McKinsey Public & Social Sector Insights
SEPTEMBER 5, 2024
McKinsey’s latest analysis of 15 core technology trends points to a new “influencer” role for generative AI as well as growing interest in robotics and digital trust.
State Tech Magazine
SEPTEMBER 5, 2024
Not long ago, a rural area of Cass County, N.D., faced flooding. Officials set up an emergency operations center to support volunteers who were filling sandbags to mitigate the damage. To connect the government staff operating the emergency operations center, the county’s three-person IT team dropped a switch into a remote barn and configured it automatically.
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American City & Country
SEPTEMBER 5, 2024
With local governments facing increasing pressure to modernize their revenue collection processes, the Autoagent 2024 Government Payment Processing survey presented to 2,500 government payment collections administrators and payment processing officials nationwide in July 2024 highlights the many significant challenges and inefficiencies plaguing current payment systems used by city and state governments.
McKinsey Public & Social Sector Insights
SEPTEMBER 5, 2024
Generative AI has increased the focus on data, putting pressure on companies to make substantive shifts to build a truly data-based organization.
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Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.
FedTech Magazine
SEPTEMBER 5, 2024
The government is getting better about monitoring the progress of agencies’ customer experience efforts to identify areas for improvement. At the forefront is the General Services Administration, which is developing an artificial intelligence (AI)-enabled GOV CX Analyzer tool to understand how exactly users engage with federal websites, first reported by FedScoop.
McKinsey Public & Social Sector Insights
SEPTEMBER 5, 2024
McKinsey senior partner Colleen Baum explains how real estate owners benefit from helping experiential retailers flourish.
Public Administration Today brings together the best content for professionals in the public administration field from the widest variety of thought leaders.
Open Access Government - Technology News
SEPTEMBER 5, 2024
The concerning association between regular mobile phone users and an increased risk of cardiovascular disease A study revealed this correlation, conducted by researchers from Southern Medical University in Guangzhou, China, the study shows the potential health impacts of universal mobile phone use in today’s society. The study, led by Dr. Yanjun Zhang and his team, analysed data from the UK Biobank, involving over 440,000 participants who were initially free of cardiovascular diseases.
A Library Writer's Blog
SEPTEMBER 5, 2024
Call for Proposals Advances in Library Administration and Organization Volume 45: Figuring It Out: The Search for Meaningful Metrics Series Editor/Volume Co-Editor: David Ketchum, University of Oregon Volume Co-Editor: Katy Miller, University of Central Florida Telling the story of one’s library through assessment has always been an essential aspect of library administration and management, but doing this work effectively can be challenging.
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