November, 2024

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Agencies Need Data Backup and Recovery to Combat Increasingly Complex Ransomware

FedTech Magazine

Agencies must prepare for potential breaches with a cyber resilience plan to leverage robust data backup and recovery strategies, which enable speedy restoration of systems and data. These strategies reduce the impact of breaches when they include immutable snapshots that allow agencies to restore clean versions of their systems, minimize disruption and ensure continued mission effectiveness.

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Episode 38: Little Ways to Appreciate Your Staff While Also Building Staff Culture

Summer Camp Programming

SHOW NOTES It’s almost hiring season and to save future you some time, so Kelie and Shauna have staff on their mind. In this episode, our hosts share the ways they like to show appreciation to their staff and also share how it builds their staff culture. Kelie and Shauna also share how they implement […] The post Episode 38: Little Ways to Appreciate Your Staff While Also Building Staff Culture appeared first on Summer Camp Programming.

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Next City’s 2024 Gift Guide for City Lovers

Next City

Our annual recommendations for gifts that will spark action and support the hearts, hands and minds pushing our cities forward.

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Radio Communication’s Role in an Era of Climate Instability

State Tech Magazine

When Hurricane Helene took out power and cellular communication across western North Carolina, first responders were able to stay connected using the state’s VIPER system, a radio infrastructure that leverages Motorola’s ASTRO P25 radio systems. “That was a widespread power outage and cellphone network failure, and we kept the network operable,” says Katja Millard, vice president of critical communications at Motorola.

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe

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New survey: Public sector poised for generative AI revolution

AWS Public Sector Blog

Amazon Web Services (AWS) , in partnership with Market Connections , is excited to announce the results of a recent study on how public sector leaders are approaching the adoption of generative artificial intelligence (AI). The survey asked 839 IT decision-makers in US government, education, healthcare, and nonprofit organizations about how their organizations envision incorporating generative AI into their unique missions.

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Global Economics Intelligence executive summary, October 2024

McKinsey Public & Social Sector Insights

Third-quarter GDP reports reveal a mixed global economy. China faces an economic slowdown; the United States sees growth; and the eurozone is stable. The IMF forecasts a slow but stable global trajectory into 2025.

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When they search for new staffers, cities and counties should cast a wide net and recruit globally

American City & Country

State and local governments employed 20.5 million as of October 2024, according to the U.S. Bureau of Labor Statistics (BLS). Among those workers, there was an increase in the number who quit (about 22,000) in September, the BLS reported. Job openings in September 2024 in state and local governments in the U.S. totaled 703,000, says the BLS. So, if local governments need to hire qualified workers to replace those leaving, where can they turn to when recruiting?

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Why are You Doing Diversity Work for a Government Agency?

Careers in Government

Government agencies play a vital role in planning, supporting and advancing growth and stability in our communities. The post Why are You Doing Diversity Work for a Government Agency? appeared first on Careers in Government.

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The Dawn of AIoE: Artificial Intelligence of Everything

State Tech Magazine

Cisco coined the term Internet of Everything in 2013 and later expanded it to the Internet of Things. While IoT focuses on the connectivity between devices, IoE encompasses a broader scope, including devices, people, processes and data — all interconnected to create more intelligent and responsive systems. A decade later, embracing the term Artificial Intelligence of Everything, or AIoE, seems appropriate, a significant evolutionary phenomenon.

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Building your first generative AI conversational experience on AWS

AWS Public Sector Blog

Amazon Web Services (AWS) offers a variety of options for building chat-based assistants with generative artificial intelligence (AI) capabilities. The goal of this post is to present in simple words some of these options and what to keep in mind to decide which to use and how to get started. To create a chat-based application, you need the following prerequisites.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Digital twins: The key to unlocking end-to-end supply chain growth

McKinsey Public & Social Sector Insights

Complexity, COVID-19, and competition have upended supply chain organizations. They can reignite revenue growth and deepen resilience by deploying AI-powered digital twins.

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Are Agencies Using Their Tech Innovation Budgets Meaningfully?

FedTech Magazine

Many defense and civilian agencies still struggle to answer questions about where their assets live, if they’re in the correct environment and if they’re secure. Some of the most aggressive innovation happening at the federal level is centered on digital asset tracking and management, far beyond the supply chain environments you might expect to see in production facilities, warehouses and distribution centers.

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Ransomware presents a growing threat to vulnerable local governments

American City & Country

In the past, cities and counties were not a prime target for ransomware attacks, says Rahul Mahna , a partner who leads the Outsourced IT Services team at Eisner Advisory Group LLC. The company is a licensed independent CPA firm providing tax and business consulting services to their clients, which includes governments. Mahna has more than 20 years of experience in cybersecurity and information technology.

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High Murder Rates in the Caribbean Linked to Guns Trafficked from the United States

GAO (US Government Accountability Office)

Gun trafficking is fueling increased violence and crime throughout the Caribbean, according to U.S. and Caribbean officials. Violent deaths in the Caribbean are nearly three times the global average. Countries like Jamaica, Haiti and Trinidad and.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Why Many Government Agencies Depend on the Cloud for AI

State Tech Magazine

When it comes to innovative and emerging technology, everyone’s talking about artificial intelligence. There is palpable excitement around the efficiency and cost savings that many government IT leaders predict as a result of AI adoption. But there’s also a sense of uncertainty as many organizations struggle to identify best practices for full implementation.

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Announcing the Generative AI for Geospatial Challenge, which awards $1M in AWS credits to innovators

AWS Public Sector Blog

The Taylor Geospatial Institute (TGI) and Amazon Web Services (AWS) are joining forces to accelerate geospatial data breakthroughs powered by generative artificial intelligence (AI). Through the Generative AI for Geospatial Challenge , they aim to inspire and nurture groundbreaking solutions coming from the convergence of geospatial data, cloud computing, and AI models.

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Harnessing AI to reshape consumer experiences in healthcare

McKinsey Public & Social Sector Insights

AI-powered solutions can unlock insights from previously inaccessible data and enable consumer engagement and personalization at an unprecedented scale, in turn lifting healthcare business outcomes.

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How OCC Charted Its Course for Cloud Adoption

FedTech Magazine

Cloud is a huge part of the Office of the Comptroller of the Currency’s IT modernization efforts because many of its applications lived on-premises, according to CIO and Chief Data Officer Kristen Baldwin. Care and feeding of on-premises solutions can impact banking operations, whereas migrating to the cloud made routine updates something users didn’t need to schedule their activities around.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Harnessing data for safer communities

American City & Country

When ranking the most significant developments of the digital age, the evolution of data storage does not garner many glamour points. Yet few innovations have had such a profound impact on the ability to develop new technologies and perform tasks previously unimaginable. The ability to gather, store and analyze almost unlimited amounts of data has transformed almost every aspect of society, including law enforcement.

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Can FEMA and Flood Insurance Keep Up with the Rising Tide of Risks?

GAO (US Government Accountability Office)

A busy and destructive hurricane season will soon come to a close. But months and even years may pass before homeowners across the Southeast are able to fully rebuild and recover from this year’s major flood damage—including that caused by Hurricane.

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How State and Local Residents Benefit from Cloud Contact Centers

State Tech Magazine

After Hurricane Helene struck North Carolina, 1.5 million people were without power. State CIO Jim Weaver told StateTech at NASCIO 2024 that as many as 17 public safety answering points were damaged or inaccessible. Normally, this would hinder access to emergency services for the communities served by those PSAPs. But North Carolina’s cloud-based, next-generation 911 service enabled calls to overflow into other contact centers, ensuring people had access to emergency services when and where they

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Implementing a unified search platform for educational content on Amazon OpenSearch Service

AWS Public Sector Blog

This post discusses how Amazon Web Services (AWS) can help you set up a unified search platform for educational content using Amazon OpenSearch Service. Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. With digital learning becoming increasingly popular, managing a vast amount of educational data can be challenging.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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How the best CEOs build lasting stakeholder relationships

McKinsey Public & Social Sector Insights

By developing a compelling, proprietary narrative and a sustainable communications road map, leaders can foster deeper dialogues and more meaningful connections with a wide range of stakeholders.

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Document AI Saves Agencies Time and Money

FedTech Magazine

The federal government relies on forms and other documents. Many important forms sit on the web, while others sit in storage boxes. The wealth of information available to government agencies is often locked in these forms due to a lack of manpower to process and analyze them for correlations and relationships. Unlocking this data requires significant work due to the requirements for data entry, validation, and proper routing and categorization of the information.

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A trusted technology partner can help cities and counties achieve their digital vision

American City & Country

If a local government wants to re-do its IT setup, its leaders should collaborate with knowledgeable teammates, says Matt Sprague , industry strategy director, local government at Trimble , a U.S.-based software and hardware firm that provides services and a variety of technologies. “If a city or county is starting from scratch on their vision or plan for digital transformation , then we recommend identifying a trusted partner who can help guide the development of the vision.

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Platform to Employment Youth

The Whistle Post

Platform to Employment Youth Your Future, Your Platform Apply Now Feeling Lost? You’re not alone. Many young people face challenges finding their path after high school. If you’re struggling to find your next step, Platform to Employment Youth is here to help. The program empowers you by offering hands-on learning experiences, mentorship, and exposure to real-world challenges.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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A Decade of Improvement at the Dept. of Veterans Affairs

GovLoop

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so, it also created a path for other agencies to improve the experiences of their own customers.

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Singapore’s NHG Cares App uses AWS to support a healthier population

AWS Public Sector Blog

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore and is recognized for delivering high-value patient care. Its clinical services are provided through an integrated system of polyclinics, acute care tertiary hospitals, community hospitals, national specialty centers, and community-based care centers. As the regional health manager for 1.5 million residents in central and north Singapore, NHG collaborates with private general practices, public and community health,

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Warning: Upgrade your personal operating model

McKinsey Public & Social Sector Insights

Effective leaders continually adapt their priorities, roles, time, and energy practices to stay ahead of new realities. Here’s why you need to do the same.

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DoDIIS 2024: The IC’s Data Reference Architecture Is Coming Soon

FedTech Magazine

The Intelligence Community just signed and will soon release a data reference architecture intended to help its 18 elements connect siloed data across their distributed ecosystem, according to Chief Data Officer Lori Wade. A data and artificial intelligence (AI) summit slated for January will kick off the IC’s efforts to implement the reference architecture, which will involve stress testing it with mission sprints alongside partners such as the Five Eyes intelligence alliance, Wade said.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.