Sat.Jun 24, 2023 - Fri.Jun 30, 2023

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Faceless Bureaucrats? I Think Not

GovLoop

The idea of a faceless government bureaucrat seems like a permanent fixture in the American imagination. And yet it’s so wrong. I’ve been covering the government beat for 30 years, writing about the technologies, programs and policies that serve as the cogs and gears of government. Along the way, I’ve learned one important lesson: What makes government work, in fact, are the so-called faceless bureaucrats.

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Inside The Fight To Kick Out Rochester’s Power Company

Next City

In New York’s third-largest city, locals are sick of skyrocketing bills and dirty fuel sources. They’re fighting against long odds for the public to own the grid.

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Easily Scalable Chatbots Facilitate Fast Citizen Service

State Tech Magazine

Not long ago, a CDW subsidiary built a chatbot for a state judicial branch. This chatbot is able to field a large volume of simple inquiries, such as how to pay traffic tickets. It’s a win-win technology. Courts save time answering repeating queries while citizens receive clear and fast answers. The court system is very motivated to provide access to justice and resources to achieve it.

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Unleashing developer productivity with generative AI

McKinsey Public & Social Sector Insights

A McKinsey study shows that software developers can complete coding tasks up to twice as fast with generative AI. Four actions can maximize productivity and minimize risks.

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A Look Inside the Minds of Government’s Most Innovative Leaders

Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.

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Your Path to Success: Government Jobs in Pinal County

Careers in Government

Discover government career opportunities in Pinal County, Arizona. Find your path to success with Careers in Government. The post Your Path to Success: Government Jobs in Pinal County appeared first on Careers in Government.

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The Upstate Town That Took Back Its Power

Next City

Massena residents fought the local utility to bring their electric grid under public control. Forty years later, they say it’s still paying off.

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HR rewired: An end-to-end approach to attracting and retaining top tech talent

McKinsey Public & Social Sector Insights

Technology companies are shedding the very talent that incumbent players need to meet their own digital objectives. Here’s what HR teams in traditional organizations can do to capitalize.

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AI for Government: Tips for Using ChatGPT in the Public Sector [Includes Prompts!]

OpenGov

AI for Government: Tips for Using ChatGPT in the Public Sector [Includes Prompts!] Table of Contents AI for government holds the promise of automating data analyses and rote tasks, helping […] The post AI for Government: Tips for Using ChatGPT in the Public Sector [Includes Prompts!] appeared first on OpenGov.

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Using data-driven solutions to end homelessness with the cloud

AWS Public Sector Blog

Community Solutions is a US-based nonprofit working to end homelessness through its Built for Zero program, a movement uniting with cities across the US to bridge strategy and support to reduce homelessness. Amazon Web Services (AWS) previously featured its work to achieve “functional zero,” the state of reaching a balance between the number of people becoming homeless (the inflow) and the number of people becoming housed (the outflow).

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5 Things Agencies Must Know About Software-Defined Data Centers

State Tech Magazine

A traditional three-tiered data center architecture with separate infrastructure for networking, processing and storage remains the norm. But for agencies seeking to modernize their legacy data centers, a transition to a software-defined data center can unlock a number of important benefits. Here are five things to know about SDDCs. 1. What Is a Software-Defined Data Center?

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Local Government Tax Guide: 6 Benefits Businesses Will Buy Into for Compliance

In a survey of U.S. business owners, more than 64% indicated their local government’s online tax portal needs improvement. It’s clear that while business owners want to work with their local government to stay in compliance, many online tax systems do not enable them to do so effectively.

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Deepfakes — These Are Really Good

Disaster Zone blog

Can you tell what is real and what isn't?

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How Transportation Can Drive Economic Mobility

NLC (National League of Cities)

As local leaders look to increase the economic mobility of their residents and reduce poverty in their communities, a key emerging area to address is transportation.

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A framework to mitigate bias and improve outcomes in the new age of AI

AWS Public Sector Blog

Artificial intelligence (AI) and machine learning (ML) technologies are enabling our customers to transform solutions they deliver in nearly every industry, including the public sector. AI and ML empower healthcare and life science organizations to make sense of their data. These technologies enable government agencies to improve constituent experience and deliver cost-effective services.

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Review: Staying Connected with the SonicWave 641 Series Wireless Access Point

State Tech Magazine

Wireless access points can be the unsung heroes of state and local government networks, which are increasingly supporting citizen services in a connectivity-driven world. Specifically, WAPs play a significant role in facilitating seamless communication, enhancing productivity and improving service delivery. They enhance connectivity, improve productivity, remain cost-effective and benefit from Wi-Fi 6 advancements.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Beyond belt-tightening: How marketing can drive resiliency during uncertain times

McKinsey Public & Social Sector Insights

During tough times, marketing is often the first to be trimmed, but that’s a shortsighted approach. Instead, companies can invest in marketing as a key to long-term growth.

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Disaster Zone Podcast: ‘Diversity in Emergency Management’

Disaster Zone blog

It is up to us to improve the composition of our workforce.

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How small cells are empowering local governments to build smarter cities

Open Access Government - Technology News

Ian Newbury, Business Development Director at BT Wholesale, describes how small cells can support greener and more sustainable technology infrastructure and facilitate a better digital future for everyone Speak to anyone working in the sector today, and it is clear that promoting digital inclusion and achieving a decarbonised future are among the key aims of most local authorities.

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What Is Artificial Intelligence, and How Will It Benefit Agencies?

FedTech Magazine

Recent discussions around ChatGPT, and generative artificial intelligence more broadly, are improving federal officials’ understanding that AI isn’t simply programmed analytics running queries against databases. AI encompasses machines programmed to simulate human intelligence and learn. This includes machine learning (ML), deep learning and neural networks requiring vast computing power and many iterations.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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The agricultural transition: Building a sustainable future

McKinsey Public & Social Sector Insights

Sustainable farming is necessary for decarbonization. But to get the world to net zero, the agriculture sector must take action along the entire value chain.

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Cybrary: Closing the cybersecurity skills gap with affordable tools and training

Google Public Sector

We face a concerning shortage of cybersecurity professionals. Worldwide, an estimated 3.4 million more cybersecurity experts are needed, with more than 700,000 required in the U.S. alone. The skills gap is even more alarming given the more than 41% increase in the number of cybercrime victims between 2021 and 2022. Cybrary is working to address these challenges.

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How Cities Use the Arts to Promote Youth and Community Development

NLC (National League of Cities)

Arts education can be a powerful tool for youth and community development. By using art as a vehicle, cities have been able to encourage social connection, incorporate youth voices into community-wide conversations, and help young people develop their identities.

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NICE Framework Defines the Specifics of Federal Cybersecurity Jobs

FedTech Magazine

During the final round of the annual President’s Cup Cybersecurity Competition in December 2022, competing teams had to find their way out of virtual escape rooms by solving various cyber challenges. In one, they received USB fobs with keys that unlocked hidden files. “There were clues there to look in your system’s memory, and then get a four-digit PIN code to get out of the first room,” explains Rob Karas, assessments branch chief for the Cybersecurity and Infrastructure Security Agency, which

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Investing in middle managers pays off—literally

McKinsey Public & Social Sector Insights

New research shows that having more top-performing middle managers leads to much better financial outcomes. Here are five actions that can set managers and their organizations up for success.

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There Will Be Power Failures Coming

Disaster Zone blog

Systems are going to be stressed — repeatedly.

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Today’s Student Engagement Challenges and How City Leaders Can Help

NLC (National League of Cities)

During the pandemic, as schools nationwide grappled with the challenges of remote learning, social isolation, and disrupted routines, many students fell through the cracks and became disengaged from school. Today, with pandemic-related school closures and virtual learning largely in the past, many anticipated a quick return to “normalcy” in schools.

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Thinking About Trust

zencity

At the ICMA Local Government Reimagined Conference in Long Beach, California, Zencity hosted a roundtable discussion with several attendees to discuss the concept of trust between local government and its community. As a result of the conversation, I have been reconciling several thoughts centered around trust; specifically, as a local government manager, do you build, earn or empower trust?

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How Gilbert, AZ Prepares for the Future While Protecting What Makes It Great

A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

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Race in the UK workplace: The intersectional experience

McKinsey Public & Social Sector Insights

Despite meaningful progress, achieving workplace equity has proved challenging. Addressing intersectional communities—such as Black, Bangladeshi, and Pakistani women—could yield far-reaching benefits.

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Will a Purge Happen in Russia?

Disaster Zone blog

Strong men/dictators don’t like to show weakness.

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Build a true partnership with a grant writer

Professional Grant Writer

Grant writing is a collaboration between your consultant and your whole staff. To build a true partnership with a grant writer, put communication. The post Build a true partnership with a grant writer appeared first on Professional Grant Writer.

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Microsoft Teams Premium in GCC Webinar July 19 10:00 AM PST |1 PM EST

Microsoft Public Sector

The Microsoft Teams Product Group is excited to introduce Teams Premium for Government Community Cloud (GCC). On Wednesday, July 19 th 10:00 AM PST |1 PM EST , Teams engineers will walk you through the details of the new Teams Premium SKU. We'll share details about which Teams Premium features (Intelligent Meetings, Protected Meetings, Personalized Meetings) are now generally available for our GCC Customers and when we plan to launch additional features (Advanced Virtual Meetings, Advanced Webin

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.