McKinsey Public & Social Sector Insights
OCTOBER 30, 2024
Daniel Kahneman, the psychologist whose findings helped launch behavioral economics, passed away this March. The encouraging words he shared with me offer good news for organizations.
State Tech Magazine
OCTOBER 30, 2024
In early October, the largest utility in the U.S. was hit by a devastating cyberattack. The provider had to postpone all billing operations in the wake of unauthorized system access, and more than 14 million people were unable to pay for water during the weeklong billing shutdown. Communities in Kansas, Pennsylvania and Texas also experienced disruptions to water systems after cyberattacks within the past year.
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American City & Country
OCTOBER 30, 2024
The undeniable fiscal constraints associated with local governance has challenged contemporary public administrators to achieve more with less. Budgets are stretched thin, and local government managers face increasingly complex service delivery demands from an electorate that loathes the idea of paying higher taxes. Traditionally solely a function of the police, contemporary public administrators are cognizant of the fact that community safety through effective emergency service delivery plays a
McKinsey Public & Social Sector Insights
OCTOBER 30, 2024
Many small enterprises stood in the path of two recent US hurricanes. How many firms and workers were put at risk, and which sectors could feel the greatest impact?
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Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.
Super Library Marketing
OCTOBER 30, 2024
Watch this video now #LibraryMarketing Show, episode 264 Sometimes it can be very difficult to get your library leaders on board with your marketing ideas. I’ve got five tips that I’ve used to persuade senior leaders and supervisors, and I’m going to share them with you in this episode of The Library Marketing Show. Plus we’ll give kudos to a library that received press coverage for a new outreach initiative at their local airport!
McKinsey Public & Social Sector Insights
OCTOBER 30, 2024
Retrieval-augmented generation, or RAG, is a process applied to large language models to make their outputs more relevant for the end user.
Public Administration Today brings together the best content for professionals in the public administration field from the widest variety of thought leaders.
The CIO Council
OCTOBER 30, 2024
Today, the CISO Council and CDO Council released the Federal Zero Trust (ZT) Data Security Guide resource , a first-of-its-kind document and key deliverable of OMB M-22-09, Moving the U.S. Government Towards Zero Trust Cybersecurity Principles. M-22-09 charged the Federal CDO Council and Federal CISO Council to convene a cross-agency working group of data and security experts to develop a data security guide for Federal agencies.
GovLoop
OCTOBER 30, 2024
Alan Shark is an Associate Professor at George Mason University’s Schar School of Policy and Government, an affiliate faculty member at GMU’s Center for the Advancement of Human-Machine Partnership, and Executive Director of the Public Technology Institute. He’s also the author of “ Artificial Intelligence: A Primer for State & Local Government.
NLC (National League of Cities)
OCTOBER 30, 2024
Over the past few years, I’ve had the opportunity to work with some of the smallest communities across the country.
GovLoop
OCTOBER 30, 2024
In 2022, the State Department updated its criteria for evaluating U.S. Foreign Service employees’ performance to reflect data’s growing usefulness — in all aspects of department work. The Core Precepts outline five competencies that selection boards consider when reviewing employees and making decisions about tenure or promotions. As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate
Speaker: Noratek
Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.
McKinsey Public & Social Sector Insights
OCTOBER 30, 2024
After several challenging years, South Africa’s grocery market appears to be turning a corner. What are the implications for grocery players?
Policy & Politics Journal blog
OCTOBER 30, 2024
by Jonathan Lewallen Attention in the policy process—among individuals, among institutions and organisations, and within political systems—is a scarce resource. Paying attention to one or even a few issues means other issues go unaddressed.
GovLoop
OCTOBER 30, 2024
The U.S. Department of Education has plenty of incentive to instill a zero-trust philosophy across its enterprise, even without needing to comply with the White House’s Executive Order on Improving the Nation’s Cybersecurity or the ensuing federal strategy for implementing zero-trust architectures. Because of the nature of the department’s work with students and their families, the agency holds personally identifiable information (PII) and other sensitive data on about 28% of the populatio
Partnership for Public Service
OCTOBER 30, 2024
This time of year brings cooler weather, changing leaves, planning for upcoming holidays— and, for many, the annual performance review process. Good performance management should be happening year-round. But for too many employees and managers, the annual review and goal-setting process—if it happens at all—is the only time they think about performance management.
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Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.
GovLoop
OCTOBER 30, 2024
In 2021, DHS, like many agencies, was putting together a funding request to boost its cybersecurity work after the SolarWinds cyberattack. Hemant Baidwan was leading the effort and reviewing requests from various DHS components when he realized something was missing: the ability to connect funding to outcome. Now the department’s Chief Information Security Officer, Baidwan puts it this way: “OK, we got $5.
McKinsey Public & Social Sector Insights
OCTOBER 30, 2024
Europe’s tech IPO market can make strategic adjustments for growth and sustainability.
NLC (National League of Cities)
OCTOBER 30, 2024
As November 2024 approaches, many local leaders and their municipalities are working to prioritize civil discourse and strong engagement in the democratic process throughout this election cycle. During the November 2020 presidential election, research by the Bridging Divides Initiative found that threats and harassment against local officials spiked.
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