November, 2024

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Agencies Need Data Backup and Recovery to Combat Increasingly Complex Ransomware

FedTech Magazine

Agencies must prepare for potential breaches with a cyber resilience plan to leverage robust data backup and recovery strategies, which enable speedy restoration of systems and data. These strategies reduce the impact of breaches when they include immutable snapshots that allow agencies to restore clean versions of their systems, minimize disruption and ensure continued mission effectiveness.

Budgeting 130
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Episode 38: Little Ways to Appreciate Your Staff While Also Building Staff Culture

Summer Camp Programming

SHOW NOTES It’s almost hiring season and to save future you some time, so Kelie and Shauna have staff on their mind. In this episode, our hosts share the ways they like to show appreciation to their staff and also share how it builds their staff culture. Kelie and Shauna also share how they implement […] The post Episode 38: Little Ways to Appreciate Your Staff While Also Building Staff Culture appeared first on Summer Camp Programming.

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Next City’s 2024 Gift Guide for City Lovers

Next City

Our annual recommendations for gifts that will spark action and support the hearts, hands and minds pushing our cities forward.

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Radio Communication’s Role in an Era of Climate Instability

State Tech Magazine

When Hurricane Helene took out power and cellular communication across western North Carolina, first responders were able to stay connected using the state’s VIPER system, a radio infrastructure that leverages Motorola’s ASTRO P25 radio systems. “That was a widespread power outage and cellphone network failure, and we kept the network operable,” says Katja Millard, vice president of critical communications at Motorola.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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New survey: Public sector poised for generative AI revolution

AWS Public Sector Blog

Amazon Web Services (AWS) , in partnership with Market Connections , is excited to announce the results of a recent study on how public sector leaders are approaching the adoption of generative artificial intelligence (AI). The survey asked 839 IT decision-makers in US government, education, healthcare, and nonprofit organizations about how their organizations envision incorporating generative AI into their unique missions.

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Warning: Upgrade your personal operating model

McKinsey Public & Social Sector Insights

Effective leaders continually adapt their priorities, roles, time, and energy practices to stay ahead of new realities. Here’s why you need to do the same.

More Trending

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5 Ways Cloud Readiness Assessments Can Help Agencies

FedTech Magazine

Agencies preparing for a cloud migration would do well to run a cloud readiness assessment to set both their modernization strategy and security posture. The Department of Health and Human Services uses cloud assessment tools to ensure system configurations are appropriate and to identify weak security controls in need of remediation, Tamara Lilly, HHS’s assistant inspector general for cybersecurity, told Federal News Network.

Security 114
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Why are You Doing Diversity Work for a Government Agency?

Careers in Government

Government agencies play a vital role in planning, supporting and advancing growth and stability in our communities. The post Why are You Doing Diversity Work for a Government Agency? appeared first on Careers in Government.

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How State and Local Residents Benefit from Cloud Contact Centers

State Tech Magazine

After Hurricane Helene struck North Carolina, 1.5 million people were without power. State CIO Jim Weaver told StateTech at NASCIO 2024 that as many as 17 public safety answering points were damaged or inaccessible. Normally, this would hinder access to emergency services for the communities served by those PSAPs. But North Carolina’s cloud-based, next-generation 911 service enabled calls to overflow into other contact centers, ensuring people had access to emergency services when and where they

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Implementing a unified search platform for educational content on Amazon OpenSearch Service

AWS Public Sector Blog

This post discusses how Amazon Web Services (AWS) can help you set up a unified search platform for educational content using Amazon OpenSearch Service. Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. With digital learning becoming increasingly popular, managing a vast amount of educational data can be challenging.

Education 105
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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Global Economics Intelligence executive summary, October 2024

McKinsey Public & Social Sector Insights

Third-quarter GDP reports reveal a mixed global economy. China faces an economic slowdown; the United States sees growth; and the eurozone is stable. The IMF forecasts a slow but stable global trajectory into 2025.

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When they search for new staffers, cities and counties should cast a wide net and recruit globally

American City & Country

State and local governments employed 20.5 million as of October 2024, according to the U.S. Bureau of Labor Statistics (BLS). Among those workers, there was an increase in the number who quit (about 22,000) in September, the BLS reported. Job openings in September 2024 in state and local governments in the U.S. totaled 703,000, says the BLS. So, if local governments need to hire qualified workers to replace those leaving, where can they turn to when recruiting?

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Document AI Saves Agencies Time and Money

FedTech Magazine

The federal government relies on forms and other documents. Many important forms sit on the web, while others sit in storage boxes. The wealth of information available to government agencies is often locked in these forms due to a lack of manpower to process and analyze them for correlations and relationships. Unlocking this data requires significant work due to the requirements for data entry, validation, and proper routing and categorization of the information.

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Realizing AI's Full Potential where Workforce, Security, & Collaboration Matter

Google Public Sector

AI is rapidly reshaping the public sector, ushering in a new era of intelligent and AI-powered service delivery and mission impact. Chief AI Officers (CAIOs) and other agency leaders play a critical role as AI becomes more pervasive. At Google, we've long believed that AI is a foundational and transformational technology, with the potential to benefit people and society.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Physical Security, Hardening and Access Control at the Network’s Edge

State Tech Magazine

Cities and counties have started deploying servers and data centers at the network’s edge in support of everything from water infrastructure to real-time traffic controls, power grid management and more. By moving compute instances close to data sources, they’re able to deliver real-time analytics and other key capabilities. But those edge servers and edge data centers are vulnerable.

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Empowering the public sector with secure, governed generative AI experimentation

AWS Public Sector Blog

Across industries, generative artificial intelligence (AI) adoption is revolutionizing the way we work, from enabling new capabilities to streamlining inefficient processes and improving service delivery. Successful adoption of generative AI, especially within the public sector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents.

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How the best CEOs build lasting stakeholder relationships

McKinsey Public & Social Sector Insights

By developing a compelling, proprietary narrative and a sustainable communications road map, leaders can foster deeper dialogues and more meaningful connections with a wide range of stakeholders.

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A trusted technology partner can help cities and counties achieve their digital vision

American City & Country

If a local government wants to re-do its IT setup, its leaders should collaborate with knowledgeable teammates, says Matt Sprague , industry strategy director, local government at Trimble , a U.S.-based software and hardware firm that provides services and a variety of technologies. “If a city or county is starting from scratch on their vision or plan for digital transformation , then we recommend identifying a trusted partner who can help guide the development of the vision.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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NHS England Endorses Framespan, the Framework Platform

Open Access Government - Technology News

Greg Jackson, Sales Manager at Framespan, discusses the recent endorsement of Framespan by NHS England and its role in supporting the commercial strategy of the NHS and wider public sector NHS England has endorsed Framespan, a platform developed alongside NHSE’s core values, allowing commercial best practice and governance using cutting edge technology that enables collaboration.

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FEDRAMP High Development in the Cloud: Code with Cloud Workstations

Google Public Sector

In the demanding world of federal software development, teams are constantly challenged to deliver innovative solutions while upholding the highest security standards. The complexity of scaling teams, managing infrastructure, and ensuring consistent development environments can quickly become overwhelming. In a recent webinar featuring Forrester, Devin Dickerson, Principal Analyst at Forrester, discussed the results of a commissioned TEI study on the impact of Google Cloud Workstations on the so

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A Decade of Improvement at the Dept. of Veterans Affairs

GovLoop

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so, it also created a path for other agencies to improve the experiences of their own customers.

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Singapore’s NHG Cares App uses AWS to support a healthier population

AWS Public Sector Blog

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore and is recognized for delivering high-value patient care. Its clinical services are provided through an integrated system of polyclinics, acute care tertiary hospitals, community hospitals, national specialty centers, and community-based care centers. As the regional health manager for 1.5 million residents in central and north Singapore, NHG collaborates with private general practices, public and community health,

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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A proactive approach to navigating geopolitics is essential to thrive

McKinsey Public & Social Sector Insights

Business leaders must go beyond mitigating geopolitical risks to seizing the opportunities presented by the new world order. Here’s how.

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How to increase climate resilience in urban areas

American City & Country

In the face of climate change, cities around the world are experiencing unprecedented weather patterns that have profound impacts on urban life. City planners and policymakers must leverage weather data to design resilient urban environments capable of withstanding these changes. One of the most pressing issues is the increasing focus on heat, driven by alarming trends in annual weather data by city.

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Can FEMA and Flood Insurance Keep Up with the Rising Tide of Risks?

GAO (US Government Accountability Office)

A busy and destructive hurricane season will soon come to a close. But months and even years may pass before homeowners across the Southeast are able to fully rebuild and recover from this year’s major flood damage—including that caused by Hurricane.

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Securing AI: Advancing the national security mission

Google Public Sector

Artificial intelligence is not just a technological advancement; it's a national security priority. In this new era, AI is both a powerful technology that can bolster any organization’s cybersecurity capabilities and also a critical part of the technology infrastructure that we need to defend and protect. Google recently commissioned IDC to conduct a study that surveyed 161 federal CAIOs, government AI leaders and other decision makers to understand how agency leaders are leading in this new AI

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe

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Are Agencies Using Their Tech Innovation Budgets Meaningfully?

FedTech Magazine

Many defense and civilian agencies still struggle to answer questions about where their assets live, if they’re in the correct environment and if they’re secure. Some of the most aggressive innovation happening at the federal level is centered on digital asset tracking and management, far beyond the supply chain environments you might expect to see in production facilities, warehouses and distribution centers.

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Chesapeake, WV Deployed Bulk Pickup Module With GovPilot

GovPilot

Chesapeake, WV expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Harnessing AI to reshape consumer experiences in healthcare

McKinsey Public & Social Sector Insights

AI-powered solutions can unlock insights from previously inaccessible data and enable consumer engagement and personalization at an unprecedented scale, in turn lifting healthcare business outcomes.

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Harnessing data for safer communities

American City & Country

When ranking the most significant developments of the digital age, the evolution of data storage does not garner many glamour points. Yet few innovations have had such a profound impact on the ability to develop new technologies and perform tasks previously unimaginable. The ability to gather, store and analyze almost unlimited amounts of data has transformed almost every aspect of society, including law enforcement.

Laws 104
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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.