August, 2024

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Improving the State of Federal AI

FedTech Magazine

Money is starting to flow to help agencies implement President Biden’s October 2023 executive order on artificial intelligence. In May, the U.S. General Services Administration’s Technology Modernization Fund Board awarded $18.2 million to help the State Department deploy generative AI that helps employees derive insights and make data-driven decisions quickly.

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Does Political Decentralization Improve Urban Governance? Balancing Efficacy and Representation in Rajasthan’s Small Towns

The City Fix

“Hum faltu hai [in English, “We are useless”] …I don’t even know what the budget of the council is. Nobody tells me about the procurement process [or] the number of tenders that have gone public…I don’t have enough knowledge about.

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A Breath of Fresh Air in San Diego Port Communities’ Long Fight Against Industrial Pollution

Next City

San Diego’s Port has doubled its commitment to offset the impacts of industrial pollution in neighboring Barrio Logan and National City. Is it enough?

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Social Housing Isn’t Just a Vienna Thing. It’s Core to New York’s Past – and Could Be Its Future.

Next City

The policy wonk who helped pen the state housing authority bill says it's time to revive New York’s history of social housing.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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6 Elements to Make Streets #SaferByDesign

The City Fix

India’s vibrant streets, a reflection of its dynamic culture, are unfortunately also the setting of a grim reality. Every year, approximately 150,000 people die on Indian roads, which translates to an average of 47 accidents and 18 deaths every hour. In.

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The energy transition: Where are we, really?

McKinsey Public & Social Sector Insights

Scaling up deployment of decarbonization technologies is crucial to achieve net zero, but there is a reality gap—the lack of firm EU and US project commitments could slow momentum.

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Department Convenes States to Elevate Support for Educators

Homeroom

By: Roberto J. Rodríguez, Assistant Secretary for the Office of Planning, Evaluation and Policy Development Through the Raise the Bar: Lead the World initiative, the U.S. Department of Education is working in partnership with states and school districts to eliminate educator shortages in our nation’s schools. Thanks to the leadership of state and local education Continue Reading The post Department Convenes States to Elevate Support for Educators appeared first on ED.gov Blog.

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Ease Into Internet Self-Care Day

GovLoop

What is Internet Self-Care Day ? It’s a day, celebrated on August 21, when we think about our online behavior and make proactive changes, to improve our well-being. That might run contrary to how we usually use the internet, because many of our automatic daily habits may not be supportive of mental wellness. For instance, it is well-documented that social media can exacerbate mental health problems.

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New Jersey’s Legislature Stalled Reparations Inquiry For Years. Local Advocates Picked Up the Slack.

Next City

In 2025, a committee of advocates will propose how New Jersey can implement reparations for Black people. Here is what we know so far.

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How the NSA Ensures Technology Remains Accessible and Usable for All Employees

FedTech Magazine

There is strength in diversity; that’s one of the messages delivered in the 2023 National Intelligence Strategy, which provides strategic guidance to the U.S. intelligence community. Among the major goals listed in the document are recruiting, developing and retaining a talented and diverse workforce across the entirety of the IC. The guidance aligns with efforts already taking place at the National Security Agency, which recently touted its unprecedented hiring efforts in 2023.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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Reimagining insurance with a comprehensive approach to gen AI

McKinsey Public & Social Sector Insights

Insurance companies are at an inflection point with their generative AI use cases. Three McKinsey partners discuss the value of combining generative AI with other technologies.

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Using Amazon Timestream and Amazon Location Service to detect transportation route deviations and anomalies

AWS Public Sector Blog

Transit authorities have to maintain the location and schedule of large numbers of vehicle fleets on a daily basis. Most commonly, GPS coordinates are used to track vehicle location and transportation route. GPS coordinates often have anomalies that can contaminate location reporting. Additionally, if a vehicle takes a detour, it will offset public transportation schedules.

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Summer & Learning Programs: A Mayor and Superintendent Collaboration in Madison, WI

NLC (National League of Cities)

By Madison Mayor Satya Rhodes-Conway and Madison Metropolitan School District (MMSD) Superintendent Dr. Joe Gothard “Which one of you is the Mayor and who is the Superintendent?” asked Aubrey, a curious 9-year-old, as the guests walked into her classroom at the Bayview Foundation. It was quickly sorted out who was who.

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Fighting Fire with Fire—The Forest Service Plans to Increase Use of Prescribed Fires

GAO (US Government Accountability Office)

The U.S. is in the midst of an active wildfire season. Wildfires are generally becoming more common and intense. To address this growing threat, the U.S. Forest Service plans to increase its use of “prescribed fires.” By deliberately burning specific.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Modular Construction Is on the Rise. Can It Build High-Quality Affordable Housing?

Next City

The Minneapolis Public Housing Authority built dozens of affordable units through modular construction. Is this a sign of things to come?

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Chief AI Officers Ready Agencies for What’s Next

FedTech Magazine

Generative AI, chatbots, large language models and machine learning have taken the world by storm. The federal government is no exception. As chief artificial intelligence officers take the helm to advance the many AI/ML initiatives now taking shape in every agency, new ideas and innovation — which only two or three years ago wouldn’t have seemed possible — are more welcome than ever.

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Global Economics Intelligence executive summary, July 2024

McKinsey Public & Social Sector Insights

The economy remains resilient, but data signals a deceleration; China followed earlier moves by the Central Bank of Brazil, and the European Central Bank by easing monetary policy, cutting rates twice in a month.

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Q&A: New Orleans CIO Kimberly LaGrue Discusses Cyber Resilience

State Tech Magazine

Kimberly LaGrue is CIO of New Orleans and president of the Cities Today Institute North America Cities Leadership Forum on Digitalization. She began her IT career with New Orleans in telecommunications. Mayor Mitch Landrieu appointed her as acting CIO in 2017, and Mayor LaToya Cantrell made her appointment to CIO permanent in 2018. Shortly before Christmas in 2019, New Orleans suffered a significant ransomware attack, and LaGrue led the city’s recovery and subsequent IT modernization efforts.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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European Union’s new AI law: What programmers need to know

Open Access Government - Technology News

On August 1st, the European Union’s landmark legislation, the AI Act, came into effect , ushering in a new era of regulation aimed at governing artificial intelligence (AI) technologies across its member states This legislation, spanning 144 pages, marks a significant step in addressing the potential risks posed by AI while fostering innovation in the region.

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Promoting Community Civility to Reduce Local Political Violence

NLC (National League of Cities)

Local leaders play key roles in supporting American democracy. As their roles are public facing, local elected officials and municipal employees act as residents’ primary connection to their government. This public responsibility can lead to heightened interest in their work, creating opportunities for both support and disagreement.

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A Pioneering Program Paying NYC’s Low-Income Youth to Learn to Swim

Next City

The NYCHA Swim Corps program brings swimming lessons to youth in New York's public housing developments. It’s harder than it sounds.

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TechNet Augusta 2024: The Army Faces 3 Big Challenges, and Better Asset Management Helps

FedTech Magazine

The Army needs to improve its IT asset management to complement its security operations and create a more robust environment for the modern warfighter, according to CDW Government technology experts. While the Army uses ServiceNow for asset management of its hardware and software, there are ways it can get more value out of the platform, such as providing the SecOps module to all its components, says Paul “Doc” Burnham, IT asset management portfolio manager for CDW.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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The key to accelerating AI development? Pragmatism plus imagination

McKinsey Public & Social Sector Insights

Leaders are treating generative AI as less of a curiosity and more an integral part of business. McKinsey research sheds light on who is using AI, how they’re using it, and the challenges that remain.

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For Tomorrow’s IT to Succeed, Invest in Today’s Services

State Tech Magazine

State and local governments are often pressured to make full use of allocated funds within specific time lines. For IT decision-makers, this pressure can manifest as capital expenditures (CAPEX) to acquire technology with long-term lifecycles. Obsolescence is the obvious risk here. Investments in technology can become outdated, forcing state and local agencies to spend more in the next budget cycle.

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AN OPEN LETTER TO ELECTED OFFICIALS

Barrett & Greene

Good day, Last week we were talking to an inquisitive person who is rising in the local public sector world. The conversation turned to performance management (one of our favorite topics) and the question was posed to us: “What do you think are the biggest impediments to more widespread use of that discipline? A few answers quickly sprang to our minds, including limited resources and difficulties hiring staff with the necessary skills.

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Médica Panamericana revolutionizes medical exam prep with AWS generative AI

AWS Public Sector Blog

This post is part of a series that discusses how generative artificial intelligence (AI) is being used in education. The series includes stories from Amazon Web Services (AWS) customers that are using generative AI to create more personalized and engaging learning experiences. Read the first post in the series: Harnessing the power of generative AI in the classroom and beyond.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Inside Detroit’s War on Abandoned Cars

Next City

Detroit has targeted 8,000 abandoned vehicles as part of a major a blight crackdown. Not all residents know the rules.

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EPA Leads Government’s Shift to Softphones

FedTech Magazine

It’s been more than two years since workers returned to their offices at the Washington, D.C., headquarters of the Environmental Protection Agency following the COVID-19 pandemic. But something’s different about office life now: The desk phones for the EPA’s roughly 20,000 employees sit largely unused. “The phones barely ring,” says Tiffany McNeill, director of the agency’s office of IT operations.

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Healthy organizations keep winning, but the rules are changing fast

McKinsey Public & Social Sector Insights

Driving higher organizational health and performance means focusing on new practices: empowering employees to make decisions, using technology to create value, and updating leadership styles.

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7 Best Practices for Public Sector Contact Centers

State Tech Magazine

Public sector call centers play a key role in connecting citizens with essential services. Yet, many face challenges such as outdated technology, high call volumes and limited resources. Modernizing call centers is not just about upgrading technology. It’s also about transforming the entire service experience to meet the growing demands of the public, reduce operational costs and deliver faster, more reliable support.

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.