Sat.Aug 10, 2024 - Fri.Aug 16, 2024

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Improving the State of Federal AI

FedTech Magazine

Money is starting to flow to help agencies implement President Biden’s October 2023 executive order on artificial intelligence. In May, the U.S. General Services Administration’s Technology Modernization Fund Board awarded $18.2 million to help the State Department deploy generative AI that helps employees derive insights and make data-driven decisions quickly.

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How local governments are closing the financial gap for affordable housing developments

Community and Economic Development Program of UNC

The challenges facing real estate development today are well-known. Construction costs remain 40% higher than pre-COVID levels and increased interest rates have slowed the pace of new projects. A June 2024 survey of the nation’s largest developers found that two-thirds of multifamily projects in the pipeline are delayed because they are no longer economically feasible under current conditions.

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What Is Journey Mapping, and How Is It Used in State and Local Government?

State Tech Magazine

As state and local agencies have digitized government services over the past few years, they have taken steps to make it easier for citizens to access those services. In addition to using artificial intelligence tools to improve customer service and moving more benefit systems to the cloud, many state and local governments have started using a less heralded but no less valuable tool called journey mapping.

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Department Convenes States to Elevate Support for Educators

Homeroom

By: Roberto J. Rodríguez, Assistant Secretary for the Office of Planning, Evaluation and Policy Development Through the Raise the Bar: Lead the World initiative, the U.S. Department of Education is working in partnership with states and school districts to eliminate educator shortages in our nation’s schools. Thanks to the leadership of state and local education Continue Reading The post Department Convenes States to Elevate Support for Educators appeared first on ED.gov Blog.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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How geospatial tech transforms government strategy

Open Access Government - Technology News

Forbes McKenzie , CEO of McKenzie Intelligence Services Ltd, maps out the political future in terms of how geospatial tech transforms government strategy From the ongoing conflict in Ukraine to military coups in Africa, geopolitical instability is at its highest in almost eight decades. Indeed, escalating competition between China and America, along with shifting global political allegiances, has led the U.S.

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A Breath of Fresh Air in San Diego Port Communities’ Long Fight Against Industrial Pollution

Next City

San Diego’s Port has doubled its commitment to offset the impacts of industrial pollution in neighboring Barrio Logan and National City. Is it enough?

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Chief AI Officers Ready Agencies for What’s Next

FedTech Magazine

Generative AI, chatbots, large language models and machine learning have taken the world by storm. The federal government is no exception. As chief artificial intelligence officers take the helm to advance the many AI/ML initiatives now taking shape in every agency, new ideas and innovation — which only two or three years ago wouldn’t have seemed possible — are more welcome than ever.

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Promoting Community Civility to Reduce Local Political Violence

NLC (National League of Cities)

Local leaders play key roles in supporting American democracy. As their roles are public facing, local elected officials and municipal employees act as residents’ primary connection to their government. This public responsibility can lead to heightened interest in their work, creating opportunities for both support and disagreement.

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New Jersey’s Legislature Stalled Reparations Inquiry For Years. Local Advocates Picked Up the Slack.

Next City

In 2025, a committee of advocates will propose how New Jersey can implement reparations for Black people. Here is what we know so far.

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From promising to productive: Real results from gen AI in services

McKinsey Public & Social Sector Insights

Service organizations that are early generative AI adopters are finding that to capture more value, they need to get more disciplined.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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TechNet Augusta 2024: The Army Faces 3 Big Challenges, and Better Asset Management Helps

FedTech Magazine

The Army needs to improve its IT asset management to complement its security operations and create a more robust environment for the modern warfighter, according to CDW Government technology experts. While the Army uses ServiceNow for asset management of its hardware and software, there are ways it can get more value out of the platform, such as providing the SecOps module to all its components, says Paul “Doc” Burnham, IT asset management portfolio manager for CDW.

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3 Steps to Performance Improvement

Careers in Government

Next time you address poor performance, take a moment and pause. Breathe and remember, part of your job is coaching them for success. The post 3 Steps to Performance Improvement appeared first on Careers in Government.

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Modular Construction Is on the Rise. Can It Build High-Quality Affordable Housing?

Next City

The Minneapolis Public Housing Authority built dozens of affordable units through modular construction. Is this a sign of things to come?

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Fueling growth through moments of customer delight

McKinsey Public & Social Sector Insights

Delight has the power to elevate customer experience, as well as amplify loyalty and growth for businesses across sectors.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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MBSE Transforms and Simplifies Complex Systems Planning

FedTech Magazine

NASA has more programs today than at any time in the agency’s history, but budgets haven’t kept up. To streamline projects, keep track of data and prevent the need for rework, the agency’s teams leverage model-based systems engineering methodology. A subset of digital engineering, MBSE houses the data associated with complex systems within integrated digital models.

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From Basic Training to the Boardroom: The Value of a Professional Headshot

Careers in Government

After transitioning out of the military, many veterans discover that their new professional roles do not explicitly require headshots. The post From Basic Training to the Boardroom: The Value of a Professional Headshot appeared first on Careers in Government.

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Modular Construction Is on the Rise. Can It Build High-Quality Affordable Housing?

Next City

The Minneapolis Public Housing Authority built dozens of affordable units through modular construction. Is this a sign of things to come?

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Deconstructing silos to discover savings: The end-to-end excellence playbook for retailers

McKinsey Public & Social Sector Insights

Some of retailers’ most pernicious operational problems can be solved with an end-to-end transformation. Here’s what they need to do.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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When the Student Loan Payment Pause Ended, Did Borrowers Pay?

GAO (US Government Accountability Office)

Student debt is one of the fastest-growing forms of household debt. More than 43 million people had federal student loans, totaling about $1.5 trillion at the start of 2024. During COVID-19, student loan borrowers received a reprieve when payments on.

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Workforce 2024: What Are Employees Looking For?

Careers in Government

In 2024, more professionals want to work away from the office than want to work in the office. The post Workforce 2024: What Are Employees Looking For? appeared first on Careers in Government.

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EPA Has Hybrid Work Down to an Environmental Science

FedTech Magazine

The Environmental Protection Agency continues to ramp up in-office work while simultaneously standing up multiple digitization centers, transitioning to a cloud-based telephony system and training employees on being inclusive of remote workers. The end result is a well-oiled hybrid work machine capable of quickly pushing out software updates and provisioning and deprovisioning devices on- and off-site.

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Shiny objects: Insurance productivity in an era of AI and automation

McKinsey Public & Social Sector Insights

While AI and generative AI may enable a new age of productivity, redesigning end-to-end processes and using traditional optimization methods can lay the foundation for transformation.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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Manatee County Sheriff’s Office transforms performance management to improve service

American City & Country

Residents are flocking to Manatee County, Fla. From 2010 to 2021, the county’s population grew by a whopping 33% to 429,000. And while the number of citizens increases, the local sheriff’s office is faced with a familiar challenge: an ongoing shortage of officers. According to a 2024 survey by public sector HR management company, NEOGOV , which explored the effects of the ongoing hiring crisis on the public sector, 33% of agencies report impacts to service.

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Performance Management: The Good, the Bad, and the Antiquated

Careers in Government

Performance management (PM) is an essential process in any organization, designed to ensure alignment of employees’ work with the company's goals and future development efforts. The post Performance Management: The Good, the Bad, and the Antiquated appeared first on Careers in Government.

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Supporting the Youth-Serving Workforce

NLC (National League of Cities)

The National League of Cities, joined by national experts, recently presented a webinar, “Understanding and Investing in Today’s Youth-Serving Workforce,” addressing current concerns related to the youth-serving workforce.

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German healthcare in the postpandemic era: Physician insights

McKinsey Public & Social Sector Insights

A survey of doctors in Germany offers insights into how they feel their work has changed since the COVID-19 pandemic began, where their challenges lie, and what solutions could help overcome them.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Government EV fleets are expanding to include charging infrastructure for larger vehicles

American City & Country

Local governments are increasingly looking to incorporate electric vehicles (EVs) into their fleets, says Suncheth Bhat , chief business officer at EV Realty , a firm that helps companies and other organizations across industries optimize their EV fleet operations. The company develops shared private fleet charging hubs that service multiple commercial fleets in secure, high-power locations with dedicated charging access and availability.

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The Perfect Workplace Can Be Yours

Careers in Government

A healthy work culture does not happen by default; it happens by design. The post The Perfect Workplace Can Be Yours appeared first on Careers in Government.

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Fighting Food Insecurity Occurs at All Ages—But Two Populations May Get Overlooked

GAO (US Government Accountability Office)

Food insecurity doesn’t discriminate by age. Millions of Americans—from college students to senior citizens—lack access to adequate, nutritious foods every year. During the COVID-19 pandemic, some food assistance programs changed their operations and.

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The hard stuff: Navigating the physical realities of the energy transition

McKinsey Public & Social Sector Insights

The energy transition is a physical transformation in its early stages. What challenges lie ahead?

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.