Next City

AUGUST 20, 2024

The NYCHA Swim Corps program brings swimming lessons to youth in New York's public housing developments. It’s harder than it sounds.

Housing 225

Housing Development 225

McKinsey Public & Social Sector Insights

AUGUST 20, 2024

Solutions for adapting healthcare to meet the threats posed by climate change remain immature. Enabling innovation and scaling solutions is a critical priority to protect vulnerable populations around the world.

27

27

State Tech Magazine

AUGUST 21, 2024

Smart cities, application modernization, generative AI: All are boons to citizen experience in state and local jurisdictions. But some opportunities to address the most sensitive and humanitarian issues for citizens are less cutting-edge. Jose Encarnacion, IT director for South Carolina’s Department of Social Services, took the stage at the AWS Summit in Washington, D.C. earlier this summer to explain how a change in call center software enhanced critical services for the more than 1 million res

Social Services 75

Social Services 75

State Tech Magazine

AUGUST 19, 2024

As cutting-edge technologies, especially artificial intelligence, charge onto the scene, leading state and local officials have collaborated closely with private sector organizations to securely, compliantly and sustainability enhance citizen experiences while modernizing the back-office functions that support them. IT infrastructure modernization, cloud optimization, smarter cybersecurity and agile software development will rapidly facilitate a truly modern citizen experience, one that can more

Local Government 87

Local Government Sustainability Government Security 87

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Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

Management

Super Library Marketing

AUGUST 19, 2024

Photo courtesy Cincinnati and Hamilton County Public Library I was scrolling through LinkedIn when a post by a librarian named Kaitlyn Carpenter, who works at a high school in Houston, Texas caught my attention. She said: “One of my favorite things that Houston Independent School District library services implemented this year has been our monthly infographics!

Strategic Planning 72

Strategic Planning Social Media Engagement Sustainability 72

McKinsey Public & Social Sector Insights

AUGUST 22, 2024

Insurance companies are at an inflection point with their generative AI use cases. Three McKinsey partners discuss the value of combining generative AI with other technologies.

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139

GAO (US Government Accountability Office)

AUGUST 20, 2024

The U.S. is in the midst of an active wildfire season. Wildfires are generally becoming more common and intense. To address this growing threat, the U.S. Forest Service plans to increase its use of “prescribed fires.” By deliberately burning specific.

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114

Open Access Government - Technology News

AUGUST 19, 2024

On August 1st, the European Union’s landmark legislation, the AI Act, came into effect , ushering in a new era of regulation aimed at governing artificial intelligence (AI) technologies across its member states This legislation, spanning 144 pages, marks a significant step in addressing the potential risks posed by AI while fostering innovation in the region.

Laws 111

Laws Regulations Legislation Supervision 111

McKinsey Public & Social Sector Insights

AUGUST 23, 2024

The economy remains resilient, but data signals a deceleration; China followed earlier moves by the Central Bank of Brazil, and the European Central Bank by easing monetary policy, cutting rates twice in a month.

137

137

State Tech Magazine

AUGUST 20, 2024

Public sector call centers play a key role in connecting citizens with essential services. Yet, many face challenges such as outdated technology, high call volumes and limited resources. Modernizing call centers is not just about upgrading technology. It’s also about transforming the entire service experience to meet the growing demands of the public, reduce operational costs and deliver faster, more reliable support.

Public Sector 111

Public Sector Operations 111

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

Parks And Recreation

FedTech Magazine

AUGUST 21, 2024

Imagine an Army division conducting a 475-mile air assault, supported by a brigade command post of four vehicles leveraging technologies such as 5G wireless to access cloud capabilities. The layered, unified network is secured, allowing for a forward observer to receive intelligence and call for fire — where warfighters radio in for artillery support — with a shot occurring in under three minutes.

Security 105

Security 105

NLC (National League of Cities)

AUGUST 19, 2024

Authored by Overland Park City Council Member and Program Manager of the State Support Center Melissa Cheatham and City Councilperson of Michigan City, Indiana Nancy Moldenhaue Twenty-five American communities celebrated big wins last month. These lucky states, cities and regions were selected to receive portions of $4.

Program Manager 97

Program Manager Management 97

McKinsey Public & Social Sector Insights

AUGUST 23, 2024

With the economy still in flux, established companies could potentially unlock and sustain growth by building new businesses while simultaneously transforming the core.

Sustainability 128

Sustainability 128

Open Access Government - Technology News

AUGUST 22, 2024

Cloud-based payments: A lifeline for local authorities. As councils face increasing pressure to deliver efficient, secure services, many are turning to the cloud As local authorities seek to integrate digital systems into their day-to-day operations, many are making the shift from on-site systems to cloud-based platforms. In this feature, Colin South, shared services finance manager at Three Rivers District Council and Watford Borough Council , explains how they managed the shift with their paym

Management 93

Management Security Local Government Implementation 93

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Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

Government

Paul Cairney

AUGUST 22, 2024

The full advert is here [to be added soon] and I have pasted the main part below. The rest of the post contains my personal thoughts on the role and recruitment process, blending background information and some helpful advice.

91

91

NLC (National League of Cities)

AUGUST 21, 2024

In Little Rock, the support for small businesses is robust, thanks to Mayor Frank Scott Jr.’s unwavering commitment.

Management 111

Management 111

McKinsey Public & Social Sector Insights

AUGUST 20, 2024

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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104

Microsoft Public Sector

AUGUST 20, 2024

Azure OpenAI Service is FedRAMP High As part of our ongoing effort to deliver the latest AI innovations to our government customers, our team is proud to share the : Azure OpenAI Service is now approved as a service within the FedRAMP High Authorization for Azure Government. This means that agencies requiring FedRAMP High Authorization can now access these leading AI capabilities within their Azure Government tenant, enabling secure and responsible access to the latest AI technologies while main

Implementation 86

Implementation Public Sector Government Agency Government 86

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Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

Local Government

AWS Public Sector Blog

AUGUST 21, 2024

“In architecture, every decision comes with a trade-off. Cost, resilience, and performance are non-functional requirements that are often at tension with each other.” — Werner Vogels, The Frugal Architect, Law III Nonprofit organizations are typically frugal and responsible. They strive to improve the human condition in innumerable ways, yet they cannot raise capital like a commercial organization, so they have to make the most of the resources they have.

Nonprofit 73

Nonprofit Laws Public Policy Development 73

State Tech Magazine

AUGUST 22, 2024

State and local government teams are constantly thinking about how to improve customer service. Making things more efficient, reducing barriers to doing business with agencies, simplifying paperwork and moving to online processes wherever possible are all top-of-mind strategies for managers who want to deliver better constituent services. One piece of that equation is often contact centers.

Local Government 70

Local Government Public Face Government Security 70

McKinsey Public & Social Sector Insights

AUGUST 21, 2024

A survey of over 1,000 employees creates a data-backed view of what motivates employees to perform.

144

144

Microsoft Public Sector

AUGUST 20, 2024

We're thrilled to announce the upcoming Oct 2024 anticipated General Availability of Microsoft Copilot for Microsoft 365 GCC subject to US Government authorization. This powerful tool combines large language models (LLMs) with your organization’s data to enhance productivity and innovation in the public sector. Security and Compliance: Our Top Priority Security and compliance are at the core of our commitment to public sector customers.

Public Sector 84

Public Sector Budgeting Security Regulations 84

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Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

Government Agency

AWS Public Sector Blog

AUGUST 21, 2024

At Amazon Web Services (AWS) , we enable nonprofits of all sizes around the world to harness the power of cloud technology, helping them advance their mission and serve their beneficiaries. One way in which AWS and its partners help is by ensuring that nonprofits are running the most appropriate AWS services for their needs. Often, serverless technology plays an important role in running a cost-efficient environment with the agility to scale in response to changes in demand.

Nonprofit 73

Nonprofit Development Management Fundraising 73

NLC (National League of Cities)

AUGUST 22, 2024

Election administration is an effort requiring the participation and collaboration of the entire community.

Elected Officials 101

Elected Officials 101

McKinsey Public & Social Sector Insights

AUGUST 19, 2024

Leaders benefit from seeking out diverse experiences, displaying deep curiosity, and knowing when to speak up.

Leadership 132

Leadership 132

FedTech Magazine

AUGUST 22, 2024

Military and civilian personnel in Department of Defense Cyber Workforce Framework cybersecurity work roles must meet foundational qualifications by Feb. 15, 2025, as part of a sweeping standardization effort. Many such personnel already have the requisite certifications, which is why they’re first: DOD wanted a “soft opening” for the DCWF, said Matthew Isnor, program lead for the Cyber Workforce Development Office of the DOD CIO, during a TechNet Augusta 2024 panel Wednesday.

Development 64

Development 64

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

Budgeting

Open Access Government - Technology News

AUGUST 21, 2024

Keith Williamson and Narisa Gore from Alvarez & Marsal, discuss the increasing challenges of public sector fraud and the potential of artificial intelligence tools to mitigate them In recent years, fraudsters have undoubtedly become more sophisticated in their use of technology. Scammers are creating more credible schemes to convince victims to part with their money, generating more realistic data trails and documentation to cover their tracks, and facilitating the movement and laundering of

Public Sector 64

Public Sector Social Media Government Employee Government 64

American City & Country

AUGUST 23, 2024

The first step to solving a problem is admitting there is a problem in the first place. Much of America’s infrastructure was built 50 to 100 years ago and has not been replaced or modernized to meet current needs and doesn’t address the needs of the future. Since 1998, the American Society of Civil Engineers (ASCE) has released the Report Card for America’s Infrastructure , which, every four years, does a deep dive into the state of various infrastructure categories.

Sustainability 52

Sustainability Implementation Laws Transportation 52

McKinsey Public & Social Sector Insights

AUGUST 22, 2024

Looking beneath national averages to uncover a pixelated view of Vietnam over the past two decades could bring clarity to business leaders and decision makers.

Development 100

Development 100

FedTech Magazine

AUGUST 23, 2024

Industry is increasingly working to make machine learning and artificial intelligence useful to warfighters at the tactical edge in what are known as denied, disrupted, intermittent and limited impact (DDIL) environments. Oracle has begun running ML over its database solution to help soldiers in forward deployments or war zones faced with technical limitations (such as limited connectivity and power) analyze electronic warfare data.

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60

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PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

Public Administration