Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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Why agents are the next frontier of generative AI

McKinsey Public & Social Sector Insights

By moving from information to action—think virtual coworkers able to complete complex workflows—the technology promises a new wave of productivity and innovation.

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The Plan to Bring Social Housing (Back) to New York

Next City

Housing, tenant rights and labor justice advocates helped shape the proposed state housing authority. It will need their support to pass.

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It’s Time for Agencies to Get Serious About Their Hybrid Cloud Strategies

FedTech Magazine

Only 53 percent of IT leaders said their agency uses hybrid cloud with a “well-established” strategy, according to a joint MeriTalk and Hitachi Vantara Federal survey released earlier this year. Of the 150 decisionmakers surveyed between March and April, 91 percent cited operational challenges — data compatibility and downtime issues, in particular — with hindering strategic hybrid cloud adoption.

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How to Mitigate Damage from Credentials That Should Be Inactive

State Tech Magazine

The U.S. Cybersecurity and Infrastructure Security Agency and the Multi-State Information Sharing and Analysis Center recently highlighted how a bad actor was able to authenticate to a state government’s internal VPN access point using the still-valid credentials of an ex-employee. In a recent alert, CISA and MS-ISAC outlined the threat and the tactics and techniques used in the criminal plot.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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A Shifting Landscape: Mental Health in the Workplace

NLC (National League of Cities)

Co-authored by Georges Benjamin, MD, Executive Director, American Public Health AssociationArthur Evans, CEO and Executive Vice President, American Psychological AssociationSusan McCormick, President and CEO, YMCA of the USAMarc Ott, CEO/Executive Director of the International City/County Management Association (ICMA) Two years ago, the five of us launched an ambitious initiative to increase awareness about the importance […] Source

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How the aviation industry could help scale sustainable fuel production

McKinsey Public & Social Sector Insights

Demand for sustainable aviation fuel could outpace supply by 2030 without a significant increase in capacity. Forward-leaning aviation players use a combination of strategies to source SAF, including equity investments, to help scale the ecosystem.

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AWS Skills to Jobs Tech Alliance expands to Texas

AWS Public Sector Blog

The tech industry in the state of Texas is booming, with a growing demand for skilled workers in cloud, information technology (IT), software development, and data analytics roles. According to the Dallas Federal Reserve, high tech represents almost 5 percent of Texas’ gross domestic product (GDP) and more than 9 percent of employment. The tech sector in Texas has added jobs at an average annual rate of 4.7 percent over the last decade, more than double the overall state job growth rate.

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Housing: What is Universal Design and Why Does it Matter?

NLC (National League of Cities)

Co-authored by Mia Chapman, Intern, Housing & Community Development, NLC and Lauren Lowery, Director of Housing & Community Development, NLC The architectural principle of universal design prioritizes usability by all people, to the greatest extent possible, without the need for adaptation or specialization.

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Think you know what consumers want? Think again.

McKinsey Public & Social Sector Insights

Despite lingering concerns about inflation and the high cost of living, consumers across all ages and product categories still want to spend—thoughtfully.

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The Many Paths to Rethinking Virtualization

FedTech Magazine

As the current market shifts, some agencies are looking for virtualization alternatives. Multiple paths forward exist for agencies seeking virtual representations of physical machines — including storage, networks and servers — to use resources more efficiently, whether they’re improving existing efforts or just starting out. Different agencies have different hypervisor, cloud migration, desktop virtualization and application modernization needs, so it’s important to understand which alternative

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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Honoring the Americans With Disabilities Act

GovLoop

July 26 marks the signing of the Americans with Disabilities Act (ADA) by President George H.W. Bush. The unprecedented law, enacted in 1990, affirmed the rights of the disabled, making public spaces, places of employment and transportation less discriminatory. Significant changes across the public and private sectors were needed so disabled individuals could fully participation in public and economic life in the United States.

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Maricopa County Teams with NLC Partner Clear Channel Outdoor to Broadcast Critical Heat Relief Resources

NLC (National League of Cities)

By Jason D. King, SVP, Corporate Communications, Clear Channel Outdoor and Jason Berry, Deputy Director, Communications, Maricopa County Weeks ago, more than 100 digital billboards across Maricopa County in Arizona began displaying real-time temperatures while directing residents and visitors to critical heat relief resources locally.

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A retail dynasty chief, a pioneer in statins, and a renowned crossword editor

McKinsey Public & Social Sector Insights

Our July obituaries also include a CEO and media mogul, an early transgender-rights activist, a Pritzker Prize–winning architect, and an astronaut whose work inspired the establishment of Earth Day.

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Q&A: The Department of Agriculture Has Big Plans for Artificial Intelligence

FedTech Magazine

As artificial intelligence pervades every facet of society, federal agencies now consider the many ways they can accelerate the use of AI-enabled tools (and whether they’re the right tool for the task). At the Department of Agriculture, the executive leading the charge on that front is Chief Data and AI Officer Christopher Alvares, who recently shared the department’s vision for AI adoption and examples of how USDA teams already leverage the technology.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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First Responders Increase Investments in Cloud Solutions

State Tech Magazine

During Mardi Gras 2023, New Orleans officials enjoyed greater situational awareness of the hundreds of thousands of revelers celebrating in the city’s streets, thanks in part to technology intended to keep the ambulance corps safer. “In our emergency operations center, we had the city map on a screen and could see where every EMS vehicle was located,” says Cedric Palmisano, deputy chief of special operations and logistics for New Orleans Emergency Medical Services.

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Pandemic profiteers: Exploiting fear through cyber scams and how to move forward

Open Access Government - Technology News

The COVID-19 pandemic not only posed a public health crisis but also created cyber scam opportunities for cybercriminals to exploit the vulnerable in the rapidly changing digital environment With the outbreak of the pandemic, cybercriminals quickly identified ways to exploit the public. As supply shortages of test kits emerged, scammers were ready to fill the void with counterfeit products.

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Global Economics Intelligence executive summary, June 2024

McKinsey Public & Social Sector Insights

The ECB cuts rates by 25 basis points as other central banks hold; economic survey respondents remain cautious amid global uncertainty and expect more cuts; and the EU adds tariffs on China EVs.

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Unveiling New Tools for Educators, School Counselors and Advisors: Enhance College Decision-Making with Our Latest College Scorecard Toolkits

Homeroom

By: John Garcia, Senior Advisor to the Assistant Secretary, Office of Planning, Evaluation and Policy Development The U.S. Department of Education (Department), under the leadership of U.S. Secretary of Education Miguel Cardona, is committed to ensuring an inclusive and accessible higher education system. As part of that commitment, the Department has developed various tools and Continue Reading The post Unveiling New Tools for Educators, School Counselors and Advisors: Enhance College Decision-

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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As Olympics Kicks Off—We Look at the Role of Title IX in Promoting U.S. Women in Sports and the Work Still Needed

GAO (US Government Accountability Office)

The Opening Ceremony will kick off the Paris Olympics tomorrow. Hundreds of American athletes will compete in this year’s Summer Games—demonstrating the dedication and resilience needed to go for gold. For many of these athletes, their road to the.

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AI: Deepfake threats in the U.S.

Open Access Government - Technology News

Open Access Government provides a brief overview of deepfake threats in the U.S. within the artificial intelligence landscape In September 2023, the issue of deepfakes, also known as synthetic media threats, was addressed in a joint report by the National Security Agency (NSA) and U.S. federal agency partners. There is growing concern about the potential cybersecurity threat posed by this new technology to the Department of Defense (DoD), National Security Systems (NSS), and Defense Industrial B

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Decarbonizing API manufacturing: Unpacking the cost and regulatory requirements

McKinsey Public & Social Sector Insights

A range of existing and emerging decarbonization solutions could help active pharmaceutical ingredient companies reduce their carbon footprint by up to 90 percent.

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U.S. Government officials, allies, and private sector leaders discuss responsible AI innovation

AWS Public Sector Blog

Attendees watch and listen as Dave Levy, right, speaks during his fireside chat at the event, “An Allied Approach in the Age of AI.” On June 27, 2024, Amazon Web Services (AWS) and the Atlantic Council Geotech Center co-hosted an event, “An Allied Approach in the Age of AI,” during the annual AWS Summit Washington, DC. The event convened senior U.S.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Why Heirs’ Property is a Problem for Vacancy and Abandonment

Center for Community Progress

To address vacant, abandoned, and deteriorated (VAD) properties, local governments must first identify what types of VAD properties exist in the community. Some properties are abandoned with no mortgage and near tax foreclosure. Some fall into disrepair during a long mortgage foreclosure process. In other cases, a property owner may die without a will, passing the property to multiple heirs and creating “ heirs’ property.

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The Ultimate Roadmap to Modernizing Legacy Applications

State Tech Magazine

Modernizing an agency’s application portfolio has many benefits, including a better customer experience and lower costs for hardware and staff when it comes to application maintenance. However, many governments struggle with how to get started. IT leaders say they plan to spend 42 percent more on average on application modernization because it is seen as a solution to technical debt and a way for businesses to reach their digital transformation goals, according to the 2023 Gartner CIO Agenda.

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Inside the engine room: Debunking the myths of scaling a new business

McKinsey Public & Social Sector Insights

Demystifying the narrative around five fundamental elements will help start-ups and scale-ups grow efficiently and continuously.

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Embracing the Amazon Leadership Principles in the public sector

AWS Public Sector Blog

Embracing the Amazon Leadership Principles fosters a culture of customer obsession, ownership, and experimentation. Doing so has supported my capabilities and success delivered on behalf of my public sector customers, who I’ve witnessed embracing the Leadership Principles. While they’re not always aware they’re doing so, it has been both inspiring and validating.

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

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Media Management and Civil Service Neutrality: A Delicate Balance

Policy & Politics Journal blog

by Matthew Flinders, Heidi Houlberg Salomonsen and Thurid Hustedt Although often overlooked, the rise of populism has placed additional pressures on the relationship between ministers and their senior civil servants.

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Take Care of You, and Others Too 

GovLoop

International Self-Care Day is July 24 — a symbolic date that means “24 hours a day for 7 days a week” — and caps off the World Health Organization’s (WHO) Self-Care Month. WHO defines self-care in two parts: actions and interventions. Actions relate to habits, practices, and lifestyle choices, such as exercise, a healthy diet and regular social opportunities.

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Generative AI in healthcare: Adoption trends and what’s next

McKinsey Public & Social Sector Insights

Surveyed healthcare leaders say their organizations are eager to use generative AI to help enhance how healthcare stakeholders work and operate, but some are still adopting a wait-and-see approach.

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Powering education, state, and local leaders: Insights from the AWS IMAGINE keynote

AWS Public Sector Blog

From July 23–24 in Austin, Texas, the Amazon Web Services (AWS) IMAGINE conference for education, state, and local leaders brought together hundreds of technologists, innovators, and learners to discover how technology, paired with human ingenuity, can change the world. The no-cost conference featured some of the nation’s top thought leaders in education and state and local government.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.