Wed.Aug 21, 2024

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What employees say matters most to motivate performance

McKinsey Public & Social Sector Insights

A survey of over 1,000 employees creates a data-backed view of what motivates employees to perform.

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TechNet Augusta 2024: The Army’s Network Is ‘Becoming a Weapon System’

FedTech Magazine

Imagine an Army division conducting a 475-mile air assault, supported by a brigade command post of four vehicles leveraging technologies such as 5G wireless to access cloud capabilities. The layered, unified network is secured, allowing for a forward observer to receive intelligence and call for fire — where warfighters radio in for artillery support — with a shot occurring in under three minutes.

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Strengthening Foundations: Building Capacity in the Early Childhood Workforce

NLC (National League of Cities)

In Little Rock, the support for small businesses is robust, thanks to Mayor Frank Scott Jr.’s unwavering commitment.

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South Carolina Looks to Call Centers to Enhance Citizen Services

State Tech Magazine

Smart cities, application modernization, generative AI: All are boons to citizen experience in state and local jurisdictions. But some opportunities to address the most sensitive and humanitarian issues for citizens are less cutting-edge. Jose Encarnacion, IT director for South Carolina’s Department of Social Services, took the stage at the AWS Summit in Washington, D.C. earlier this summer to explain how a change in call center software enhanced critical services for the more than 1 million res

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe

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Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

AWS Public Sector Blog

“In architecture, every decision comes with a trade-off. Cost, resilience, and performance are non-functional requirements that are often at tension with each other.” — Werner Vogels, The Frugal Architect, Law III Nonprofit organizations are typically frugal and responsible. They strive to improve the human condition in innumerable ways, yet they cannot raise capital like a commercial organization, so they have to make the most of the resources they have.

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Helping India’s e-commerce leapfrog into the future

McKinsey Public & Social Sector Insights

Shiprocket cofounder and CEO Saahil Goel talks about why he started an e-commerce logistics platform, how it unlocks value in a developing economy, and his vision for scaling it.

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Tackling public sector fraud with AI tools

Open Access Government - Technology News

Keith Williamson and Narisa Gore from Alvarez & Marsal, discuss the increasing challenges of public sector fraud and the potential of artificial intelligence tools to mitigate them In recent years, fraudsters have undoubtedly become more sophisticated in their use of technology. Scammers are creating more credible schemes to convince victims to part with their money, generating more realistic data trails and documentation to cover their tracks, and facilitating the movement and laundering of

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Security gaps leave local governments vulnerable to a variety of cyber threats

American City & Country

Cities and counties are beefing up their IT security, and that makes sense, says Augustine Boateng , interim chief information officer (CIO) in Memphis, Tenn. “It’s important to note that local governments have developed a reputation over the years for having lackluster cybersecurity; and not without good reason. As a result, we’re seeing more and more cyberattacks targeting cities, counties, and the like.

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U.S. Department of Labor Showcases AI and Other New IT to Improve Customer Experience and Drive Modernization Goals Forward

Government Technology Insider

Recent investments by the U.S. Department of Labor showcases the agency’s commitment to IT modernization. In this week’s news roundup, we take a look at the work being done by the Labor Department to modernize its IT infrastructure for programs like unemployment insurance, how its leadership has delivered on these projects, and other ways in which the department is supporting states in managing costs of essential programs and improved customer experience (CX).

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Re: Microsoft Copilot for Microsoft 365 GCC GA Update: Empowering Public Sector Innovation

Microsoft Public Sector

Thanks James. So, I assume that the availability to purchase the licenses will come first, then our ability to customize and deploy? I have signed up for a number of CoPilot classes to help me as the admin/compliance person. Can you give me a brief recommendation on the steps I need to take to be prepared to assign licenses to users? Things for adoption, governance, etc?

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Partnership research unveils latest federal workforce trends in two mission-support fields

Partnership for Public Service

Federal information technology and human resources employees are critical to ensuring our government has the talent and tools it needs to effectively serve the public. Building on the latest installment of our Fed Figures series , we took a close look at these parts of the federal workforce and found both good news and cause for alarm: While the federal HR and IT sectors grew during fiscal 2023, they lack the young talent to ensure future success.

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Re: Microsoft Copilot for Microsoft 365 GCC GA Update: Empowering Public Sector Innovation

Microsoft Public Sector

Thanks James. So, I assume that the availability to purchase the licenses will come first, then our ability to customize and deploy? I have signed up for a number of CoPilot classes to help me as the admin/compliance person. Can you give me a brief recommendation on the steps I need to take to be prepared to assign licenses to users? Things for adoption, governance, etc?

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Violent crime fell 6% in major U.S. cities in the first half of 2024, survey finds

American City & Country

Boston recorded a stunning 78% decline in homicides in the first half of 2024 compared with the first half of 2023, representing the largest plunge in murder rates among 69 U.S. cities, according to an Axios analysis of data from the Major Cities Chiefs Association , an independent organization of police executives. That sharp drop in homicides in Boston is part of an ongoing trend that includes a decline in violent crimes across major U.S. cities, where overall murder rates plummeted 17% and ov

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Re: Azure OpenAI Service is FedRAMP High and Copilot for Microsoft 365 GCC High and DOD GA update

Microsoft Public Sector

Azure OpenAI Service is FedRAMP High, Microsoft Copilot for Microsoft 365 GCC High and DOD targeting Summer 2025

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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Re: Azure OpenAI Service is FedRAMP High and Copilot for Microsoft 365 GCC High and DOD GA update

Microsoft Public Sector

Azure OpenAI Service is FedRAMP High, Microsoft Copilot for Microsoft 365 GCC High and DOD targeting Summer 2025

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