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Author: Bob Lavigna, Sr. Fellow – Public Sector, Ultimate Kronos Group “We all feel the pain.” That is how one local government HR leader described the challenge of attracting and retaining talent in today’s intensely competitive labor market. City government employees today have different expectations about where, how, and why they want to work.
Digital public infrastructure (DPI) describes the foundational digital capabilities nations provide to facilitate efficient and secure interactions within society, such as proving identity, paying for goods and services, proving an entitlement, or sharing data. DPI is a country’s digital backbone, rapidly enabling modern and responsive government, increasing inclusion and economic participation, and stimulating innovation across all sectors.
Creating effective teams depends on multiple factors, including high levels of trust and communication, and understanding team context. A new approach helps elevate performance and create value.
Throughout 2024, the National League of Cities (NLC) organized workshops in Dallas County, TX, Laredo, TX, and Wayne County, MI, to help communities strengthen their capacity for wastewater monitoring. These workshops brought together stakeholders from local municipalities, utilities, laboratories, academia, public safety, elected officials and public health agencies.
A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.
In January, a cyberattack against water utilities in small Texas towns caused water to overflow in the city of Hale Center. “There were 37,000 attempts in four days to log in to our firewall,” Mike Cypert, city manager of Hale Center, told the Associated Press. The city defeated the attack by disconnecting the water system’s operational technology (OT) from the internet.
PFAS are all around us—in household products we use each day and some of the food we eat and the water we drink. In fact, their prevalence is so widespread that most Americans have traces of PFAS in their blood. Frequently referred to as “forever.
by Annemieke van den Dool & Tianlei Qiu, Duke Kunshan University Why do policymakers address some societal issues but not others? For decades, public policy researchers have tried to answer this question by using the so-called multiple streams framework (MSF).
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by Annemieke van den Dool & Tianlei Qiu, Duke Kunshan University Why do policymakers address some societal issues but not others? For decades, public policy researchers have tried to answer this question by using the so-called multiple streams framework (MSF).
Delivering top-notch internal customer support is crucial for nonprofit organizations. Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. To meet these demands, many nonprofits, including Thorn , are turning to innovative technology solutions.
In recent years, public safety organizations have increasingly recognized the need to embrace DEIA to serve their communities. The post How Public Safety Leaders Can Make Their DEI Efforts More Effective appeared first on Careers in Government.
For neighborhoods burdened by systemic disinvestment; vacant, abandoned, and deteriorated properties often become symbols of neglect. They pose social, economic, health, and environmental hazards to communities and residents. Addressing these properties requires intervention at multiple points and systems—and one powerful tool many communities use to address vacancy and promote equitable development is the land bank.
In early October, the largest utility in the U.S. was hit by a devastating cyberattack. The provider had to postpone all billing operations in the wake of unauthorized system access, and more than 14 million people were unable to pay for water during the weeklong billing shutdown. Communities in Kansas, Pennsylvania and Texas also experienced disruptions to water systems after cyberattacks within the past year.
Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.
You might think job hunters would be clamoring for an opportunity to work from a winter wonderland like Alaska or island paradises like Hawaii and the U.S. territories in the Caribbean Sea and Pacific Ocean. But the federal government has struggled.
By: Robert D. Morissette, Special Assistant, Office of the Deputy Secretary October is National Disability Employment Awareness Month. More than 70 million Americans report having a disability. Even though people with disabilities are part of every community, a 2023 Bureau of Labor Statistics report showed only 22.5% of people who identify with having at least Continue Reading The post Strategies for Improving Inclusivity for Individuals with Disabilities in the Workplace appeared first on ED.go
During her visit to Armenia on July 10, 2024, Samantha Power, the United States Agency for International Development (USAID) Administrator, announced $5 million in funding for a new public-private collaboration between USAID, the Government of Armenia, and Amazon Web Services (AWS). The collaboration will be delivered through USAID’s Enterprises for Development, Growth, and Empowerment (EDGE) Fund , launched to leverage the private sector’s competitive edge to solve global challenges.
Creating a secure work environment is crucial for government employees who handle sensitive information remotely. The post Remote Work Risks: How Government Employees Can Stay Secure appeared first on Careers in Government.
Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.
by Jonathan Lewallen Attention in the policy process—among individuals, among institutions and organisations, and within political systems—is a scarce resource. Paying attention to one or even a few issues means other issues go unaddressed.
As state and local government agencies modernize IT infrastructure to support hybrid work environments and cutting-edge citizen services, they also find themselves having to secure access to a mix of modern and legacy systems. Enter identity and access management. Government agencies aren’t new to IAM, but they are running into new challenges as they attempt to verify identities and authenticate access to increasingly hybrid IT environments.
Next-day delivery. Overnight shipping. Online sales in the U.S. have nearly doubled in the last few years. So has the number of employees supporting the warehouses that pack items and the delivery services that drop packages at your door. While.
Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.
The 2024 version of the United Nations (UN) annual report The State of Food Security and Nutrition in the World found that about 29.6 percent of the global population, or about 2.4 billion people, were moderately or severely food insecure in 2022, meaning they did not have adequate access to food. Food security can be caused by a number of factors, including poverty, inflationary factors, violent conflict, and the effects of climate change.
When more than 50 IT leaders gathered at Microsoft’s office in Reston, Va., to discuss a series of cybersecurity threats in June, the meeting came against a backdrop of rising concerns about attacks generated with the aid of artificial intelligence. The officials weren’t strangers. Many of them had met on an ad hoc basis in recent years, including Saturday mornings, following actual cyberattacks that worried government leaders.
Changes are coming to city and county airspace that could turn a science-fiction dream into a reality. For the first time since the helicopter was introduced in the 1940s, a new civilian aircraft category has been approved by the Federal Aviation Administration, and it has the potential to make air taxis à la “The Jetsons” more commonplace in the U.S.
Critical infrastructure, crucial to our everyday lives, could fall victim to malicious activity from hackers. In February, the U.S. Cybersecurity and Infrastructure Security Agency reported that international adversaries were discovered on U.S. critical infrastructure networks, where they had remained undetected for up to five years. The 2024 IBM X-Force Threat Intelligence Index paints a similar picture.
PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.
China is the world's largest investor in other countries—providing funding to build infrastructure like roads and railways, energy supplies, telecommunications, and more. Through these efforts China has expanded its influence globally, posing.
A massive landfill has been polluting California’s Central Valley for decades. With little government support, Latino residents are fighting an uphill battle to stop a permit renewal.
The completion of the Human Genome Project by an international group of researchers in 2003 marked a pivotal milestone in biology, ushering in the post-genomic era. Thanks to technological advances, obtaining an individual’s genetic profile can now be achieved in a week and at a fraction of the original project’s cost. This ability to rapidly and affordably sequence genomes has given rise to a new age of multi-omics , where researchers unravel the molecular complexities underlying human health a
Intelligence and defense agencies find they’re falling into a hybrid infrastructure model as they identify different compute solutions for the different missions they each have. For instance, the National Security Agency uses a mix of Commercial Cloud Enterprise (C2E) solutions, its own instances of a top-secret cloud, Hardware as a Service and on-premises offerings.
The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services. Top insights: 97% of business owners say digital access to government services is essential. Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens. Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.
Good Comes First companies employ and promote leaders who are fully capable of embracing the servant purpose—and their people. The post Servant Purpose Fosters Clarity, Growth, and Service appeared first on Careers in Government.
Even as government agencies adopt zero-trust architectures and become more adept at detecting and preventing cybersecurity threats, attackers are still finding ways to get through defenses.According to the 2024 IBM X-Force Threat Intelligence Index, the use of valid credentials became the top initial access vector last year, accounting for 30% of the observed incidents that X-Force responded to in 2023.
Do you ever get that eerie feeling like someone’s watching you at work? In today’s digital world, employers are increasingly using digital surveillance tools to monitor workers. While many employers say that digital surveillance has benefits like.
by Bram Verschuere Many (local) governments worldwide experiment with citizen participation in policy decision-making. Engaging citizens is assumed to be an answer to the real or perceived crisis of representative democracy.
Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.
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