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Agencies must prepare for potential breaches with a cyber resilience plan to leverage robust data backup and recovery strategies, which enable speedy restoration of systems and data. These strategies reduce the impact of breaches when they include immutable snapshots that allow agencies to restore clean versions of their systems, minimize disruption and ensure continued mission effectiveness.
SHOW NOTES It’s almost hiring season and to save future you some time, so Kelie and Shauna have staff on their mind. In this episode, our hosts share the ways they like to show appreciation to their staff and also share how it builds their staff culture. Kelie and Shauna also share how they implement […] The post Episode 38: Little Ways to Appreciate Your Staff While Also Building Staff Culture appeared first on Summer Camp Programming.
When Hurricane Helene took out power and cellular communication across western North Carolina, first responders were able to stay connected using the state’s VIPER system, a radio infrastructure that leverages Motorola’s ASTRO P25 radio systems. “That was a widespread power outage and cellphone network failure, and we kept the network operable,” says Katja Millard, vice president of critical communications at Motorola.
A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.
Amazon Web Services (AWS) , in partnership with Market Connections , is excited to announce the results of a recent study on how public sector leaders are approaching the adoption of generative artificial intelligence (AI). The survey asked 839 IT decision-makers in US government, education, healthcare, and nonprofit organizations about how their organizations envision incorporating generative AI into their unique missions.
by Rosario Queirolo, Lorena Repetto, Joaquín Alonso, Eliana Álvarez, Belén Sotto and Mafalda Pardal Based on a qualitative design, our article recently published in Policy & Politics analyses the intended and unintended effects of the regulation of cannabis in Uruguay over… Continue reading →
In the past, cities and counties were not a prime target for ransomware attacks, says Rahul Mahna , a partner who leads the Outsourced IT Services team at Eisner Advisory Group LLC. The company is a licensed independent CPA firm providing tax and business consulting services to their clients, which includes governments. Mahna has more than 20 years of experience in cybersecurity and information technology.
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In the past, cities and counties were not a prime target for ransomware attacks, says Rahul Mahna , a partner who leads the Outsourced IT Services team at Eisner Advisory Group LLC. The company is a licensed independent CPA firm providing tax and business consulting services to their clients, which includes governments. Mahna has more than 20 years of experience in cybersecurity and information technology.
Agencies preparing for a cloud migration would do well to run a cloud readiness assessment to set both their modernization strategy and security posture. The Department of Health and Human Services uses cloud assessment tools to ensure system configurations are appropriate and to identify weak security controls in need of remediation, Tamara Lilly, HHS’s assistant inspector general for cybersecurity, told Federal News Network.
Artificial intelligence is not just a technological advancement; it's a national security priority. In this new era, AI is both a powerful technology that can bolster any organization’s cybersecurity capabilities and also a critical part of the technology infrastructure that we need to defend and protect. Google recently commissioned IDC to conduct a study that surveyed 161 federal CAIOs, government AI leaders and other decision makers to understand how agency leaders are leading in this new AI
After Hurricane Helene struck North Carolina, 1.5 million people were without power. State CIO Jim Weaver told StateTech at NASCIO 2024 that as many as 17 public safety answering points were damaged or inaccessible. Normally, this would hinder access to emergency services for the communities served by those PSAPs. But North Carolina’s cloud-based, next-generation 911 service enabled calls to overflow into other contact centers, ensuring people had access to emergency services when and where they
This post discusses how Amazon Web Services (AWS) can help you set up a unified search platform for educational content using Amazon OpenSearch Service. Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. With digital learning becoming increasingly popular, managing a vast amount of educational data can be challenging.
Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.
by Eva Sørensen & Mark E. Warren Contemporary liberal democracies suffer from a legitimacy crisis. The visible signs are rising levels of political polarisation and growing distrust in politicians and democratic political institutions.
State and local governments employed 20.5 million as of October 2024, according to the U.S. Bureau of Labor Statistics (BLS). Among those workers, there was an increase in the number who quit (about 22,000) in September, the BLS reported. Job openings in September 2024 in state and local governments in the U.S. totaled 703,000, says the BLS. So, if local governments need to hire qualified workers to replace those leaving, where can they turn to when recruiting?
Yesterday, Americans voted for members of the 119th Congress and a new president. Representatives and senators will be sworn in on Friday, January 3. As they take office, our nation faces many significant challenges—including those that threaten.
In the demanding world of federal software development, teams are constantly challenged to deliver innovative solutions while upholding the highest security standards. The complexity of scaling teams, managing infrastructure, and ensuring consistent development environments can quickly become overwhelming. In a recent webinar featuring Forrester, Devin Dickerson, Principal Analyst at Forrester, discussed the results of a commissioned TEI study on the impact of Google Cloud Workstations on the so
Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.
Cities and counties have started deploying servers and data centers at the network’s edge in support of everything from water infrastructure to real-time traffic controls, power grid management and more. By moving compute instances close to data sources, they’re able to deliver real-time analytics and other key capabilities. But those edge servers and edge data centers are vulnerable.
Across industries, generative artificial intelligence (AI) adoption is revolutionizing the way we work, from enabling new capabilities to streamlining inefficient processes and improving service delivery. Successful adoption of generative AI, especially within the public sector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents.
The federal government relies on forms and other documents. Many important forms sit on the web, while others sit in storage boxes. The wealth of information available to government agencies is often locked in these forms due to a lack of manpower to process and analyze them for correlations and relationships. Unlocking this data requires significant work due to the requirements for data entry, validation, and proper routing and categorization of the information.
Government agencies play a vital role in planning, supporting and advancing growth and stability in our communities. The post Why are You Doing Diversity Work for a Government Agency? appeared first on Careers in Government.
Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.
Technology is rapidly evolving—raising questions for policymakers about how to promote innovations while also protecting Americans from harm. Perhaps no example is as striking as the debate over Artificial Intelligence (AI). But AI isn’t the only.
AI is rapidly reshaping the public sector, ushering in a new era of intelligent and AI-powered service delivery and mission impact. Chief AI Officers (CAIOs) and other agency leaders play a critical role as AI becomes more pervasive. At Google, we've long believed that AI is a foundational and transformational technology, with the potential to benefit people and society.
Elevating the citizen experience is a key goal for state and local agencies as they face pressure to modernize digital services for constituents and improve working conditions for employees. Often, the contact center acts as the front line, where citizens and government employees interact directly. Agencies all over the country are catching on to this.
The Taylor Geospatial Institute (TGI) and Amazon Web Services (AWS) are joining forces to accelerate geospatial data breakthroughs powered by generative artificial intelligence (AI). Through the Generative AI for Geospatial Challenge , they aim to inspire and nurture groundbreaking solutions coming from the convergence of geospatial data, cloud computing, and AI models.
PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.
If a local government wants to re-do its IT setup, its leaders should collaborate with knowledgeable teammates, says Matt Sprague , industry strategy director, local government at Trimble , a U.S.-based software and hardware firm that provides services and a variety of technologies. “If a city or county is starting from scratch on their vision or plan for digital transformation , then we recommend identifying a trusted partner who can help guide the development of the vision.
Greg Jackson, Sales Manager at Framespan, discusses the recent endorsement of Framespan by NHS England and its role in supporting the commercial strategy of the NHS and wider public sector NHS England has endorsed Framespan, a platform developed alongside NHSE’s core values, allowing commercial best practice and governance using cutting edge technology that enables collaboration.
A busy and destructive hurricane season will soon come to a close. But months and even years may pass before homeowners across the Southeast are able to fully rebuild and recover from this year’s major flood damage—including that caused by Hurricane.
Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so, it also created a path for other agencies to improve the experiences of their own customers.
The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services. Top insights: 97% of business owners say digital access to government services is essential. Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens. Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.
Machine learning and deep learning, which are subsets of artificial intelligence, have been used for intrusion detection as far back as the early 2000s. Even then, it was clear that AI could improve mean time to detection. Anything that can operate at machine speed can spot something of interest in torrents of data faster than a person can. While it’s fair to say that AI is not new to cybersecurity, it’s also true that we can now do more with AI to improve cybersecurity than ever before.
Climate change is a global issue, but its localized impacts can vary significantly across different regions. While some areas are experiencing extreme drought, others are witnessing devastating flash floods. These extreme events, and water quantity and quality issues more broadly, are pressing concerns in the Europe, Middle East, and Africa (EMEA) region, further aggravated by the uncertain impacts of climate change.
In the face of climate change, cities around the world are experiencing unprecedented weather patterns that have profound impacts on urban life. City planners and policymakers must leverage weather data to design resilient urban environments capable of withstanding these changes. One of the most pressing issues is the increasing focus on heat, driven by alarming trends in annual weather data by city.
Many defense and civilian agencies still struggle to answer questions about where their assets live, if they’re in the correct environment and if they’re secure. Some of the most aggressive innovation happening at the federal level is centered on digital asset tracking and management, far beyond the supply chain environments you might expect to see in production facilities, warehouses and distribution centers.
Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.
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