A Pioneering Program Paying NYC’s Low-Income Youth to Learn to Swim
Next City
AUGUST 20, 2024
The NYCHA Swim Corps program brings swimming lessons to youth in New York's public housing developments. It’s harder than it sounds.
Sat.Aug 17, 2024 - Fri.Aug 23, 2024
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Health-related climate adaptation: How to innovate and scale global action for local needs
McKinsey Public & Social Sector Insights
AUGUST 20, 2024
Solutions for adapting healthcare to meet the threats posed by climate change remain immature. Enabling innovation and scaling solutions is a critical priority to protect vulnerable populations around the world.
South Carolina Looks to Call Centers to Enhance Citizen Services
State Tech Magazine
AUGUST 21, 2024
Smart cities, application modernization, generative AI: All are boons to citizen experience in state and local jurisdictions. But some opportunities to address the most sensitive and humanitarian issues for citizens are less cutting-edge. Jose Encarnacion, IT director for South Carolina’s Department of Social Services, took the stage at the AWS Summit in Washington, D.C. earlier this summer to explain how a change in call center software enhanced critical services for the more than 1 million res
State and Local Government IT Influencers Worth a Follow in 2024
State Tech Magazine
AUGUST 19, 2024
As cutting-edge technologies, especially artificial intelligence, charge onto the scene, leading state and local officials have collaborated closely with private sector organizations to securely, compliantly and sustainability enhance citizen experiences while modernizing the back-office functions that support them. IT infrastructure modernization, cloud optimization, smarter cybersecurity and agile software development will rapidly facilitate a truly modern citizen experience, one that can more
Municipal Maintenance: Ready, Set, Inspect!
Speaker: Noratek
Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.
10 New Infographic Ideas To Prove the Value and Power of Your Library
Super Library Marketing
AUGUST 19, 2024
Photo courtesy Cincinnati and Hamilton County Public Library I was scrolling through LinkedIn when a post by a librarian named Kaitlyn Carpenter, who works at a high school in Houston, Texas caught my attention. She said: “One of my favorite things that Houston Independent School District library services implemented this year has been our monthly infographics!
Reimagining insurance with a comprehensive approach to gen AI
McKinsey Public & Social Sector Insights
AUGUST 22, 2024
Insurance companies are at an inflection point with their generative AI use cases. Three McKinsey partners discuss the value of combining generative AI with other technologies.
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Fighting Fire with Fire—The Forest Service Plans to Increase Use of Prescribed Fires
GAO (US Government Accountability Office)
AUGUST 20, 2024
The U.S. is in the midst of an active wildfire season. Wildfires are generally becoming more common and intense. To address this growing threat, the U.S. Forest Service plans to increase its use of “prescribed fires.” By deliberately burning specific.
7 Best Practices for Public Sector Contact Centers
State Tech Magazine
AUGUST 20, 2024
Public sector call centers play a key role in connecting citizens with essential services. Yet, many face challenges such as outdated technology, high call volumes and limited resources. Modernizing call centers is not just about upgrading technology. It’s also about transforming the entire service experience to meet the growing demands of the public, reduce operational costs and deliver faster, more reliable support.
What employees say matters most to motivate performance
McKinsey Public & Social Sector Insights
AUGUST 21, 2024
A survey of over 1,000 employees creates a data-backed view of what motivates employees to perform.
Strengthening Foundations: Building Capacity in the Early Childhood Workforce
NLC (National League of Cities)
AUGUST 21, 2024
In Little Rock, the support for small businesses is robust, thanks to Mayor Frank Scott Jr.’s unwavering commitment.
How Breckenridge, CO Ensures Tax & Licensing Compliance
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Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.
European Union’s new AI law: What programmers need to know
Open Access Government - Technology News
AUGUST 19, 2024
On August 1st, the European Union’s landmark legislation, the AI Act, came into effect , ushering in a new era of regulation aimed at governing artificial intelligence (AI) technologies across its member states This legislation, spanning 144 pages, marks a significant step in addressing the potential risks posed by AI while fostering innovation in the region.
TechNet Augusta 2024: The Army’s Network Is ‘Becoming a Weapon System’
FedTech Magazine
AUGUST 21, 2024
Imagine an Army division conducting a 475-mile air assault, supported by a brigade command post of four vehicles leveraging technologies such as 5G wireless to access cloud capabilities. The layered, unified network is secured, allowing for a forward observer to receive intelligence and call for fire — where warfighters radio in for artillery support — with a shot occurring in under three minutes.
Global Economics Intelligence executive summary, July 2024
McKinsey Public & Social Sector Insights
AUGUST 23, 2024
The economy remains resilient, but data signals a deceleration; China followed earlier moves by the Central Bank of Brazil, and the European Central Bank by easing monetary policy, cutting rates twice in a month.
States and Cities Made Their Climate Wish Lists. Now They Need $25 Billion to Do It
NLC (National League of Cities)
AUGUST 19, 2024
Authored by Overland Park City Council Member and Program Manager of the State Support Center Melissa Cheatham and City Councilperson of Michigan City, Indiana Nancy Moldenhaue Twenty-five American communities celebrated big wins last month. These lucky states, cities and regions were selected to receive portions of $4.
Empower Digital Government: Strategic Workbook for Modern Transformation
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Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.
From outdated to outstanding: Managing a shift to cloud-based payments
Open Access Government - Technology News
AUGUST 22, 2024
Cloud-based payments: A lifeline for local authorities. As councils face increasing pressure to deliver efficient, secure services, many are turning to the cloud As local authorities seek to integrate digital systems into their day-to-day operations, many are making the shift from on-site systems to cloud-based platforms. In this feature, Colin South, shared services finance manager at Three Rivers District Council and Watford Borough Council , explains how they managed the shift with their paym
We are recruiting two Postdoctoral Research Fellows at the University of Stirling
Paul Cairney
AUGUST 22, 2024
The full advert is here [to be added soon] and I have pasted the main part below. The rest of the post contains my personal thoughts on the role and recruitment process, blending background information and some helpful advice.
Dual transformation: Optimizing the core and building new businesses
McKinsey Public & Social Sector Insights
AUGUST 23, 2024
With the economy still in flux, established companies could potentially unlock and sustain growth by building new businesses while simultaneously transforming the core.
Threats to Elections are on the Rise, But Help is Available
NLC (National League of Cities)
AUGUST 22, 2024
Election administration is an effort requiring the participation and collaboration of the entire community.
7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities
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Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.
Azure OpenAI Service is FedRAMP High and Copilot for Microsoft 365 GCC High and DOD GA update
Microsoft Public Sector
AUGUST 20, 2024
Azure OpenAI Service is FedRAMP High As part of our ongoing effort to deliver the latest AI innovations to our government customers, our team is proud to share the : Azure OpenAI Service is now approved as a service within the FedRAMP High Authorization for Azure Government. This means that agencies requiring FedRAMP High Authorization can now access these leading AI capabilities within their Azure Government tenant, enabling secure and responsible access to the latest AI technologies while main
Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS
AWS Public Sector Blog
AUGUST 21, 2024
“In architecture, every decision comes with a trade-off. Cost, resilience, and performance are non-functional requirements that are often at tension with each other.” — Werner Vogels, The Frugal Architect, Law III Nonprofit organizations are typically frugal and responsible. They strive to improve the human condition in innumerable ways, yet they cannot raise capital like a commercial organization, so they have to make the most of the resources they have.
The versatile leader: How learning to adapt makes CEOs better
McKinsey Public & Social Sector Insights
AUGUST 19, 2024
Leaders benefit from seeking out diverse experiences, displaying deep curiosity, and knowing when to speak up.
4 Strategies for State and Local Governments to Secure Contact Centers
State Tech Magazine
AUGUST 22, 2024
State and local government teams are constantly thinking about how to improve customer service. Making things more efficient, reducing barriers to doing business with agencies, simplifying paperwork and moving to online processes wherever possible are all top-of-mind strategies for managers who want to deliver better constituent services. One piece of that equation is often contact centers.
Holiday Safety Tips for Municipal Operations
Advertiser: Noratek
The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe
Microsoft Copilot for Microsoft 365 GCC GA Update: Empowering Public Sector Innovation
Microsoft Public Sector
AUGUST 20, 2024
We're thrilled to announce the upcoming Oct 2024 anticipated General Availability of Microsoft Copilot for Microsoft 365 GCC subject to US Government authorization. This powerful tool combines large language models (LLMs) with your organization’s data to enhance productivity and innovation in the public sector. Security and Compliance: Our Top Priority Security and compliance are at the core of our commitment to public sector customers.
Concerts for Carers uses AWS Fargate, Amazon Aurora to deliver ticketing and events platform at any scale
AWS Public Sector Blog
AUGUST 21, 2024
At Amazon Web Services (AWS) , we enable nonprofits of all sizes around the world to harness the power of cloud technology, helping them advance their mission and serve their beneficiaries. One way in which AWS and its partners help is by ensuring that nonprofits are running the most appropriate AWS services for their needs. Often, serverless technology plays an important role in running a cost-efficient environment with the agility to scale in response to changes in demand.
The McKinsey Crossword: Book Recommendations | No. 194
McKinsey Public & Social Sector Insights
AUGUST 20, 2024
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
TechNet Augusta 2024: Deadlines Loom for DOD’s Workforce Standardization Effort
FedTech Magazine
AUGUST 22, 2024
Military and civilian personnel in Department of Defense Cyber Workforce Framework cybersecurity work roles must meet foundational qualifications by Feb. 15, 2025, as part of a sweeping standardization effort. Many such personnel already have the requisite certifications, which is why they’re first: DOD wanted a “soft opening” for the DCWF, said Matthew Isnor, program lead for the Cyber Workforce Development Office of the DOD CIO, during a TechNet Augusta 2024 panel Wednesday.
Boost Revenue With Simple Short-Term Rental Registration and Tax Collections
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Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.
Tackling public sector fraud with AI tools
Open Access Government - Technology News
AUGUST 21, 2024
Keith Williamson and Narisa Gore from Alvarez & Marsal, discuss the increasing challenges of public sector fraud and the potential of artificial intelligence tools to mitigate them In recent years, fraudsters have undoubtedly become more sophisticated in their use of technology. Scammers are creating more credible schemes to convince victims to part with their money, generating more realistic data trails and documentation to cover their tracks, and facilitating the movement and laundering of
America is at a crossroads with its infrastructure future
American City & Country
AUGUST 23, 2024
The first step to solving a problem is admitting there is a problem in the first place. Much of America’s infrastructure was built 50 to 100 years ago and has not been replaced or modernized to meet current needs and doesn’t address the needs of the future. Since 1998, the American Society of Civil Engineers (ASCE) has released the Report Card for America’s Infrastructure , which, every four years, does a deep dive into the state of various infrastructure categories.
Will generative AI hurt middle managers—or help them?
McKinsey Public & Social Sector Insights
AUGUST 23, 2024
Middle managers confront endless administrivia—and in many cases, burnout. Will gen AI threaten their jobs or lessen their burden?
TechNet Augusta 2024: AI Challenges at the Tactical Edge and How to Overcome Them
FedTech Magazine
AUGUST 23, 2024
Industry is increasingly working to make machine learning and artificial intelligence useful to warfighters at the tactical edge in what are known as denied, disrupted, intermittent and limited impact (DDIL) environments. Oracle has begun running ML over its database solution to help soldiers in forward deployments or war zones faced with technical limitations (such as limited connectivity and power) analyze electronic warfare data.
ASPA TIMES Magazine: Diversity, Equity and Inclusion
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PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.
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