Wed.Oct 30, 2024

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What I learned from Daniel Kahneman

McKinsey Public & Social Sector Insights

Daniel Kahneman, the psychologist whose findings helped launch behavioral economics, passed away this March. The encouraging words he shared with me offer good news for organizations.

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How To Persuade Library Leaders To Take Your Marketing Advice

Super Library Marketing

Watch this video now #LibraryMarketing Show, episode 264 Sometimes it can be very difficult to get your library leaders on board with your marketing ideas. I’ve got five tips that I’ve used to persuade senior leaders and supervisors, and I’m going to share them with you in this episode of The Library Marketing Show. Plus we’ll give kudos to a library that received press coverage for a new outreach initiative at their local airport!

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UK launches AI safety programme to build public trust in Artificial Intelligence

Open Access Government - Technology News

The UK Government has new plans to strengthen the power of Artificial Intelligence, while also ensuring society stays safe and secure A new programme called the AI Safety Institute Systemic Safety Grants Programme will provide researchers with up to £200,000 for each supporting project that investigates the societal risks associated with AI, including deepfakes, misinformation, and cyber-attacks.

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Assessing the impact of Hurricanes Helene and Milton on small businesses

McKinsey Public & Social Sector Insights

Many small enterprises stood in the path of two recent US hurricanes. How many firms and workers were put at risk, and which sectors could feel the greatest impact?

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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Is the public safety department model the future of municipal emergency service?

American City & Country

The undeniable fiscal constraints associated with local governance has challenged contemporary public administrators to achieve more with less. Budgets are stretched thin, and local government managers face increasingly complex service delivery demands from an electorate that loathes the idea of paying higher taxes. Traditionally solely a function of the police, contemporary public administrators are cognizant of the fact that community safety through effective emergency service delivery plays a

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State Department Bets Big on Data-Driven Diplomacy

GovLoop

In 2022, the State Department updated its criteria for evaluating U.S. Foreign Service employees’ performance to reflect data’s growing usefulness — in all aspects of department work. The Core Precepts outline five competencies that selection boards consider when reviewing employees and making decisions about tenure or promotions. As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate

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What is retrieval-augmented generation (RAG)?

McKinsey Public & Social Sector Insights

Retrieval-augmented generation, or RAG, is a process applied to large language models to make their outputs more relevant for the end user.

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5 Ways to Strengthen Water Infrastructure Security

State Tech Magazine

In early October, the largest utility in the U.S. was hit by a devastating cyberattack. The provider had to postpone all billing operations in the wake of unauthorized system access, and more than 14 million people were unable to pay for water during the weeklong billing shutdown. Communities in Kansas, Pennsylvania and Texas also experienced disruptions to water systems after cyberattacks within the past year.

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Turning a corner: The State of Grocery Retail 2024

McKinsey Public & Social Sector Insights

After several challenging years, South Africa’s grocery market appears to be turning a corner. What are the implications for grocery players?

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CISO Council and CDO Council Release Joint Guide on Federal Zero Trust Data Security

The CIO Council

Today, the CISO Council and CDO Council released the Federal Zero Trust (ZT) Data Security Guide resource , a first-of-its-kind document and key deliverable of OMB M-22-09, Moving the U.S. Government Towards Zero Trust Cybersecurity Principles. M-22-09 charged the Federal CDO Council and Federal CISO Council to convene a cross-agency working group of data and security experts to develop a data security guide for Federal agencies.

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

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How One Agency Wove Zero Trust Into Its Culture

GovLoop

The U.S. Department of Education has plenty of incentive to instill a zero-trust philosophy across its enterprise, even without needing to comply with the White House’s Executive Order on Improving the Nation’s Cybersecurity or the ensuing federal strategy for implementing zero-trust architectures. Because of the nature of the department’s work with students and their families, the agency holds personally identifiable information (PII) and other sensitive data on about 28% of the populatio

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Growing Small Towns: Why Local Leaders Should Join NLC’s Small Cities Council

NLC (National League of Cities)

Over the past few years, I’ve had the opportunity to work with some of the smallest communities across the country.

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Augmenting Intelligence in State and Local Government

GovLoop

Alan Shark is an Associate Professor at George Mason University’s Schar School of Policy and Government, an affiliate faculty member at GMU’s Center for the Advancement of Human-Machine Partnership, and Executive Director of the Public Technology Institute. He’s also the author of “ Artificial Intelligence: A Primer for State & Local Government.

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How to evolve federal performance management—and what’s possible right now

Partnership for Public Service

This time of year brings cooler weather, changing leaves, planning for upcoming holidays— and, for many, the annual performance review process. Good performance management should be happening year-round. But for too many employees and managers, the annual review and goal-setting process—if it happens at all—is the only time they think about performance management.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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DHS Brings New Discipline to Cyber Planning

GovLoop

In 2021, DHS, like many agencies, was putting together a funding request to boost its cybersecurity work after the SolarWinds cyberattack. Hemant Baidwan was leading the effort and reviewing requests from various DHS components when he realized something was missing: the ability to connect funding to outcome. Now the department’s Chief Information Security Officer, Baidwan puts it this way: “OK, we got $5.

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Overcoming the European tech IPO challenge

McKinsey Public & Social Sector Insights

Europe’s tech IPO market can make strategic adjustments for growth and sustainability.

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How the Upcoming Election is an Opportunity to Improve Local Civil Discourse

NLC (National League of Cities)

As November 2024 approaches, many local leaders and their municipalities are working to prioritize civil discourse and strong engagement in the democratic process throughout this election cycle. During the November 2020 presidential election, research by the Bridging Divides Initiative found that threats and harassment against local officials spiked.