Tue.Jan 14, 2025

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A fitness agenda for government: Cultivating organizational health in the US public sector

McKinsey Public & Social Sector Insights

Organizational strength depends on sustaining good performance. Our new survey shows that five practices could bolster long-term health.

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Eviction Prevention as Strategy to Reduce Homelessness

NLC (National League of Cities)

Co-authored by Lina Choe, NLC Intern, Housing and Community Development Over 21 million renter households are spending more than 30% of their monthly income on housing costs. In 2023, over fifty percent of Black (56.2%), Hispanic (53.2%) and Native Hawaiian or Pacific Islander (51.7%) households spent more than 30% of their income on housing costs.

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Dependency and depopulation? Confronting the consequences of a new demographic reality

McKinsey Public & Social Sector Insights

Exploring the implications of a new demographic reality brought on by falling fertility and increasing longevity.

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Tech Trends: Federal Agencies Adopt AI Capabilities for Threat Detection

FedTech Magazine

In a previous role as a federal cyber warfare training systems director, CDW Government Federal CTO Peter Dunn used to dissect malicious code and determine how to manipulate and work with it. Thanks to that experience, Dunn sees significant opportunities for federal agencies to deploy artificial intelligence to detect malicious threats and alert operations to respond to them.

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2025 Business Owner Survey: Guide for Cities, Counties, and State Agencies

The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services. Top insights: 97% of business owners say digital access to government services is essential. Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens. Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.

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The ‘value now’ consumer: Making sense of US consumer sentiment and spending

McKinsey Public & Social Sector Insights

US consumers sentiment and their spending patterns have been out of sync. Heres how executives can make sense of the mixed signals.

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City water outages happen too often

Rebuilding Place in Urban Space

I never did write about Jackson, Mississippi 's water crisis a few years, when the water treatment plant failed leaving the city's 150,000 high and dry ( Jackson Water Crisis , NRDC). The city is predominately black and the predominately white State Legislature stepped in in what could be considered racist ways (" The Jackson Water Crisis, the Complexity of Environmental Racism ," NonProfit Quarterly ).

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Sustainable Refueling with the B20 Club

ParkTalk podcast

As a community leader in sustainability, the Naperville Park District adopts various practices that is beneficial to the environment. Join Bailey Arnold of the American Lung Association, as well as Clint Burnell and Lee Meyer from the Naperville Park District discuss biodiesel fuel and the purpose of the B20 Club. As a community leader in sustainability, the Naperville Park District adopts various practices that is beneficial to the environment.

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The McKinsey Crossword: 2024 Year in Review | No. 215

McKinsey Public & Social Sector Insights

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if youre looking for a quick win.

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New year, new reads

Princeton Public Library

The post New year, new reads appeared first on Princeton Public Library.

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Leading through change: Preparing for government transition

McKinsey Public & Social Sector Insights

Our CEO Excellence research offers insights into how public sector leaders can maximize their impact during the transition.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Embracing generative AI to power mission innovation: Insights from AWS US Federal Vice President David Appel

AWS Public Sector Blog

The US Federal Government has endless opportunity to leverage assistive, innovative technologies, including generative artificial intelligence (AI) , to help fulfill their missions. Im curious, like many of you, about the opportunities technology provides federal-wide to help customers solve complex problems (from defense missions to fraud detection to Earth observing data for climate change) and provide a citizen-first experience.

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Tech Trends: Contact Center AI Improves Citizen Experience and Agent Workspace

State Tech Magazine

In the past, we used to sell technology. Now, we sell use cases, says Rocky Grubb, a CDW solution architect team lead for the collaboration practice. Grubb, who manages the CDW presales team for contact centers, explains that a technician cannot start chatting with customers about generative artificial intelligence and expect a successful experience.

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Boosting career readiness in new technologies for diverse learners through the AWS Tech Alliance India

AWS Public Sector Blog

The Amazon Web Services (AWS) Skills to Jobs Tech Alliance (Tech Alliance) is a global coalition that brings together AWS customers, AWS Partners , government bodies, workforce development organizations, and educational institutions to address skills gaps and prepare learners for in-demand tech jobs. Each year, employers look for talent with the most relevant technical skills so they can benefit from the advancements enabled by cloud computing.

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Connecting With Nature in the Classroom

Park Leaders

“They’ve done studies observing children in a park. They issue the more organized places like a like a soccer field or basketball court, but the kids always end up on the edges where the trees or the brush is just messing around.” Childhood adventures in nature often shape a lifetime of curiosity and exploration. Yet, opportunities for unstructured play are disappearing, leaving todays kids with fewer chances to discover the world around them.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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AI in Action: 5 Essential Findings from the 2024 Federal AI Use Case Inventory

The CIO Council

This year, agencies publicly reported more than 1,700 ways they are using Artificial Intelligence (AI) to advance their missions and deliver better experiences to the public. While the full listing of use cases is available here , I want to highlight five key takeaways you need to know: 1. Compared to 2023, Federal agencies have more than doubled their AI use in the last year, citing improvements to operational efficiency and the execution of their missions as key drivers for increased utilizati

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Know you market #2: DC commercial property incentives

Rebuilding Place in Urban Space

In " Know your market " I commented on some pretty obvious disconnects between Utah and the products being hawked by some of the vendors. Similarly, DC announces a tax freeze on downtown commercial space for "retail, grocery, or child care" (" D.C. launches Office to Anything conversion tax incentive, commits millions ," Washington Business Journal ).

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Grammar Kerfuffles: Using “not only…but also” construction

DH Leonard Consulting & Grant Writing Services

Grammar Kerfuffles: Third Installment ( View the other installments here ) As I edit drafts of our grant narratives, I enjoy seeing effective use of the not onlybut also construction from time to time. Not onlybut also connotes a dual outcome, emphasizing another level of benefits (or impact or needs, etc.) that surprise the reader beyond what they anticipated.

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Bollards as a security measure in DC

Rebuilding Place in Urban Space

I can't believe in the Eastern Market entry (" Eastern Market DC's 150th anniversary last weekend | And my unrealized master plan for the market ") I forgot to mention a key security element as part of the transportation element. Retractable bollards at key entry points to the pedestrianized area. I did list it in the comments once I remembered. When I ran a farmers market in the Brookland neighborhood of DC, we narrowly missed having an incident by an older man who basically said he was above t

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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A Crisis Athletes Interview

Eric Holdeman's Disaster Zone Podcast

This is a different type of Disaster Zone Podcast. The host, Eric Holdeman becomes the interviewee and Kim Guevara, is the interviewer. Kim has been researching different aspects of what it means to be an emergency manager. In her words, a crisis athlete. This is not about push-ups, but rather what does it take to be successful in becoming prepared for disasters, responding to them and then the disaster recovery.

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Should transit on inauguration day be free (Reprint)

Rebuilding Place in Urban Space

I wish I could score one of these special MetroCards. This is likely one of the only times Trump's picture will feature in this blog. Trying not to think about the coming presidency of Donald Trump, but this Washington Post article, " D.C. prepares for more than 200,000 inauguration visitors and protesters ," and others (" WMATA Inauguration service information ," WMATA) reminded me.