mull what to do with legacy software that is less secure and lacks interoperability. LCNC development lets nontechnologists quickly build quality web and mobile apps by presenting them with a tidy, visual interface where they can choose from pre-existing templates and drag and drop desired components rather than writing thousands of lines of code by hand.

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Five Innovative Approaches from Land Banks Across the Country

Center for Community Progress

In 2023, the National Land Bank Network (NLBN) launched the Innovative Approach Award to support land banks doing innovative work, providing grant awards of up to $25,000 per organization. The first round of awards helped five land banks launch creative initiatives to address problem properties, supporting work that would not normally occur within regular land bank operations.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Global Economics Intelligence executive summary, January 2025

McKinsey Public & Social Sector Insights

A flurry of activity and new ideas leads to a period of interpretation. In the meantime, growth expectations remain unchanged, while central banks begin to diverge in their policy rate decisions.

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Active Listening: What It Is & How to Do It

GovLoop

Are you listening to understand, or are you listening just to respond? Often, when were in conversation with our teams, we are more concerned with our responses than what is being communicated to us. You need to exercise active listening skills to be an effective, engaged supervisor. During the latest Supervisors in Government Community of Practice, GovLoop employees Emily Jarvis, Senior Online Events Editor, and John Monroe, Content Director, offered their insights as supervisors on the importa

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INSIDE THE RESEARCH SAUSAGE

Barrett & Greene

Over the course of the years, weve happily written about scores (probably hundreds) of reports that are focused on broad areas of state and local government, like budgeting, human resources, performance management, infrastructure and so on. And weve been involved in creating some of these, too. When we read one of these documents, we always try to see how the authors have reached their conclusions.

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February is African-American History Month: Urban planning history -- the attempt to make Roxbury a separate city from Boston

Rebuilding Place in Urban Space

I was surprised to come across a Boston Globe article (" Roxbury, Mattapan, and parts of Jamaica Plain could have become a separate Black majority city. Heres what happened ") on a de-annexation proposal for Boston, where the predominately Black areas would create their own city called Mandela. Also see -- " Separatist City: The Mandela, Massachusetts (Roxbury) Movement and the Politics of Incorporation, Self-Determination, and Community Control, 19861988 ," T rotter Review -- " Africa in Boston

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2025 Business Owner Survey: Guide for Cities, Counties, and State Agencies

The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services. Top insights: 97% of business owners say digital access to government services is essential. Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens. Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.

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The missing productivity ingredient: Investment in frontline talent

McKinsey Public & Social Sector Insights

Companies that give the same strategic thought to workforce investment that they do to capital investment can unleash operational excellence.

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Are Sheds Real or Personal Property? Yes.

Death and Taxes

Have you considered that our generation might be the last to remember life before the digital age? In 1992, all property tax questions came to me by phone. I could hear voices, sense urgency, and build rapport with assessors and appraisers through small talk. If my answer wasnt quite right, we engaged in dialoguewhat IAAO 400 calls feedback, a crucial skill for effective communication.

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CONSTITUTIONAL LAW/SECOND AMENDMENT:  United States Supreme Court Allows Statutory Ban on Possession of Firearms by Persons Subject to Domestic Violence Restraining Order

NLRG (National Legal Research Group)

Anne Hemenway Senior Attorney In United States v. Rahimi , 144 S. Ct. 1889, 219 L. Ed. 2d 351 (2024), the United States Supreme Court, in an unusual nearly unanimous 8-1 decision, upheld a 1994 federal criminal law, 18 U.S.C. 922(g)(8), against a challenge that the law violated the Second Amendment. The statute bans the possession of a gun by someone who has been the subject of a domestic violence restraining order or any order that restrains a person from harassing, stalking, or threatening an

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People aren't "hanging out" as much outdoors during the workday in the center city

Rebuilding Place in Urban Space

The Financial Times , " Is it the end for hanging out? ," reminds me that I meant to write about this when it was first reported, in " What happened to hanging out on the street ?" in Bloomberg. Researchers replicated the studies of William H. Whyte (" American Urbanist Review: Standing Out of the Crowd With William H. Whyte ," Wall Street Journal ), which formed the basis of the book, The Social Life of Urban Spaces , and the larger version, The City , which is a classic in urban design.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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An automotive tycoon, a prescient media pioneer, and a heart implant innovator

McKinsey Public & Social Sector Insights

Our February obituaries also include a nonagenarian Grammy winner, a cat therapist, and the cofounder of a Nobel Prizewinning physician group whose work touched 80 countries.

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Esri Public Sector CIO Summit

GovLoop

On March 19th 20th, Im thrilled to be attending and speaking at the Esri Public Sector CIO Summit in Redlands, CA. This event is designed to bridge the gap between GIS and IT within the public sector. Having both attended and spoken at this event in the past, I always walk away with a deeper understanding of the challenges and opportunities facing public sector leaders.

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CFP: Request for Speakers: Libraries in Unexpected Places – 2025 ALA LHRT Research Forum (Library History Round Table)

A Library Writer's Blog

Libraries are not confined to traditional institutions; they exist in a myriad of unexpected places, serving diverse communities in innovative ways. From lighthouses and artists studios to mobile book vans and digital platforms, libraries continue to evolve, offering knowledge and resources in creative and unconventional settings. This call for papers seeks to explore the rich and often overlooked world of libraries that exist outside the normwhether in remote villages, repurposed structures, pe

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A sad day for the Washington Post and Washington DC

Rebuilding Place in Urban Space

As Jeff Bezos, owner of Amazon and of the Washington Post , announces the op-ed pages will shift to coverage on "freedom of markets" and "personal liberties" (" Post owner Bezos announces shift in opinions section ," Post , " Washington Post opinion editor departs as Bezos pushes to promote personal liberties and free markets ," Guardian ). While I think it'll likely be " Wall Street Journal-lite "), it is a sad diminishment of the range of opinions offered by the paper.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.