Wed.Aug 21, 2024

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What employees say matters most to motivate performance

McKinsey Public & Social Sector Insights

A survey of over 1,000 employees creates a data-backed view of what motivates employees to perform.

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TechNet Augusta 2024: The Army’s Network Is ‘Becoming a Weapon System’

FedTech Magazine

Imagine an Army division conducting a 475-mile air assault, supported by a brigade command post of four vehicles leveraging technologies such as 5G wireless to access cloud capabilities. The layered, unified network is secured, allowing for a forward observer to receive intelligence and call for fire — where warfighters radio in for artillery support — with a shot occurring in under three minutes.

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Helping India’s e-commerce leapfrog into the future

McKinsey Public & Social Sector Insights

Shiprocket cofounder and CEO Saahil Goel talks about why he started an e-commerce logistics platform, how it unlocks value in a developing economy, and his vision for scaling it.

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Strengthening Foundations: Building Capacity in the Early Childhood Workforce

NLC (National League of Cities)

In Little Rock, the support for small businesses is robust, thanks to Mayor Frank Scott Jr.’s unwavering commitment.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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South Carolina Looks to Call Centers to Enhance Citizen Services

State Tech Magazine

Smart cities, application modernization, generative AI: All are boons to citizen experience in state and local jurisdictions. But some opportunities to address the most sensitive and humanitarian issues for citizens are less cutting-edge. Jose Encarnacion, IT director for South Carolina’s Department of Social Services, took the stage at the AWS Summit in Washington, D.C. earlier this summer to explain how a change in call center software enhanced critical services for the more than 1 million res

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Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

AWS Public Sector Blog

“In architecture, every decision comes with a trade-off. Cost, resilience, and performance are non-functional requirements that are often at tension with each other.” — Werner Vogels, The Frugal Architect, Law III Nonprofit organizations are typically frugal and responsible. They strive to improve the human condition in innumerable ways, yet they cannot raise capital like a commercial organization, so they have to make the most of the resources they have.

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Concerts for Carers uses AWS Fargate, Amazon Aurora to deliver ticketing and events platform at any scale

AWS Public Sector Blog

At Amazon Web Services (AWS) , we enable nonprofits of all sizes around the world to harness the power of cloud technology, helping them advance their mission and serve their beneficiaries. One way in which AWS and its partners help is by ensuring that nonprofits are running the most appropriate AWS services for their needs. Often, serverless technology plays an important role in running a cost-efficient environment with the agility to scale in response to changes in demand.

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U.S. Department of Labor Showcases AI and Other New IT to Improve Customer Experience and Drive Modernization Goals Forward

Government Technology Insider

Recent investments by the U.S. Department of Labor showcases the agency’s commitment to IT modernization. In this week’s news roundup, we take a look at the work being done by the Labor Department to modernize its IT infrastructure for programs like unemployment insurance, how its leadership has delivered on these projects, and other ways in which the department is supporting states in managing costs of essential programs and improved customer experience (CX).

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Re: Microsoft Copilot for Microsoft 365 GCC GA Update: Empowering Public Sector Innovation

Microsoft Public Sector

Thanks James. So, I assume that the availability to purchase the licenses will come first, then our ability to customize and deploy? I have signed up for a number of CoPilot classes to help me as the admin/compliance person. Can you give me a brief recommendation on the steps I need to take to be prepared to assign licenses to users? Things for adoption, governance, etc?

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Tackling public sector fraud with AI tools

Open Access Government - Technology News

Keith Williamson and Narisa Gore from Alvarez & Marsal, discuss the increasing challenges of public sector fraud and the potential of artificial intelligence tools to mitigate them In recent years, fraudsters have undoubtedly become more sophisticated in their use of technology. Scammers are creating more credible schemes to convince victims to part with their money, generating more realistic data trails and documentation to cover their tracks, and facilitating the movement and laundering of

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

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Re: Microsoft Copilot for Microsoft 365 GCC GA Update: Empowering Public Sector Innovation

Microsoft Public Sector

Thanks James. So, I assume that the availability to purchase the licenses will come first, then our ability to customize and deploy? I have signed up for a number of CoPilot classes to help me as the admin/compliance person. Can you give me a brief recommendation on the steps I need to take to be prepared to assign licenses to users? Things for adoption, governance, etc?

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Violent crime fell 6% in major U.S. cities in the first half of 2024, survey finds

American City & Country

Boston recorded a stunning 78% decline in homicides in the first half of 2024 compared with the first half of 2023, representing the largest plunge in murder rates among 69 U.S. cities, according to an Axios analysis of data from the Major Cities Chiefs Association , an independent organization of police executives. That sharp drop in homicides in Boston is part of an ongoing trend that includes a decline in violent crimes across major U.S. cities, where overall murder rates plummeted 17% and ov

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Re: Azure OpenAI Service is FedRAMP High and Copilot for Microsoft 365 GCC High and DOD GA update

Microsoft Public Sector

Azure OpenAI Service is FedRAMP High, Microsoft Copilot for Microsoft 365 GCC High and DOD targeting Summer 2025

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Partnership research unveils latest federal workforce trends in two mission-support fields

Partnership for Public Service

Federal information technology and human resources employees are critical to ensuring our government has the talent and tools it needs to effectively serve the public. Building on the latest installment of our Fed Figures series , we took a close look at these parts of the federal workforce and found both good news and cause for alarm: While the federal HR and IT sectors grew during fiscal 2023, they lack the young talent to ensure future success.

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

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Re: Azure OpenAI Service is FedRAMP High and Copilot for Microsoft 365 GCC High and DOD GA update

Microsoft Public Sector

Azure OpenAI Service is FedRAMP High, Microsoft Copilot for Microsoft 365 GCC High and DOD targeting Summer 2025

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