Fri.Nov 08, 2024

article thumbnail

A Decade of Improvement at the Dept. of Veterans Affairs

GovLoop

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so, it also created a path for other agencies to improve the experiences of their own customers.

article thumbnail

Nonprofit Funding in 2025: Preparing for Shifts Under a New Federal Administration

Grants4Good

As we approach 2025 and the anticipated changes that a new federal administration will bring, nonprofit leaders, grant writers, and fundraisers must be proactive to safeguard and sustain their funding sources. While we cannot predict exactly what will happen, we do know that preparation is critical. In the face of such uncertainty, it is more important now, than ever, to be as strategic and organized as possible.

article thumbnail

Harnessing cloud solutions to tackle water challenges

AWS Public Sector Blog

Climate change is a global issue, but its localized impacts can vary significantly across different regions. While some areas are experiencing extreme drought, others are witnessing devastating flash floods. These extreme events, and water quantity and quality issues more broadly, are pressing concerns in the Europe, Middle East, and Africa (EMEA) region, further aggravated by the uncertain impacts of climate change.

article thumbnail

The Role of Strong CIOs in Modern Government w/ John Thomas Flynn & Lloyd Levine (Technology vs. Government Ep. 2)

Policy Chats

In this episode, John Thomas Flynn, Former CIO for the States of California and Massachusetts talks with the UC Riverside School of Public Policy about government's current challenges regarding technology implementation and utilization. This is the second episode in our 11-part series, Technology vs. Government, featuring former California State Assemblymember Lloyd Levine.

article thumbnail

Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

article thumbnail

The key components of CISA’s Malcolm on Amazon EKS

AWS Public Sector Blog

Understanding your network traffic is key to improving your security posture. Network traffic analysis tools are one way to dive into network findings and events. Malcolm is a powerful, open source network traffic analysis tool suite created by the Cybersecurity and Infrastructure Security Agency (CISA) to aid public and private sector customers in improving their network security monitoring and incident response.

article thumbnail

Cities, Cultural Heritage and the Culture of Responding to Floods

Disaster Planning and Emergency Management

Print 0 46 false false false EN-GB X-NONE AR-SA In the autumn of 1972 I visited a town called Puerto Lumbreras, located in the Province of Murcia in southeastern Spain. It had just been affected by a major flash flood, the effect of a gota fria meteorological phenomenon of the kind that so devastated Valencia in October 2024. The Rambla de Nogalte stream, which runs through the centre of town, was a mass of churned-up mud.

More Trending

article thumbnail

Cities Prepare for Air Taxis and Drones with NLC’s New Aviation Forum

NLC (National League of Cities)

The National League of Cities (NLC) has launched a national Aviation Advisory Forum on Air Mobility and Drone Integration to bring together cities, towns and villages as drones and air taxis expand operations in the U.S.

article thumbnail

Cybersecurity: A Menu of State Priorities

GovLoop

No state or local entity should assume that it’s too small or innocuous to undergo a cyberattack. Hackers will breach every government network eventually, and agencies that are underfunded and overconfident in their cyber defenses make successful attacks all-too-easy. To manage and recover from a cyber event, organizations need updated, coherent strategies — not faded handbooks pulled off a shelf.

article thumbnail

Making AI trustworthy: UK’s AI assurance market expected to grow

Open Access Government - Technology News

The UK’s market for AI assurance is set to experience significant growth, with projections indicating a six-fold increase by 2035, potentially creating more than £6.5 billion in value This rise in demand comes after AI played a key role in the government’s plans to transform public services and boost economic productivity. Making AI trustworthy Ensuring public trust in AI technologies, ensuring they are fair, and transparent, and safeguarding privacy is at the forefront of this growth.

article thumbnail

Grammar Kerfuffles Active Voice vs. Passive Voice in Grant Writing

DH Leonard Consulting & Grant Writing Services

Welcome to “Grammar Kerfuffles,” a blog series from DH Leonard Consulting that you will see here on the semi-regular. We will explore fun grammar insights that elevate the power of the written word in grant writing. If you like “fun” and “grammar” being next to each other in the previous sentence, this blog series is for you. If you do not (yet), hang out here with us for a bit.

article thumbnail

Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

article thumbnail

Supreme Court 2024-25 Term Preview: Important Cases for Local Governments

NLC (National League of Cities)

The 2024-25 United States Supreme Court Term officially kicked off on Monday, October 7. Several significant cases that could impact local governments and their interests are before the court this term.

article thumbnail

Clark Township, NJ Deployed Street Use Permit Module and More With GovPilot

GovPilot

Clark Township, NJ expands their partnership with the government management software provider to streamline operations and government services in the municipality.

article thumbnail

Call for Book Chapter Proposals for Item Not Found: Accounting for Loss in Libraries, Archives and Other Heritage and Memory Organizations

A Library Writer's Blog

Call for Book Chapter Proposals for Item Not Found: Accounting for Loss in Libraries, Archives and Other Heritage and Memory Organizations Editors: Anna Chen, Rebecca Fenning Marschall, Molly McGuire, Nina Schneider, and Emily D. Spunaugle Loss is inevitable in heritage preservation, and a nuanced understanding of the fundamental role of loss is essential to collections preservation, permanence, and sustainability.

article thumbnail

Sustainability and Environmental Resilience in Parks — Episode 163

Open Space Radio: Parks and Recreation Trends

Sustainability and Environmental Resilience in Parks — Episode 163 On today’s episode of Open Space Radio, I’m excited to share our collab episode with GovLove Podcast, which we recorded live back in October at the 2024 NRPA Annual Conference. This was our first live episode recording — with an audience. So, besides the obvious nerves that came along with that, it was such a fun, enriching conversation and it definitely won’t be our last!

article thumbnail

Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

article thumbnail

‘Building a technology-friendly environment’: Detroit to accept cryptocurrency payments in 2025

American City & Country

Detroit announced it is on track to become the largest city in the U.S. to accept cryptocurrency as a form of payment for taxes and other fees. The city said it is using a secure platform managed by PayPal for the new crypto payment option, which city residents will be able to begin using by the middle of 2025, according to a Nov. 7 press release. Cryptocurrency is a digital currency that is cryptographically sent from one blockchain network user to another, according to the National Institute o