Sat.Jun 08, 2024 - Fri.Jun 14, 2024

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For equal access, consider both physical and digital accessibility

GCN

COMMENTARY | Features such as clear navigation, readable text and multimedia alternatives improve the customer experience for everyone, leading to higher levels of satisfaction, engagement and trust.

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How Local Leaders Can Make Community Events More Sustainable

NLC (National League of Cities)

By Monica Rowand, Senior Manager, WM Advisory Services Summer is here, and your community may have a list of events on the calendar, from concerts to sports events to graduation ceremonies and more. But have you thought of how to make those events more sustainable?

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What Paris Can Teach Other Cities About Removing Roads

Next City

The City of Light is deprioritizing cars and aims to become “more human.

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Midwest states launch new rail service, 12 years in the making

GCN

The new Borealis Amtrak service between Chicago and St. Paul has given rail advocates something to cheer about. But they hope other new projects can come online quicker.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Work permits: A readily-implemented lever for reducing illegal child labor

GCN

COMMENTARY | New research shows that the work permits process plays a vital role in preventing child labor violations because it educates children, parents and employers about the law.

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Tech services and generative AI: Plotting the necessary reinvention

McKinsey Public & Social Sector Insights

The rapid emergence of generative AI has the potential to disrupt a dynamic the sector has relied on for decades, but it also offers an opportunity to tap a lucrative new market.

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Grassroots Action Against Polluted Skies: How Jakarta’s Urban Villages Tackle Air Pollution 

The City Fix

On a Sunday afternoon in September 2023, a group of about 30 individuals, including a group of mostly female neighbors from nine kampungs (a common term for “urban villages” or “informal settlements” across multiple languages and nations in Southeast Asia).

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No shortcuts: Only well-managed AI will deliver on its promise

GCN

COMMENTARY | Artificial intelligence opens new opportunities for policymaking and service delivery, but success still depends on understanding residents’ needs and on the thoughtful handling of their data.

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What is circularity?

McKinsey Public & Social Sector Insights

Circularity refers to practices that optimize resource use and minimize waste across the entire production and consumption cycle, emphasizing sustainability and economic efficiency.

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The Continued Importance of Antiracism

NLC (National League of Cities)

In 2020, during the wake of national protests following the murder of George Floyd, the National League of Cities published a CitiesSpeak blog highlighting the important concept of antiracism, which is one of the most-read blogs in NLC history. Four years later, the question “What does it mean to be an antiracist?

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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Hybrid Work Strengthens Delivery of Citizen Services

State Tech Magazine

In our increasingly digital world, providing a secure hybrid work environment has become essential for government agencies seeking to deliver critical services effectively. Forward-thinking organizations recognize the value of flexible work arrangements, not just as a temporary solution but also to drive lasting improvements in service delivery and employee engagement.

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Burnout among government workers is decreasing but still high, according to new pulse survey data

GCN

Nearly half of government workers experiencing burnout said the main cause is their workload, followed by staff shortages and managing personal and professional life, both at 44%.

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A new itinerary for the tourism industry

McKinsey Public & Social Sector Insights

Consumers of all ages, from different parts of the globe, are prioritizing travel. Here’s what providers should know to tailor experiences in ways that will attract and delight today’s tourists.

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What are the Biggest Challenges to Federal Cybersecurity? (High Risk Update)

GAO (US Government Accountability Office)

Cyberattacks have the power to bring our daily lives to a screeching halt. Nearly everything we use to work, play, and live relies on computer systems that are vulnerable to attacks. For example, an attack on an electrical grid could leave millions.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Cloud Migration Eases the Burden of Technology Lifecycle Management

State Tech Magazine

Cities are leaning forward and investing in technology to support citizen services, and in doing so, they are embracing digital transformation. For example, the growing availability of artificial intelligence tools has simplified tasks such as adding AI capabilities to a city’s 311 information website, delivering a means for citizens to gain answers quickly by interacting with a chatbot.

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Government’s AI Plans Come into Focus with DHS, OMB Roadmaps

FedTech Magazine

The Department of Homeland Security’s Artificial Intelligence Roadmap and the Office of Management and Budget’s first governmentwide artificial intelligence policy establish essential frameworks and guidelines for responsible use of the technology. The policies prioritize ethical standards, privacy and innovation through documents that concisely lay out the government’s positions on regulating and using AI in its executive operations.

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The case for doubling down on refinery reliability now

McKinsey Public & Social Sector Insights

With unplanned refinery outages at an all-time high, reliability fundamentals remain critical to capturing market opportunities, while digital tools can unlock further impact.

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Know a Government Superstar? Nominate Them!

GovLoop

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. From being a compassionate and strong leader to implementing an innovative solution for a challenge in your agency, there are a lot of ways that govies can leave a good, lasting impression on constituents.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Curbing Community Violence in the Summer

NLC (National League of Cities)

Co-authored by Anthony Smith, Executive Director, Cities United This is one in a series of blogs focused on Gun Violence Awareness in June. To connect with the National League of Cities’ Justice Initiatives Team and other cities doing the work to address violence in their communities, e-mail us at justiceinitiatives@nlc.org.

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How you can build a FedRAMP High-compliant network with Assured Workloads

Google Public Sector

Google Cloud recently achieved a major U.S. government compliance milestone with more than 130 services, including 12 additional Cloud Networking services, approved for FedRAMP High authorization — the strictest standard for protecting the most sensitive unclassified data. To help our customers securely deploy a network architecture that aligns with FedRAMP High, we have outlined several of our recommended best practices.

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Enhancing customer experience in an evolving mobility ecosystem

McKinsey Public & Social Sector Insights

Toyota Insurance President and COO Robert Spencer shares his views on how OEMs and insurers can partner to enhance customer experience as the mobility ecosystem evolves.

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A Guide To Becoming A More Walkable City: 15 Minute City Insights From GovPilot

GovPilot

Ensuring that your local community is walkable and pedestrian friendly is a big part of successful city planning. Local governments are responsible for the maintenance of streets and outdoor public infrastructure , which is a tall task when strategies aren’t in place to achieve safe outcomes.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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How to Put a Positive Spin on Your Employment Gaps

Careers in Government

The primary step to making an employment gap work in your favor is to accept it. The post How to Put a Positive Spin on Your Employment Gaps appeared first on Careers in Government.

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Teens say distracted driving messages need to be catchier, more frequent and blunt

GCN

Young adults typically underestimate the risk of distracted driving, making it difficult for public safety officials to craft effective messaging.

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Scott Johnston on designing and building scalable platforms

McKinsey Public & Social Sector Insights

Scott Johnston, CEO of Docker, discusses how to design and build scalable platforms and find the right balance between standardization and flexibility to empower developers.

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Panelists Propose Solutions to Improve the Efficacy of Housing Choice Vouchers

The Stoop (NYU Furman Center)

Panelists at the Furman Center’s State of the City launch event on May 21 discussed the challenges of administering a federal voucher program and proposed a range of solutions to improve its function—including expanding housing supply, offering more operational flexibility for localities, strengthening protections against discrimination from landlords, and coaching people as they navigate the program so they are empowered to move into new neighborhoods.

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

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Turn Challenging Interactions into Growth Opportunities for Teams

Careers in Government

Being mindful of your leadership style and addressing blind spots is crucial. The post Turn Challenging Interactions into Growth Opportunities for Teams appeared first on Careers in Government.

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Mayoral candidate pledges ‘digital by default’ city services

GCN

In his bid to become the next mayor of San Francisco, Mark Farrell promised to digitize government services within two years.

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Revolutionizing procurement: Leveraging data and AI for strategic advantage

McKinsey Public & Social Sector Insights

Analytics and AI are transforming the way procurement functions work. But most CPOs don’t feel ready for the data-driven revolution.

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U.S. Department of Education Announces the Inaugural Engage Every Student Recognition Program Champions

Homeroom

Engage Every Student was launched by U.S. Secretary of Education Miguel Cardona in July 2022 and is a bold call-to-action to provide high-quality out-of-school time learning opportunities for every child. Through the American Rescue Plan, schools, cities, and states have had access to funding and an unprecedented opportunity to partner with high-quality expanded learning programs Continue Reading The post U.S.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.