October, 2024

article thumbnail

Attracting and Retaining Talent in City Government:  Become a Great Place to Work

NLC (National League of Cities)

Author: Bob Lavigna, Sr. Fellow – Public Sector, Ultimate Kronos Group “We all feel the pain.” That is how one local government HR leader described the challenge of attracting and retaining talent in today’s intensely competitive labor market. City government employees today have different expectations about where, how, and why they want to work.

article thumbnail

Digital public infrastructure is high priority for governments worldwide

AWS Public Sector Blog

Digital public infrastructure (DPI) describes the foundational digital capabilities nations provide to facilitate efficient and secure interactions within society, such as proving identity, paying for goods and services, proving an entitlement, or sharing data. DPI is a country’s digital backbone, rapidly enabling modern and responsive government, increasing inclusion and economic participation, and stimulating innovation across all sectors.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Go, teams: When teams get healthier, the whole organization benefits

McKinsey Public & Social Sector Insights

Creating effective teams depends on multiple factors, including high levels of trust and communication, and understanding team context. A new approach helps elevate performance and create value.

article thumbnail

4 Lessons to Guide Cities in Wastewater Monitoring Efforts

NLC (National League of Cities)

Throughout 2024, the National League of Cities (NLC) organized workshops in Dallas County, TX, Laredo, TX, and Wayne County, MI, to help communities strengthen their capacity for wastewater monitoring. These workshops brought together stakeholders from local municipalities, utilities, laboratories, academia, public safety, elected officials and public health agencies.

article thumbnail

How Gilbert, AZ Prepares for the Future While Protecting What Makes It Great

A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

article thumbnail

Public Utilities Benefit from the Industrial Internet of Things But Must Secure It

State Tech Magazine

In January, a cyberattack against water utilities in small Texas towns caused water to overflow in the city of Hale Center. “There were 37,000 attempts in four days to log in to our firewall,” Mike Cypert, city manager of Hale Center, told the Associated Press. The city defeated the attack by disconnecting the water system’s operational technology (OT) from the internet.

article thumbnail

PFAS—“Forever Chemicals”—May Be the Biggest Water Problem Since Lead

GAO (US Government Accountability Office)

PFAS are all around us—in household products we use each day and some of the food we eat and the water we drink. In fact, their prevalence is so widespread that most Americans have traces of PFAS in their blood. Frequently referred to as “forever.

333
333

More Trending

article thumbnail

Elevating internal customer support at Thorn with AWS: A generative AI use case

AWS Public Sector Blog

Delivering top-notch internal customer support is crucial for nonprofit organizations. Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. To meet these demands, many nonprofits, including Thorn , are turning to innovative technology solutions.

Nonprofit 316
article thumbnail

How Public Safety Leaders Can Make Their DEI Efforts More Effective

Careers in Government

In recent years, public safety organizations have increasingly recognized the need to embrace DEIA to serve their communities. The post How Public Safety Leaders Can Make Their DEI Efforts More Effective appeared first on Careers in Government.

article thumbnail

Why Land Banks Matter

Center for Community Progress

For neighborhoods burdened by systemic disinvestment; vacant, abandoned, and deteriorated properties often become symbols of neglect. They pose social, economic, health, and environmental hazards to communities and residents. Addressing these properties requires intervention at multiple points and systems—and one powerful tool many communities use to address vacancy and promote equitable development is the land bank.

Housing 98
article thumbnail

5 Ways to Strengthen Water Infrastructure Security

State Tech Magazine

In early October, the largest utility in the U.S. was hit by a devastating cyberattack. The provider had to postpone all billing operations in the wake of unauthorized system access, and more than 14 million people were unable to pay for water during the weeklong billing shutdown. Communities in Kansas, Pennsylvania and Texas also experienced disruptions to water systems after cyberattacks within the past year.

Security 293
article thumbnail

Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

article thumbnail

Federal jobs in Hawaii and Alaska—Sounds like a dream. So why are they so hard to fill?

GAO (US Government Accountability Office)

You might think job hunters would be clamoring for an opportunity to work from a winter wonderland like Alaska or island paradises like Hawaii and the U.S. territories in the Caribbean Sea and Pacific Ocean. But the federal government has struggled.

article thumbnail

Strategies for Improving Inclusivity for Individuals with Disabilities in the Workplace

Homeroom

By: Robert D. Morissette, Special Assistant, Office of the Deputy Secretary October is National Disability Employment Awareness Month. More than 70 million Americans report having a disability. Even though people with disabilities are part of every community, a 2023 Bureau of Labor Statistics report showed only 22.5% of people who identify with having at least Continue Reading The post Strategies for Improving Inclusivity for Individuals with Disabilities in the Workplace appeared first on ED.go

115
115
article thumbnail

AWS and USAID accelerate Armenia’s cloud journey and digital resilience

AWS Public Sector Blog

During her visit to Armenia on July 10, 2024, Samantha Power, the United States Agency for International Development (USAID) Administrator, announced $5 million in funding for a new public-private collaboration between USAID, the Government of Armenia, and Amazon Web Services (AWS). The collaboration will be delivered through USAID’s Enterprises for Development, Growth, and Empowerment (EDGE) Fund , launched to leverage the private sector’s competitive edge to solve global challenges.

article thumbnail

Remote Work Risks: How Government Employees Can Stay Secure

Careers in Government

Creating a secure work environment is crucial for government employees who handle sensitive information remotely. The post Remote Work Risks: How Government Employees Can Stay Secure appeared first on Careers in Government.

article thumbnail

Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

article thumbnail

The influence of conflict on agenda setting in the US Congress

Policy & Politics Journal blog

by Jonathan Lewallen Attention in the policy process—among individuals, among institutions and organisations, and within political systems—is a scarce resource. Paying attention to one or even a few issues means other issues go unaddressed.

152
152
article thumbnail

3 Steps to Overcoming IAM Challenges

State Tech Magazine

As state and local government agencies modernize IT infrastructure to support hybrid work environments and cutting-edge citizen services, they also find themselves having to secure access to a mix of modern and legacy systems. Enter identity and access management. Government agencies aren’t new to IAM, but they are running into new challenges as they attempt to verify identities and authenticate access to increasingly hybrid IT environments.

article thumbnail

As Online Shopping Increases, So Do Concerns About Delivery and Warehouse Workers' Safety

GAO (US Government Accountability Office)

Next-day delivery. Overnight shipping. Online sales in the U.S. have nearly doubled in the last few years. So has the number of employees supporting the warehouses that pack items and the delivery services that drop packages at your door. While.

270
270
article thumbnail

An Abolitionist Approach to Debt

Next City

What if human dignity became our north star for policymaking around household debt? A new book explores the possibility.

258
258
article thumbnail

7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

article thumbnail

Battling the food security crisis with Agents for Amazon Bedrock

AWS Public Sector Blog

The 2024 version of the United Nations (UN) annual report The State of Food Security and Nutrition in the World found that about 29.6 percent of the global population, or about 2.4 billion people, were moderately or severely food insecure in 2022, meaning they did not have adequate access to food. Food security can be caused by a number of factors, including poverty, inflationary factors, violent conflict, and the effects of climate change.

Security 277
article thumbnail

The Best Way to Prepare for an AI-Fueled Cyberattack? Practice

FedTech Magazine

When more than 50 IT leaders gathered at Microsoft’s office in Reston, Va., to discuss a series of cybersecurity threats in June, the meeting came against a backdrop of rising concerns about attacks generated with the aid of artificial intelligence. The officials weren’t strangers. Many of them had met on an ad hoc basis in recent years, including Saturday mornings, following actual cyberattacks that worried government leaders.

article thumbnail

The future of flying: FAA’s final air taxi rule could have cities looking more like ‘The Jetsons’

American City & Country

Changes are coming to city and county airspace that could turn a science-fiction dream into a reality. For the first time since the helicopter was introduced in the 1940s, a new civilian aircraft category has been approved by the Federal Aviation Administration, and it has the potential to make air taxis à la “The Jetsons” more commonplace in the U.S.

article thumbnail

Maintaining Cybersecurity by Promoting Cyber Resiliency

State Tech Magazine

Critical infrastructure, crucial to our everyday lives, could fall victim to malicious activity from hackers. In February, the U.S. Cybersecurity and Infrastructure Security Agency reported that international adversaries were discovered on U.S. critical infrastructure networks, where they had remained undetected for up to five years. The 2024 IBM X-Force Threat Intelligence Index paints a similar picture.

Security 176
article thumbnail

ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

article thumbnail

China’s Foreign Investments Significantly Outpace the United States. What does that mean?

GAO (US Government Accountability Office)

China is the world's largest investor in other countries—providing funding to build infrastructure like roads and railways, energy supplies, telecommunications, and more. Through these efforts China has expanded its influence globally, posing.

244
244
article thumbnail

The Decades-Long Fight to Protect Kettleman City

Next City

A massive landfill has been polluting California’s Central Valley for decades. With little government support, Latino residents are fighting an uphill battle to stop a permit renewal.

article thumbnail

Building a secure and low-code bioinformatics workbench on AWS HealthOmics

AWS Public Sector Blog

The completion of the Human Genome Project by an international group of researchers in 2003 marked a pivotal milestone in biology, ushering in the post-genomic era. Thanks to technological advances, obtaining an individual’s genetic profile can now be achieved in a week and at a fraction of the original project’s cost. This ability to rapidly and affordably sequence genomes has given rise to a new age of multi-omics , where researchers unravel the molecular complexities underlying human health a

Security 232
article thumbnail

DoDIIS 2024: Hybrid Cloud Gives the IC and DOD Mission Flexibility

FedTech Magazine

Intelligence and defense agencies find they’re falling into a hybrid infrastructure model as they identify different compute solutions for the different missions they each have. For instance, the National Security Agency uses a mix of Commercial Cloud Enterprise (C2E) solutions, its own instances of a top-secret cloud, Hardware as a Service and on-premises offerings.

Security 112
article thumbnail

2025 Business Owner Survey: Guide for Cities, Counties, and State Agencies

The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services. Top insights: 97% of business owners say digital access to government services is essential. Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens. Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.

article thumbnail

Servant Purpose Fosters Clarity, Growth, and Service

Careers in Government

Good Comes First companies employ and promote leaders who are fully capable of embracing the servant purpose—and their people. The post Servant Purpose Fosters Clarity, Growth, and Service appeared first on Careers in Government.

article thumbnail

Cyber Resilience: What Is It, and How Do Organizations Achieve It?

State Tech Magazine

Even as government agencies adopt zero-trust architectures and become more adept at detecting and preventing cybersecurity threats, attackers are still finding ways to get through defenses.According to the 2024 IBM X-Force Threat Intelligence Index, the use of valid credentials became the top initial access vector last year, accounting for 30% of the observed incidents that X-Force responded to in 2023.

article thumbnail

'Why do I feel like somebody’s watching me?' Workplace Surveillance Can Impact More Than Just Productivity

GAO (US Government Accountability Office)

Do you ever get that eerie feeling like someone’s watching you at work? In today’s digital world, employers are increasingly using digital surveillance tools to monitor workers. While many employers say that digital surveillance has benefits like.

237
237
article thumbnail

Analysing policy actors’ preferences for different modes of governing in local government 

Policy & Politics Journal blog

by Bram Verschuere Many (local) governments worldwide experiment with citizen participation in policy decision-making. Engaging citizens is assumed to be an answer to the real or perceived crisis of representative democracy.

article thumbnail

Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.