Thu.Dec 21, 2023

article thumbnail

How airline CIOs can turn IT from a cost center to a profit center

McKinsey Public & Social Sector Insights

Airlines could generate significant EBITDA value by rethinking the role of IT and transforming the function from a cost center to one that drives operational and commercial performance.

article thumbnail

2024 Federal Tech Trends: Zero Trust, Customer Experience Top the List

FedTech Magazine

Many federal IT priorities have been set by executive order; among them, the move toward zero-trust security and the effort to improve citizens’ digital experience with government. These orders are guiding the technology trends expected for 2024, as agencies work to meet zero-trust deadlines and look forward to metrics by which they’ll be able to measure their progress toward the customer experience goals of the 21st Century Integrated Digital Experience Act (21st Century IDEA).

Security 117
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How digital healthcare in Turkey could improve efficiency and outcomes

McKinsey Public & Social Sector Insights

Building on its existing digital health foundation, Türkiye could encourage growth of a thriving digital health sector, improving health system efficiency and care outcomes for millions of patients.

110
110
article thumbnail

Agencies Find Platform Engineering the ‘Natural Evolution’ of DevOps

FedTech Magazine

The advent of DevOps processes created an entirely new paradigm for application development by integrating the work of software developers and IT operations professionals. While the merger greatly improved the speed and quality of the software development life cycle, DevOps is not without its challenges. Agencies run into some common obstacles that slow down development and frustrate developers, as they begin to deploy this approach.

article thumbnail

How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

article thumbnail

As Gen AI advances, regulators—and risk functions—rush to keep pace

McKinsey Public & Social Sector Insights

AI and its supercharged breakthrough, generative AI, are all about rapid advancements, and rule makers are under pressure to keep up.

article thumbnail

A good AI policy needs to consider these 12 factors

GCN

As states develop guidelines and roadmaps for the new technology in the year ahead, the National Association of State Chief Information Officers has suggested a dozen priorities it says are key to a successful AI blueprint.

More Trending

article thumbnail

Analysis: Mainframe migration can save US federal government estimated $1B by 2030

AWS Public Sector Blog

The mainframe is a major blocker to full IT modernization and a relic of the past that refuses to give way to the inevitable, integrated future. The challenge of re-architecting decades old, yet stable, workloads gives chief information officers (CIOs) pause. But running these legacy systems is enormously costly and carries risks, which only increase as mainframes age.

article thumbnail

Coming to terms with generative AI’s early potential for government

Open Access Government - Technology News

Following the recent international AI Summit, many government executives are assessing how to get started exploring the technology’s potential to improve citizen services One year after generative AI publicly emerged with the launch of ChatGPT and similar tools, it is clear the rapid evolution from AI to generative AI is opening major new frontiers for improving customer service, streamlining processes, and enhancing efficiency in government services.

article thumbnail

Rural counties dependent on recreation industry show best recovery from pandemic employment loss

GCN

Rural recreation counties added to their pre-pandemic employment numbers, but other rural economies struggled to recover.

85
article thumbnail

Resilience for the State Government Enterprise

State Tech Magazine

The National Association of State Chief Information Officers, the Center for Digital Government and IBM recently released a report titled “Preparing for Future Shocks in State Government.” The report comes at an opportune time, NASCIO Executive Director Doug Robinson said, according to an IBM press release: “The past few years have presented a multitude of challenges and increased demands on state CIOs.

article thumbnail

Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

article thumbnail

Step Up the EX Through Learning

GovLoop

There are a number of reasons why agencies should offer thoughtfully designed education and training opportunities along with regular work. First, development encourages career advancement. It also raises morale and understanding of mission, and it improves an employee’s current job performance, said Bill Zielinski, who became CIO for the City of Dallas in mid-2020.

article thumbnail

How to Ensure Continuity of Operations During Emergencies

State Tech Magazine

Citizens count on state and local governments to maintain essential digital services and properly handle a plethora of sensitive data. Major disruptions to government operations can have a major impact on public life. As a result, agencies must be diligent in their preparation against threats by devising sound processes, procedures and governance policies.

article thumbnail

How Real-Time Data Reshaped Houston’s Solid Waste Department?

NLC (National League of Cities)

By Conor Riffle, Senior Vice President of Smart Cities at Rubicon. The City of Houston, Texas, was facing mounting waste management challenges, with service interruptions, inefficient routes and costly go-back trips.

article thumbnail

How To Combat Common Constituent Misconceptions About Local Government With GovPilot

GovPilot

From budget constraints, to crime and public safety , to environmental issues, local government officials deal with numerous problems on a daily basis. While tackling these problems, they must keep their constituents happy by being transparent and holding themselves to the highest standard of accountability. With the large amount of work that is constantly on a government official's plate, it is normal for constituents to feel frustrated with what at times can feel like slow moving processes.

article thumbnail

Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

article thumbnail

Delhi’s Air Quality Needs Data-Driven Action

The City Fix

The issue of Delhi’s poor air quality resurfaces periodically in public consciousness. It garners attention on social media, in newspapers and in scientific studies, largely during winter months. During this period, Delhi’s air quality index drops from “poor” to “severe”.

article thumbnail

Season’s Greetings from CDT: A message from Director Liana Bailey-Crimmins

California Department of Technology

From Liana Bailey-Crimmins, State CIO and CDT Director December 21, 2023 – The holiday season is a time of giving through a public servant’s heart. It’s also a time to show gratitude for a year filled with success and challenges that were difficult, but we were able to overcome and re-energize as we look towards another year of making a difference and improving Californian lives through technology and cyber security advancements….

article thumbnail

How $37 billion in federal funding is being used to improve at-home caregiving

GCN

Shared first by Vice President Kamala Harris, new data on American Rescue Plan funding for home and community-based service highlights successes and underscores the need for more.

96
article thumbnail

Feds consider limiting how states can use welfare funds

GCN

The Biden administration says that the 1996 welfare reforms gave states too much spending flexibility. Now, it wants to claw back back some of those freedoms.

article thumbnail

Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-