Sat.Dec 14, 2024 - Fri.Dec 20, 2024

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Inclusive Success Stories for Community Engagement

Social Pinpoint

Inclusive community engagement is more than just a strategyits a cornerstone of meaningful connections and shared progress. In saying this, many organizations are implementing innovative and inclusive approaches to ensure diverse voices are heard and valued within the community. In this article, well explore inspiring examples of inclusive engagement done right, highlighting creative initiatives that overcame barriers, amplified underrepresented voices, and ultimately brought people together for

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Sustainability: Sources of value creation

McKinsey Public & Social Sector Insights

Value at stake provides a framework for companies to approach risks and opportunities from sustainability.

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4 Ways to Optimize Meeting Rooms for Hybrid Work

State Tech Magazine

Digital collaboration technology can make or break hybrid work in the public sector, where 88% of employees prefer to have the option to work at home or in the office as needed, according to Cisco. In fact, hybrid work at the state and local level has already demonstrated benefits that include improved citizen services in the cities of El Paso, Texas, and Buffalo, N.Y.

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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

For decades, Dallas College has been a beacon of affordable higher education in the Dallas-Fort Worth metroplex. Founded in 1965, this community college has welcomed more than 3 million students through its doors, empowering them to forge new careers, obtain vital training, and give back to their community. However, as enrollment swelled over the years, Dallas Colleges legacy call center struggled to keep pace.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. State and local government organizations have faced numerous threats, from man-made and climate-related risks to third-party breaches and incidents. Throughout it all, theyve maintained critical services for residents while adapting to an ever-evolving threat landscape.

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Toward security in sustainable battery raw material supply

McKinsey Public & Social Sector Insights

Fast-increasing demand for battery raw materials and imbalanced regional supply and demand are challenging battery and automotive producers efforts to reduce Scope 3 emissions.

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Better Communications Tops Data To-Do List

GovLoop

Year in and year out, the U.S. Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. For many agencies, the challenge is learning to communicate those insights effectively. Its not enough to dig up good data.

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3 Steps to Optimize Data Collection and Analysis in 2025

State Tech Magazine

As state and local governments adjust to the ramifications of the 2025 fiscal year, theyll need to balance budgetary concerns with the ability to deliver exceptional citizen services. The ability to do both depends on agencies creating new solutions and augmenting existing ones using actionable intelligence derived from various disparate data sources.

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The value of generosity in leadership

McKinsey Public & Social Sector Insights

Youre busy. Youre under pressure. But yes, you still need to carve out more time for your team. Heres whyand how the best leaders make it happen.

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How Cities, Towns and Villages are Improving Recycling Practices

NLC (National League of Cities)

Co-authored by Emma OReilly, NLC Federal Advocacy Sustainability Intern Since the launch of the Recycle Right pledge in April, more than 100 cities, towns and villages across the country have taken the pledge and begun sharing their stories and experiences in building more awareness around proper recycling practices.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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TheCityFix’s Top 10 Blogs from 2024

The City Fix

2024 was tumultuous. Cities saw record-breaking temperatures, a sharp uptick in climate-related disasters, violent conflict in too many places, and contentious elections that shifted local, national and regional politics. But amidst the tumult, cities centered themselves as global leaders in.

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Why Agencies Must Be Proactive in Securing Data from AI Threats

FedTech Magazine

Government cant afford to have the same delayed response to artificial intelligence cyberthreats that it did to recent compromises because the emerging technology is both rapidly improving and easier for bad actors to deploy. AI-powered bots are aggressors that can stage brute force phishing attacks on agency emails and infiltrate targets that previously took years to breach by adapting to their environments, using machine learning to pass information between agents and plan their next moves.

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Four emerging themes in business travel

McKinsey Public & Social Sector Insights

As business travel regains momentum, opportunities could arise for companies that can offer tech solutions for evolving challenges.

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From the Event – City Summit Perspectives on a New Downtown

NLC (National League of Cities)

As downtowns progress, they are welcoming residents to shop, explore and enjoy their surroundings as city centers become destinations for daylong enjoyment.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Many Charter School Students are Eligible for Free Lunches, But Schools May Not Participate in Program

GAO (US Government Accountability Office)

Students from poor or low-income households are typically eligible for free or reduced-price meals through their schools. This includes charter schools, which are growing in number and often have a greater percentage of students eligible for free or.

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Arizona Cities Work Together to Achieve Regional Tech Goals

State Tech Magazine

Cities have long held a sense of competitive cooperation. While cities do seek to help each other across a unified public square, they also hope to stand out as leaders. The Connective, a smart region initiative originating out of the greater Phoenix area, builds on this by facilitating a unique model that enables the creation of solutions to shared challenges, a rising tide that lifts all boats.

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Young Global Leaders on Davos 2025

McKinsey Public & Social Sector Insights

The World Economic Forums Young Global Leaders, current and alumni, share their thoughts on issues they believe should get much more attention in Davos but might not amid a plethora of business topics.

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19 Tips to Keep Your City Safer This Holiday Season 

NLC (National League of Cities)

Authored by NLC Strategic Partner UL Standards & Engagement The holidays are here, and city leaders would prefer their towns to look like the end of a Hallmark movie than end up on the news.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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The evolution of fraud and the importance of continuous professional development and learning

Open Access Government - Technology News

This article looks at how fraud has evolved, why continuous professional development (CPD) is crucial for fraud investigators, and some practical ways to stay sharp in the fight against fraud Fraud isnt new; humans have been conning each other since the first trade deals. But in todays hyper-connected world, the game has changed. From simple tricks like forging signatures to complex schemes involving cryptocurrencies and AI, fraud has evolved into a multi-billion-pound global menace.

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Engaging Students in STEM Education Beyond Technology

Homeroom

By: Samyukta Dinesh, Policy Fellow, Office of the Deputy Secretary, U.S. Department of Education When we talk about science, technology, engineering, and math (STEM) education, its easy to picture coding camps, robotics clubs, or students experimenting with augmented reality. These tools are exciting and undeniably transformative, but theyre only one piece of a much larger Continue Reading The post Engaging Students in STEM Education Beyond Technology appeared first on ED.gov Blog.

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The most important part of the technology puzzle: People

McKinsey Public & Social Sector Insights

Eli Lilly and Companys chief information and digital officer explains how a medicine company rewires itself to embrace technologystarting with the CEO.

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More Than Just Tools: Observability Platforms for Government

FedTech Magazine

Observability platforms provide agencies with a unified framework for analyzing and optimizing their increasingly complex IT environments. Such platforms address critical challenges such as tool sprawl, outdated technology and inefficient workflows by consolidating monitoring functions, ensuring data reliability and fostering collaboration. Agencies continue to transition to a hybrid cloud model, which requires nuanced operation and security, and the fragmented use of tools across network and se

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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The NHS’s new AI-driven approach to reduce A&E strain

Open Access Government - Technology News

NHS is trying to fight the current strain on emergency departments by using new approaches, including artificial intelligence (AI), to identify patients most likely to use emergency services frequently Adopting AI in the NHS aims to provide targeted support to vulnerable individuals before they reach A&E, improving their health outcomes and reducing pressure on already overburdened hospitals.

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How Autonomous Agents Could Ramp Up Government Efficiency

GovLoop

One of the hottest developments in artificial intelligence (AI) is the emergence of the autonomous agent, an advanced form of AI that is tailored to execute specific tasks and to improve on its own performance as it goes. And unlike generative AI, an agent is able to carry out its work with minimal human intervention. Think about autonomous agents as digital employees that works alongside human employees, said Paul Tatum, Executive Vice President for Solution Engineering at Salesforce, which rec

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The case for human-centered AI

McKinsey Public & Social Sector Insights

Maximizing generative AIs promise while minimizing its misuse requires an inclusive approach that puts humans first.

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Artificial Intelligence Can Look Backward So People Can Move Forward

FedTech Magazine

A few years ago, CDW restructured our cybersecurity team, and we made it similar to the one at my previous job, where I was CISO for the U.S. Senate. In the Senate, we focused on how we could be more proactive, predictive and adaptive and how to use threat intelligence to gain a better understanding of adversaries and what they can do. We sought to be more aware of what adversaries are doing and how to pivot as they pivot.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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AWS at the World Health Summit 2024: Driving digital health innovation and global collaboration

AWS Public Sector Blog

The World Health Summit 2024 served as a pivotal platform for global health leaders, policymakers, and innovators to address pressing healthcare challenges and explore cutting-edge solutions. With more than 3,500 participants from 140 countries, 21,000 online viewers, and 65,000-plus social-media engagements, the summit was a testament to the commitment of global healthcare leaders to addressing health inequities and improving patient outcomes.

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How Municipalities Can Host Successful Holiday Gift Drives │GovPilot

GovPilot

The holiday season is a time of giving, but for many families in our communities, the financial strain can make it difficult to provide their children with gifts.

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The state of the chemicals industry: Time for bold action and innovation

McKinsey Public & Social Sector Insights

After years of outperforming the rest of the market, the chemicals industrys returns are lagging. To reverse this trend, the industry will need to rethink how it creates value.

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Building Opportunities: How Chattanooga’s Blueprint Program Inspires the Next Wave of Economic Inclusion

NLC (National League of Cities)

Chattanooga has long been a city that values innovation and inclusivity, and the Builders Blueprint program is a shining example of this ethos.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.