Fri.Sep 06, 2024

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Going all in: Why employee ‘will’ can make or break transformations

McKinsey Public & Social Sector Insights

Tapping the organization’s collective energy to implement change is crucial for transformation success. A three-step process creates the momentum to meet the challenges ahead.

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For government fleet managers, the shift to EVs takes planning, training and funding

American City & Country

Because of the urgent need for decarbonization and reducing climate change, local government fleet managers are facing several major trends. One of these is the shift from internal combustion engines to electric vehicles (EVs), says Sam Pournazeri , senior director of Clean Transportation & Energy at ICF , a global consulting and technology services company with approximately 9,000 employees that helps organizations, including public- and private-sector clients, solve their complex challenge

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How to Prepare for CMMC 2.0: the Newest DOD Cybersecurity Standard

FedTech Magazine

An agency’s cybersecurity is only as airtight as that of its closest industry partners. That’s the thinking behind a lengthy compliance standard the Department of Defense introduced four years ago to ensure that data and meaningful information weren’t slipping into the hands of adversaries. Now, the Pentagon is preparing its second version of the document known as the Cybersecurity Maturity Model Certification 2.0, or CMMC 2.0, which differs from the original in many ways.

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Lessons from China’s Growing Adoption of Zero-Emission Trucks

The City Fix

Getting more zero-emission trucks on the road is an important transportation shift that is needed to reduce air pollution, protect public health and curb climate-harming emissions. But transforming the entire trucking industry is a challenging feat that will require the.

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A Guide For City Managers & CAOs to Achieve Operational Excellence

This guide addresses the unique operational challenges faced by smaller municipalities, such as limited resources, budget constraints, and diverse community needs. By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery. The guide covers identifying operational challenges, choosing the right software, and implementing digital solutions.

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Agencies Need Metrics and Feedback to Personalize CX

FedTech Magazine

Agencies need to increase their use of metrics and feedback to improve customer experience as they begin to develop and implement CX strategies. The Food and Drug Administration gave the public and industry through July to comment on its Customer Experience Strategy for boosting satisfaction with its IT solutions by upping their accessibility, streamlining processes, easing adoption, and emphasizing engagement and feedback.

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Brigantine, NJ Launches New GovPilot Partnership

GovPilot

Brigantine, NJ just began a new partnership with the government management software provider to streamline operations and government services in the municipality.