Tue.Mar 26, 2024

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Federal Government Made $236 billion “Improper Payments” Last Fiscal Year

GAO (US Government Accountability Office)

The federal government reported an estimated $236 billion in “improper payments” during the most recently completed fiscal year (FY 2023). Such payments are essentially payment errors that can be the result of many things—include overpayments.

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How playing offense on sustainability can power e-commerce performance

McKinsey Public & Social Sector Insights

Marketplaces that attract more demand for their sustainable product lines also decarbonize faster and perform better. Offering green features is key to having the biggest impact on decision making.

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March 2024 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Release News Teams Deprecating the ability to view websites inside the Website tabs in the new Teams Upgrades to importing a schedule in the Shifts app - GCC Optimize screen sharing for video – GCC March, GCCH & DoD April Viva Viva Topics will be retired as Microsoft focuses our efforts on building new knowledge and content experiences in Microsoft Copilot SharePoint Online List owners and collaborators with the permission to edit the list will be able to collect information on their lists w

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Making green logistics services profitable

McKinsey Public & Social Sector Insights

Logistics companies have struggled to commercialize decarbonized services. A new approach could help win over customers and boost margins while reducing emissions.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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States Improve Unemployment Insurance Systems with Cloud Solutions

State Tech Magazine

Anyone in Wyoming who’s applied for unemployment benefits is familiar with the state’s Department of Workforce Services. What they may not realize: The unemployment insurance system through which claims are filed does not run on infrastructure at DWS headquarters in Cheyenne but on an offsite Microsoft Azure Government data center. The DWS moved its UI system to the cloud in 2018 using federal funding from the U.S.

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Practice makes perfect: How to prepare for bank regulatory exams

McKinsey Public & Social Sector Insights

Mock exams can serve as a key component in preparing for bank regulatory reviews and a catalyst in driving greater synchronization of business objectives and risk management.

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The McKinsey Crossword: And Others | No. 173

McKinsey Public & Social Sector Insights

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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Rebuilding the collapsed Baltimore bridge will be a ‘FAR bigger challenge’

GCN

While recent bridge replacements have been completed in a matter of weeks, this incident will be tougher to recover from and have wider impacts.

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Serving a greater purpose: CEO Excellence revisited

McKinsey Public & Social Sector Insights

The authors of CEO Excellence, the New York Times and Wall Street Journal bestseller, reflect on the book’s success and share experiences about the profound impact it has had on their personal and professional lives.

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Survey: Few states have ‘established’ privacy program

GCN

As states race to protect Americans’ data, the number of chief privacy officers has increased in state government. Still, a majority reported in a recent survey that they are building their programs.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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How using cloud technology can help your organization meet sustainability goals

AWS Public Sector Blog

The right cloud technology leads to more sustainable IT and business operations. As a foundation for innovation, the cloud supports the delivery of sustainable products, services, and business models, and gives organizations the opportunity to transform themselves with sustainability at the core of their operation. Technology and sustainability were among the top 10 priorities of CEOs in 2023, according to Gartner.

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With addiction bill passed, now Oregon faces biggest challenge

GCN

Counties have to build new treatment facilities to deflect people away from the criminal justice system but they only have a few months before possession is recriminalized.

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Celebrating women leaders: A Q&A with the CEO of Australia’s Digital Health Agency

AWS Public Sector Blog

In honour of Women’s History Month, Amazon Web Services (AWS) celebrates female leaders who inspire and empower women and girls in STEM. Their stories demonstrate technical excellence, leadership, collaboration, and mentorship – values that create an inclusive culture where all can thrive. The United Nations’ (UN) theme for this year’s International Women’s Day was “ Invest in women: Accelerate progress.

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Freedom Monument Sculpture Park in Montgomery to honor victims of slavery

GCN

The park features sculptures and wall with 122,000 surnames of the 4.7 million people formerly enslaved recorded in the 1870 Census.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Modern data strategy for government tax and labor systems

AWS Public Sector Blog

Introduction Government authorities such as tax, unemployment insurance, and other finance agencies across the US and globally are seeking ways to innovate. They are trying to unlock insights from their data, deliver better customer experiences, and improve operations using cutting-edge technologies such as generative artificial intelligence (AI), machine learning (ML), and other data analytics tools.

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Investing in productivity growth

McKinsey Public & Social Sector Insights

It’s time to raise investment and catch the next productivity wave.

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The Role of a Park Director

Park Leaders

“A good new part director has a vision. And and if you want to make a difference and leave your mark, you have to have vision of where you want to take your agency in the next year, in the next 3 years, and in the next 5 years.” Successful leaders have a clear vision and understand what it takes to drive it forward. Phil Gaines returns for a great conversation on the role of a park director, though anyone in a leadership role can benefit from what we discussed.

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Empowering Change: Government Social Work Jobs Are Waiting for You

Careers in Government

Impact lives with Government Social Work Jobs. Explore opportunities to make a difference in public service. Start your rewarding social work career today. The post Empowering Change: Government Social Work Jobs Are Waiting for You appeared first on Careers in Government.

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

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Francis Scott Key Bridge collapse in Baltimore: ferry services as an option?

Rebuilding Place in Urban Space

Photo: WJLA-TV A tragedy this morning as the Francis Scott Key Bridge in Baltimore collapsed after being hit by a container ship. It's a key element of the roadway network--the bridge is part of Interstate 695, the freeway that rings the city but mostly in the suburbs, called the "Baltimore Beltway", carrying an estimated 11.5 million vehicles per year.-- and its collapse means it blocks the Patapsco River entry into the Port of Baltimore (" Baltimore Francis Scott Key Bridge collapse: What we k

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E-Buses: Operational Tests and Customer Surveys Facilitate Transition and Highlight Benefits

The City Fix

The adoption of any new technology involves some degree of adaptation, and battery electric buses (e-buses) are no exception. After decades of experience with diesel vehicles, cities and operators need to understand the technical and operational specifications of e-buses to.

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Parsippany-Troy Hills, NJ Deployed Retail Food Establishment License and Additional Health Modules With GovPilot

GovPilot

Parsippany-Troy Hills, NJ expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Reflections on the impact of our Federal Advisor Certificate Program

Partnership for Public Service

In different student services roles at various higher education institutions, I have supported students searching for federal internships in the Washington, D.C., area. Yet despite my connection to, and experience working with, federal employees, the process of advising students on how to find government jobs felt entirely overwhelming. How the Partnership is helping campus advisers Last year, the Partnership for Public Service’s Call to Serve Network created a new program specifically for highe

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

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Gaps in Parks Master Planning: Part Four | Seasonality, Activation and Public Art as an element of facilities

Rebuilding Place in Urban Space

Gaps in park master planning frameworks -- " Gaps in Parks Master Planning: Part One | Levels of Service " -- " Gaps in Parks Master Planning: Part Two | Academic Research as Guidance " -- " Gaps in Parks Master Planning: Part Three | Planning for Climate Change/Environment " -- " Gaps in Parks Master Planning: Part Four | Planning for Seasonality, Activation and Public Art as an element of facilitiesn " -- " Gaps in Parks Master Planning, Part Five | Art(s) in the Park(s) as a program " -- " Ga