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AI is fueling high demand for compute power, spurring companies to invest billions of dollars in infrastructure. But with future demand uncertain, investors will need to make calculated decisions.
Authored by Bob Lavigna, Senior Fellow Public Sector, UKG May 4-10 is Public Service Recognition Week. Since 1985, the first full week in May is the annual celebration of the contributions of public servants in federal, state, local and tribal government.
As of 2020, 80 percent of the United States population was defined as living in urban communities by the United States Census Bureau. Under this definition, the town of Blowing Rock, North Carolina is considered urban, despite a population of only 1,412.
Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.
Changing demographics are triggering labor shortages. The solution may lie in automation that augments workers and makes them more productive, as well as reskilling and supportive government policies.
Healthy organizations with sound company cultures outperform unhealthier ones. Leaders in Southeast Asia have the opportunity to boost organizational health in some practices to increase performance.
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Public Administration Today brings together the best content for professionals in the public administration field from the widest variety of thought leaders.
Healthy organizations with sound company cultures outperform unhealthier ones. Leaders in Southeast Asia have the opportunity to boost organizational health in some practices to increase performance.
Nonprofits are a special sector. With missions that include supporting education, fighting poverty, protecting the natural world, and promoting peace, these organizations are dedicated to making the world a better placeoften with very limited resources. Thats where technology can be a game-changer. Over the past decade, nonprofits around the globe have turned to Amazon Web Services (AWS) technologiesincluding cloud and generative AI innovationsto streamline operations, create efficiencies, and a
I need to submit documents to support my application, but I cant take time off work to visit an office. A common scenario highlights a critical challenge facing state agencies today: how to make government services more accessible while reducing administrative burden. Citizens commonly need to submit documents to a state or local agency, but they cant take time off to visit an office in person.
Turkish Employers Association of Metal Industries partnered with McKinsey to establish MEXT, a tech center that equips manufacturers with digital transformation tools and strategies.
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In just over a year, the Monty 2.0 311 chatbot has handled more than 25,000 conversations with residents in Montgomery County, Md., said Mike Zanfardino, a change management specialist for the county. Those conversations represent a notable increase of 25% year over year from the original iteration of the Monty artificial intelligence chatbot, Zanfardino added in remarks at the PTI AI and Cyber Summit in Washington, D.C.
Amazon Web Services (AWS) is excited to announce that it is bringing its Skills to Jobs Tech Alliance Program to Thailand to develop emerging technology and cloud skill talent in support of Thailands digital transformation goals. AWS has trained more than 50,000 individuals in Thailand with cloud skills since 2017. The Future of Jobs report , produced by World Economic Forum in 2025, shows that skill gaps in the labour market are the primary barrier to business transformation, cited by 63% of su
Photo courtesy Cincinnati and Hamilton County Public Library Two weeks ago, I led a library marketing workshop with a group of Tennessee library staff. Most of them are doing promotions all by themselves for their whole library system including one staff member who also happens to be the librarys director! (When does she sleep?) A section of the workshop was dedicated to metrics: What should we measure, and what are good numbers to shoot for?
On May 15, 2025, the world celebrates Global Accessibility Awareness Day. Providing access for everyone to engage in the digital world is critical. Knowing there is still a divide, an innovative approach and modern use of technology can help bridge the divide for the 1.3 billion people (16% of the global population) who currently live with disabilities or impairments.
Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.
Many agencies are realizing that their legacy identity-based security solutions are beginning to age out. It shouldn’t be a surprise. Identity solutions have played an essential role in cybersecurity for more than 20 years, with an evolving set of tools and tactics for identity and access management, privilege access management, governance and more.
The Department of Energy is spearheading an artificial intelligence initiative that aims to ramp up the technologys use across government. Frontiers in Artificial Intelligence for Science, Security and Technology will rely on DOEs 17 National Laboratories to build potentially the most powerful integrated scientific AI systems in the world.
Over the last few months, weve written extensively about Artificial Intelligence. Mostly weve been focusing on the usual issues; its benefits, hidden bias and the potential impact on the workforce.But in a recent conversation with someone who is attuned to all things environmental, we realized that weve been leaving out a very important issue thats surfaced over the last couple of years.But its escaped our attention nearly entirely.
One of the most discussed topics in housing finance policy in recent months has been whether and when the second Trump administration (Trump II) might end the 16-year conservatorships of Fannie Mae and Freddie Mac (F&F), the two large government-sponsored enterprises (GSEs). This four-part series examines what it will take to actually implement that exit, a process known informally as “reform-recap-release.” [1] Part 1 of this four-part series gave the necessary background, intro
A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.
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