July, 2023

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4 Tips for State and Local Government Leaders to Get Started on Threads

zencity

Social media has significantly changed the communication landscape, bringing government leaders closer to the people they serve and building trust between them. For over a decade, Facebook, Twitter, Instagram, and, in some cases, Linkedin have been mainstays for direct connectivity between community members, government officials, and agencies. Almost overnight, Threads , the new social network competitor to Twitter launched by Meta and Instagram, has reached a critical mass of users.

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Reimagining Public Space through Creative and Equitable Placemaking

NLC (National League of Cities)

Public space is an important part of how residents connect with their community, a lesson many American cities learned during the coronavirus pandemic as streets and sidewalks became outdoor dining spaces and municipal buildings became testing and vaccination sites. However, design of and access to public space has not been equitable across the country.

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Overcoming Impostor Syndrome in Leadership

Careers in Government

Impostor Syndrome is more prevalent than one might think, affecting around 70% of people at some point in their lives. The post Overcoming Impostor Syndrome in Leadership appeared first on Careers in Government.

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Accessibility Lawsuits Are Bringing Slow But Steady Wins For Disabled City Residents

Next City

Lawsuits over inaccessible sidewalks, transit, libraries and other public infrastructure are costing cities millions. But for disabled people of color, they may be the only route to equity.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Disaster Zone Podcast: Washington State Emergency Management

Disaster Zone blog

Learn about the hazards and the organization charged with all aspects of emergency management.

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Ready for prime time? The state of live commerce

McKinsey Public & Social Sector Insights

The innovative social-commerce format continues to grow, but its potential could be unlocked by tailored approaches responding to differences in consumer characteristics and needs.

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13 Benefits of Digital Transformation for Local Government 2023 | GovPilot

GovPilot

In an era characterized by rapid modernization, increased constituent expectations, shrinking budgets, and unpredictable outside disruptions, local governments’ reliance on arcane paper-based processes drains its scarce resources and limits its ability to fully serve constituents.

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What Does a Green City Look Like? Equitable, Connected and Nature-Positive.

The City Fix

There is no question that for the world to successfully slow and mitigate the effects of climate change, cities will need to transform. Currently, urban areas consume 78% of the world’s energy supply and produce over 60% of global greenhouse gas emissions. By.

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The El Paso Activists That Kept A Historic Chicano Landmark From Demolition

Next City

Community leaders, organizations and activists came together to save the Lincoln Park building years ago. Today, they're still working to preserve its heritage and potential.

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Cybersecurity Threat Predictions for Summer 2023

Disaster Zone blog

Cyber attack forecast for this summer.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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How top performers outpace peers in sales productivity

McKinsey Public & Social Sector Insights

The macroeconomic environment is putting sales budgets and bottom lines under pressure. “Doing more with less” isn’t just a mantra, it’s a decree.

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How the Federal Government Is Using Artificial Intelligence So Far

FedTech Magazine

Agencies should leverage foundational artificial intelligence models being crowdsourced by top universities and large tech companies so that they’re not starting from scratch as they embrace the technology. Open source paved the way for crowdsourced AI development, which means, aside from bespoke use cases, agencies simply need to determine whether they can use and scale the best models on the market.

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Federal Response to Escalating Wildfires 

NLC (National League of Cities)

In recent years, destructive wildfires have become increasingly common and more severe, putting strain on community resources and the environment. In the United States, approximately 8 million acres of land (about twice the area of Connecticut) burn per year, which is double the average of the 1990s.

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What You Need to Know About the NIH Data Management Plan

Grant Training Center

The NIH closely scrutinizes the Data Management Plan (DMP) as a fundamental part of the grant application, for it demonstrates how data will be handled and generated during the research project. A well-crafted DMP reveals that the researcher has considered the full life cycle of the research data and is committed to sharing valuable resources with the scientific community, which enhances the impact and reproducibility of the research.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Filling The Accessible Housing Gap For Disabled People Of Color

Next City

New developments are prioritizing affordable, accessible housing for a population that’s uniquely vulnerable to housing discrimination.

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Mental Health Resources for Emergency Managers

Disaster Zone blog

How much of a problem do we have? Solutions?

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What is digital-twin technology?

McKinsey Public & Social Sector Insights

A digital twin is a digital representation of a physical object, person, or process, contextualized in a digital version of its environment. Digital twins can help an organization simulate real situations and their outcomes, ultimately allowing it to make better decisions.

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Q+A: New York Chief Cyber Officer Colin Ahern Tackles Whole-of-State Security

State Tech Magazine

In June 2022, New York Gov. Kathy Hochul appointed Colin Ahern as the first chief cyber officer for the state. Previously, the governor established the state’s first Joint Security Operations Center and based it in Brooklyn. As chief cyber officer, Ahern manages cybersecurity threat assessment, mitigation and response for the state and across the interagency government enterprise.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Creative Placemaking in Braddock, Pennsylvania

Center for Community Progress

It’s frustrating to look at your neighborhood and know that something is missing. Unfortunately, this disappointment is all too familiar in communities that have watched major industries leave, their populations shrink, and homes and storefronts become and stay abandoned. But far from throwing in the towel, intrepid artists and resident leaders are finding ways to fill the gaps in their communities.

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Why Agencies Need Backup as a Service for Data Protection

FedTech Magazine

In 2023, the admonition to back up your data might seem as obvious as being told to lock your door or fasten your seatbelt. But a recent Veeam study found an astonishing 34 percent of IT leaders felt their cloud-hosted files were “durable” and didn't need to be backed up. While the cloud is well designed and resilient, it’s a fact that cloud providers usually shift the burden of data backups to customers that use their services.

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At Long Last, North Minneapolis’ Black Residents May Soon Have A Credit Union Of Their Own

Next City

The travails of Arise Community Credit Union, set to be Minnesota’s first Black led-credit union, raise the question: How hard should it be for communities to have their own financial institutions?

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Increasing Considerations for Equity and Diversity

Disaster Zone blog

If you have not started this journey, begin soon.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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How payers could unlock value by improving transitions of care

McKinsey Public & Social Sector Insights

Using a three-step approach, payers could seek to reduce hospital readmissions, potentially improving patient experience and care outcomes and cutting costs for stakeholders.

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Public Transit Agencies Analyze Ridership Data to Better Serve Customers

State Tech Magazine

The Metropolitan Atlanta Rapid Transit Authority wants to augment its bus routes in the Georgia city, including on-demand options, if feasible. To make any determinations, the agency must parse lots of data from varied sources, including ridership requests and usage metrics across the transportation system. “The idea behind this project is for us to really understand how on-demand transit can work,” says Anthony Thomas, MARTA’s program manager for customer experience innovation.

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AI system successfully identifies social norm violations

Open Access Government - Technology News

A groundbreaking AI system developed by researchers at Ben-Gurion University of the Negev has demonstrated its ability to identify violations of social norms The system uses GPT-3, zero-shot text classification, and automatic rule discovery to categorise social emotions into ten main types. It accurately evaluates written situations as positive or negative based on these categories.

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Highlights from the State of the Cities Report 2023 by NLC

zencity

On July 21st, the National League of Cities released its 10th State of the Cities report. This year we at Zencity partnered with NLC by contributing sentiment and satisfaction data for their analysis. Not surprisingly, infrastructure ranked as the number 1 priority for mayors nationwide. What is surprising, though, is the low ranking of broadband and public transit within the infrastructure category.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Addressing Chronic Absenteeism: An Interview with Attendance Works

NLC (National League of Cities)

In today’s post-pandemic world, a silent crisis is plaguing communities across the country – an alarming number of students are missing school. It is estimated that over 16 million students are considered chronically absent, more than twice the pre-pandemic rate.

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Disaster Zone Podcast: ‘Enhancing Grid Readiness with Battery Storage’

Disaster Zone blog

Is energy storage in your future?

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Building new businesses: How insurers can leap ahead

McKinsey Public & Social Sector Insights

New insurance business ideas can have an outsize impact on enterprise value, but many insurers struggle to build and scale them. A new approach can help improve their success rate.

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City Governments Turn to Single Sign-On Applications to Authenticate Employees

State Tech Magazine

Police officers and firefighters, engineers and construction workers, paralegals, program managers, electricians and bookkeepers: It takes a village to run a large city, and Boston is no exception. According to the latest figures, in fact, Boston employs close to 22,000 people. To ensure that each of those workers can access the applications and digital resources they need to do their jobs, the city employs Gretchen Grozier, director of identity and access management for the Boston Department of

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.