A Dozen Ways to Communicate Better Verbally
Eric Holdeman's Disaster Zone Podcast
NOVEMBER 27, 2020
In our age of disinformation, conspiracy theories, and alternative facts, talking with people we disagree with can be challenging. Sometimes these are people we’re trying to reach with vital information about emergency preparedness. This episode is an interview with Michael Buschmohle, an international business communications trainer for government agencies and emergency personnel, who will share 12 specific phrases he’s found for opening conversations and encouraging listening.
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