Thu.Mar 13, 2025

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What Is Agentic AI, and How Can Agencies Use It to Enhance Citizen Services?

State Tech Magazine

While artificial intelligence will dominate this years state and local government technology landscape, theres one iteration of AI that agencies will want to pay close attention to. Agentic AI AI systems that act autonomously to access and synthesize relevant information is poised to positively impact government agencies ability to deliver quality citizen services efficiently.

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The U.S. General Fund—Balancing America’s Checkbook

GAO (US Government Accountability Office)

When you take money out or put money into your bank account, your account balance adjusts accordingly. For the federal government, the U.S. General Fund performs a similar functiontracking cash activity for all federal entities. Balancing Americas.

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Navigating Budget Challenges With Strategic Optimization

FedTech Magazine

Agencies should embrace technologies that rely on modern, flexible data management systems to more efficiently and cost-effectively fulfill their missions while under increased budgetary pressure from the controversial, new Department of Government Efficiency (DOGE). Automation reduces manual tasks, streamlines workflows and enhances overall productivity; cloud technologies are scalable, flexible solutions that lower IT infrastructure costs while improving operational agility; and advanced analy

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How banks can boost productivity through simplification at scale

McKinsey Public & Social Sector Insights

Productivity in the banking sector has stalled. Here are the tools and techniques to achieve lasting change.

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2025 Business Owner Survey: Guide for Cities, Counties, and State Agencies

The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services. Top insights: 97% of business owners say digital access to government services is essential. Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens. Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.

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Building a Healthier Senegal

First State Insights

Talla Ciss and Dr. Saloum Ciss, co-founders of the Foundation for a Healthier Senegal (FOHSEN), speak with Troy Mix, Associate Director of the University of Delaware's Institute for Public Administration (IPA), about their efforts to enhance maternal and child health outcomes in rural Senegal through local health initiatives and fundraising. This interview covers their motives for founding FOHSEN, the challenges theyve faced as a father-son team, and their hopes for the future of FOHSEN and impr

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From pilot to profit: Scaling gen AI in aftermarket and field services

McKinsey Public & Social Sector Insights

Generative AI (gen AI) is transforming aftermarket and field services, offering new ways to boost efficiency and enhance customer experience. Heres how to make it pay.

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Ingredients for the future: Bringing the biotech revolution to food

McKinsey Public & Social Sector Insights

Fermented ingredients could alter the food landscape faster than once thought. However, new business models are needed for the $100 billion to $150 billion opportunity in fermented novel proteins.

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Public servants twice over: Veterans in the federal workforce

Partnership for Public Service

As the current administration reshapes the federal workforce as we know it, one population stands to be uniquely impacted: military veterans. For example, reduced staffing and any resulting slowdowns in service delivery at the Department of Veterans Affairs would impact veterans ability to access the health care, benefits , and resources they need. Americans also may not be aware that the federal workforce is disproportionately composed of veterans, exposing the veteran community to significant

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Remanufacturing 101: Reviving parts, reclaiming value

McKinsey Public & Social Sector Insights

The remanufacturing market unlocks opportunity across sectors for higher margins, affordability, and supply chain resilience.

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3D Printing Buildings

Eric Holdeman's Disaster Zone Podcast

As we look to the future of making for a more disaster resilient future, there are new building technologies that are ready for prime time. One of those is the use of 3D technology for the construction of all types of buildings and other structures. In this podcast we learn from one leader in 3D construction, Ziyou X u, Founder of RIC Technology. 3D printing using concrete uses less labor and is very flexible in how the materials can be used.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Gen AI is here—but where are its users?

McKinsey Public & Social Sector Insights

Many companies are integrating gen AI into workflows, but too few have reached enterprise-wide adoption. Hear more about how they can change this trend.

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Salt Lake City TRAX light rail is kind of both "monocentric" and "polycentric"

Rebuilding Place in Urban Space

In Cities in Full , Steve Belmont argues for center city centralization and in his discussion about transit, he contrasts the SF MUNI system, which is completely within the city, but complemented by the subway-commuter rail BART, which serves the Greater Bay Area, and the WMATA Metrorail system in Greater DC. What I figured out that he didn't is that the Metrorail system functions as two different system, a polycentric commuter rail system reaching out as far as 32 miles into the suburbs (Metro

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3D Printing Buildings_mixdown

Eric Holdeman's Disaster Zone Podcast

As we look to the future of making for a more disaster resilient future, there are new building technologies that are ready for prime time. One of those is the use of 3D technology for the construction of all types of buildings and other structures. In this podcast we learn from one leader in 3D construction, Ziyou X u, Founder of RIC Technology. 3D printing using concrete uses less labor and is very flexible in how the materials can be used.

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Ann Arbor as intensification "best practice"

Rebuilding Place in Urban Space

I've written about this before. There's no question that it changes the character of the community. When I went to school there, granted slightly more than 40 years ago, except for the tall building on the right most corner (the facade is reskinned, back in the day it was definitely urban renewal concrete style), I don't think any building was more than two stories tall on this stretch of South University.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Should FedRAMP Be Re-Envisioned in the Age of AI?

FedTech Magazine

The Federal Risk and Authorization Management Program (FedRAMP) needs to be re-envisioned in the age of artificial intelligence, according to industry technology experts. Speaking during a Leadership Connect webinar on Thursday, Vedic Professional Services CEO Tushar Rathod said security authorizations are no longer one-time things but are now step-by-step assessments at multiple levels that require continuous remediation.

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Is ‘anonymisation’ enough to share NHS patient data safely?

Open Access Government - Technology News

The UK government’s AI action plan uses public sector data, including anonymised NHS patient data and information, to drive innovation while addressing crucial data security and privacy concerns High-quality data in large amounts is essential for training algorithms, and the success of AI depends on the strength of datasets. This is a foundational truth recognized by every programmer and acknowledged by the Government.

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Federal government cuts target civil society

Rebuilding Place in Urban Space

While the other day I wrote about the alleged "Nonprofit industrial complex" (" The "nonprofit industrial complex," city government and service delivery "), at the same time, nonprofit organizations are a key element of American civil society , as President George H.W. Bush said, "1,000 points of light." Many nonprofits are top down, with few opportunities for volunteers, while volunteers and efforts focused on delivering outputs helping communities are the mission of many others.