FedTech Magazine
SEPTEMBER 5, 2024
The government is getting better about monitoring the progress of agencies’ customer experience efforts to identify areas for improvement. At the forefront is the General Services Administration, which is developing an artificial intelligence (AI)-enabled GOV CX Analyzer tool to understand how exactly users engage with federal websites, first reported by FedScoop.
Microsoft Public Sector
SEPTEMBER 3, 2024
We're thrilled to announce that Azure OpenAI has been approved as a service within the DoD Impact Level 4 (IL4) and Impact Level 5 (IL5) Provisional Authorization (PA) for Azure Government by DISA, the agency of the US Department of Defense (DoD) that is responsible for the Provisional Authorization of commercial cloud offerings and their services, as well as developing and maintaining the DoD Cloud Computing Security Requirements Guide (SRG).
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
State Tech Magazine
SEPTEMBER 5, 2024
Not long ago, a rural area of Cass County, N.D., faced flooding. Officials set up an emergency operations center to support volunteers who were filling sandbags to mitigate the damage. To connect the government staff operating the emergency operations center, the county’s three-person IT team dropped a switch into a remote barn and configured it automatically.
Park Leaders
SEPTEMBER 3, 2024
“The small stuff is where you create that memory or you create an impression that never leaves them. Attention to those little details really matter.” Attention to details isn’t just a small matter; it can transform the experience of park visitors. In the latest episode of the Park Leaders Show, Phil Gaines returns for a conversation about why the small stuff is crucial in parks and conservation.
Advertisement
Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.
McKinsey Public & Social Sector Insights
SEPTEMBER 3, 2024
The UNDP’s Pedro Conceição talks about today’s global gridlock, uncertainty complex, and a pervasive sense of disempowerment.
American City & Country
SEPTEMBER 6, 2024
Because of the urgent need for decarbonization and reducing climate change, local government fleet managers are facing several major trends. One of these is the shift from internal combustion engines to electric vehicles (EVs), says Sam Pournazeri , senior director of Clean Transportation & Energy at ICF , a global consulting and technology services company with approximately 9,000 employees that helps organizations, including public- and private-sector clients, solve their complex challenge
Public Administration Today brings together the best content for professionals in the public administration field from the widest variety of thought leaders.
The City Fix
SEPTEMBER 4, 2024
In the face of rapid urbanization, evolving mobility patterns and the looming climate crisis, the Sustainable Cities Challenge emerges as a pioneering initiative providing a catalytic approach to drive progress. Launched by the Toyota Mobility Foundation in collaboration with WRI.
McKinsey Public & Social Sector Insights
SEPTEMBER 5, 2024
McKinsey’s latest analysis of 15 core technology trends points to a new “influencer” role for generative AI as well as growing interest in robotics and digital trust.
American City & Country
SEPTEMBER 3, 2024
It costs real money when the public sector gets hit with a ransomware assault. The average (mean) cost for state and local government organizations to recover from a ransomware attack was $2.83 million in 2024, more than double the $1.21 million reported in 2023. This is a sample of the data in the “State of Ransomware in State and Local Government 2024 report.
GovLoop
SEPTEMBER 3, 2024
Many students of high school biology learned about fruit flies: the tiny, winged creatures with red or white eyes that teach us about chromosomes, DNA, and dominant and recessive genes. It’s the study of genetics at a basic level. But to understand complex gene interactions — the kind of knowledge that leads to breakthrough drugs for infectious diseases, for instance — you need a lot more math, which humans and traditional computers can’t handle.
Speaker: Noratek
Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.
FedTech Magazine
SEPTEMBER 3, 2024
Nutanix is providing agencies with the IT architecture and expertise needed to build and sustain on-premises generative artificial intelligence implementations, as many are leery of running models in the public cloud. The cloud computing company’s GPT-in-a-Box 2.0 and AI Partner Program, both announced in May, aim to help agencies launch secure, sustainable use cases.
McKinsey Public & Social Sector Insights
SEPTEMBER 4, 2024
Steel is a core material for building infrastructure and aiding economic growth. Over the next decade and beyond, several trends will reshape the global and regional steel industry landscape.
State Tech Magazine
SEPTEMBER 4, 2024
As government organizations embark on modernization journeys, it is imperative that they make informed decisions that maximize efficiency and deliver tangible results. Here are four best practices administrators should keep in mind as they tackle application modernization. Click the banner to learn more about application modernization.
The City Fix
SEPTEMBER 3, 2024
In Brooklyn, one of New York City’s five boroughs, a new schoolyard features newly-planted native trees offering shade and bright playground equipment that sits adjacent to a track and turf field. Colorful murals celebrating the diversity of its Boreum Hill.
Advertisement
Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.
American City & Country
SEPTEMBER 5, 2024
With local governments facing increasing pressure to modernize their revenue collection processes, the Autoagent 2024 Government Payment Processing survey presented to 2,500 government payment collections administrators and payment processing officials nationwide in July 2024 highlights the many significant challenges and inefficiencies plaguing current payment systems used by city and state governments.
McKinsey Public & Social Sector Insights
SEPTEMBER 4, 2024
Southeast Asia is emerging as a global manufacturing hub, presenting opportunities for logistics companies. Here’s a look at global trade flows in the region.
GAO (US Government Accountability Office)
SEPTEMBER 4, 2024
Russia’s invasion of Ukraine has caused a devastating loss of life, widespread humanitarian crisis, and other global effects. As of April, Congress has appropriated more than $174 billion to assist Ukraine. This includes funding to purchase missiles.
Community and Economic Development Program of UNC
SEPTEMBER 4, 2024
Earlier this month, DFI examined how local governments in North Carolina have stepped in to make new affordable housing construction economically viable after a historic increase in construction costs and elevated interest rates. In 2023, local governments contributed nearly $30 million in soft loans to new construction projects funded by 9% Low-Income Housing Tax Credits (LIHTC) — more than double the amount in any previous year.
Advertisement
Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.
Policy & Politics Journal blog
SEPTEMBER 4, 2024
by Thomas Bolognesi, Eva Lieberherr and Manuel Fischer In our recent article published in Policy & Politics, we investigate the formation of policy preferences, which are critical in the policy process as they primarily drive policymakers’ choices and, consequently, policy… Continue reading →
McKinsey Public & Social Sector Insights
SEPTEMBER 4, 2024
Retail investors are investing more of their capital in companies that have the highest market capitalizations. Intrinsic investors are taking a different approach.
State Tech Magazine
SEPTEMBER 3, 2024
Artificial intelligence is slowly but surely making its way into state and local government operations. Many decision-makers remain concerned about a lack of comprehensive high-level policies governing AI's use, and others have a general sense of unpreparedness to integrate AI into existing workflows. Some leaders also fear that AI could lead to job displacement or introduce errors into critical processes.
FedTech Magazine
SEPTEMBER 6, 2024
Agencies need to increase their use of metrics and feedback to improve customer experience as they begin to develop and implement CX strategies. The Food and Drug Administration gave the public and industry through July to comment on its Customer Experience Strategy for boosting satisfaction with its IT solutions by upping their accessibility, streamlining processes, easing adoption, and emphasizing engagement and feedback.
Advertisement
Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.
NLC (National League of Cities)
SEPTEMBER 5, 2024
Co-Authored by Jaylen Adams, National League of Cities Digital Engagement, Marketing & Communications intern. Post-secondary students often struggle with food insecurity, lacking access to affordable food and supportive services.
McKinsey Public & Social Sector Insights
SEPTEMBER 3, 2024
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
The City Fix
SEPTEMBER 6, 2024
Getting more zero-emission trucks on the road is an important transportation shift that is needed to reduce air pollution, protect public health and curb climate-harming emissions. But transforming the entire trucking industry is a challenging feat that will require the.
FedTech Magazine
SEPTEMBER 3, 2024
Different agencies have different hypervisor needs as they work to manage IT resources more efficiently by using virtual representations of physical machines such as storage, networks and services. Some agencies want to enable remote access of files and applications, while others are more concerned with disaster recovery or data center optimization.
Speaker: Noratek
Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-
Open Access Government - Technology News
SEPTEMBER 5, 2024
The concerning association between regular mobile phone users and an increased risk of cardiovascular disease A study revealed this correlation, conducted by researchers from Southern Medical University in Guangzhou, China, the study shows the potential health impacts of universal mobile phone use in today’s society. The study, led by Dr. Yanjun Zhang and his team, analysed data from the UK Biobank, involving over 440,000 participants who were initially free of cardiovascular diseases.
McKinsey Public & Social Sector Insights
SEPTEMBER 4, 2024
While the country’s consumers are increasingly optimistic and expect to spend more, they remain inclined to trade down and reluctant to splurge.
American City & Country
SEPTEMBER 4, 2024
Earp at a ground breaking for a new turn lane in Hutto. Despite being voted “most likely to be president” in high school, James Earp’s path to public service wasn’t a direct one. But Earp, city manager for Hutto, Texas, and a recipient of this year’s American City & County Exemplary Public Service award , believes the winding road to his current role is evidence that he’s where he’s supposed to be.
Princeton Public Library
SEPTEMBER 4, 2024
With a library card, patrons can get free access to a great assortment of museums in New Jersey, Philadelphia, and New York. The post A pass to new discoveries appeared first on Princeton Public Library.
Advertisement
PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.
Expert insights. Personalized for you.
60 
Let's personalize your content