Mon.Apr 08, 2024

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Why strategists should embrace imperfection

McKinsey Public & Social Sector Insights

In a world of rapid change, looking for certainty can obscure opportunity. Taking smaller yet bold steps provides a more sure-footed path through uncertainty.

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Big Day for NLC and Municipal Governments: Final Office of Management and Budget (OMB) Uniform Grants Guidance Released

NLC (National League of Cities)

Last week, the White House announced the final Office of Management and Budget (OMB) UniformGrants Guidance. This guidance is designed to create a streamlined set of rules and regulations forfederal grants that ensure that Congress, agencies, and applicants have standard language andprocesses for grant awards and administration.

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The generative AI opportunity in airline maintenance

McKinsey Public & Social Sector Insights

For everyone from repair copilots to clerical assistants, generative AI can improve productivity and ease labor shortages. How can airlines and related companies get the basics right?

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OUR RESPONSE TO RESPONSE TIMES

Barrett & Greene

When it comes to many vital public services, including police, fire and EMS, one of the primary – and sometimes the only – performance measurement that people use is response time. On the surface this makes a lot of sense. For emergency services, particularly, every moment can spell the difference between a minor incident and a tragedy. To the general public, fast response times are real tangible evidence that they are getting good service.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Space: The $1.8 trillion opportunity for global economic growth

McKinsey Public & Social Sector Insights

As the space economy expands, it could create value for multiple industries and solve many of the world’s most pressing challenges.

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Emergency alert: States confront EMS shortages

GCN

Minnesota declared an “EMS emergency” last month, but it’s far from alone. An outdated approach to funding the service is largely to blame, says experts.

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How AI Can Support Cities’ Sustainability Goals

NLC (National League of Cities)

Chatter about AI has become like the weather — talked about seemingly everywhere yet increasingly difficult to predict with absolute confidence. While the meteoric rise of generative, language-wielding platforms, like ChatGPT, are catching big media waves, many cities are already established AI enthusiasts.

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Getting Comfortable With AI

GovLoop

To learn where agencies will take AI — and where AI will take them — GovLoop spoke with Beth Simone Noveck, New Jersey’s State Chief Artificial Intelligence Strategist and Director of The Governance Lab at Northeastern University. “For 2024, I think we’re going to see a lot more use of generative AI in government,” Noveck said. “States are going to be more proactive in starting to issue policies of the kind [New Jersey Chief Technology Officer Christopher Rein issued last year] to embrace the us

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How hurricane response helped one state’s cyber preparedness

GCN

Local governments in Louisiana are used to having the National Guard come in during natural disasters. Today, they are growing used to the guard coming in during a cyberattack, too.

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The Clever yet Simple Trick One Library Marketer Uses To Remind Her Community of All Her Library Offers Every Day of the Year!

Super Library Marketing

Photo courtesy Cincinnati and Hamilton County Public Library When Donna Forbis graduated from the 8 th grade, her parents gifted her a 10-speed bike. Her mother decided she was old enough to ride to the Peoria Public Library ‘s Lakeview branch. “Back then, kids were not allowed in the adult stacks, so I was limited to my ‘side’ of the library,” remembers Donna.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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The AI revolution will be ‘virtualized’

McKinsey Public & Social Sector Insights

A tsunami of digital innovation is hitting product development. Will your organization surf that wave or be overwhelmed by it?

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Leicester City Council cyberattack exposes sensitive data

Open Access Government - Technology News

Leicester City Council has fallen victim to a recent cyberattack, leaving its phone and computer systems disabled since March 7th The attack, claimed by a group known as INC Ransom, has socked the council and its residents, with about 25 documents already posted online by the attackers. Millions of data are compromised The attackers claim to have obtained 3TB of data, roughly equivalent to a million smartphone photographs.

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University of Nebraska-Omaha’s ITD Lab migrates to Amazon Aurora with Babelfish, reducing database costs

AWS Public Sector Blog

The IT for Development research program at the Department of Information Systems and Quantitative Analysis at the University of Nebraska at Omaha ( ITD Lab at UNO ) created an application website using a SQL Server database. This application, called ETeams , connects small businesses and microenterprises to student-led research teams to help them solve business problems using technology and training interventions.

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Microsoft Windows 11 Speeds Access to Case Files for the Alabama Appellate Courts

State Tech Magazine

When the COVID-19 pandemic forced employees in the Alabama appellate court system to work from home, they sometimes ran into roadblocks trying to access case files remotely. The courts were still able to complete their mission, but for IT leaders within the system, the challenge of remote access underscored the need to modernize its technology environment.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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How to Match Service Offerings to Your Federal Agency’s Needs

FedTech Magazine

Government agencies seeking IT modernization sometimes approach third-party vendors wanting all available services without really understanding what’s needed to fulfill their mission. This lack of clarity may lead to blanket service requests that are far beyond what is necessary or that don’t connect services to specific mission objectives. How can government leverage industry relationships to identify and acquire the digital services it truly needs?

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Volusia Sheriff’s Office Navigates Complexities Around FOIA Requests with Automated Workflows

Government Technology Insider

The Freedom of Information Act (FOIA) provides individuals with the ability to request access to public records from any government agency. When used responsibly, FOIA requests can be a powerful tool for ensuring transparency between government entities and the public. Over the last few years there has been a significant increase in complexities and these have prevented public servants from fulfilling FOIA requests promptly.

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Episode 65: CRA Tips: Revisiting the Fundamentals: A Community Development Loan Primer

CRA Today

Episode 65: CRA Tips: Revisiting the Fundamentals: A Community Development Loan Primer [link] This episode will lay the foundation for community development loans as it relates to your CRA program. Community development loans must have a primary purpose of community development. You will need to follow the loan proceeds to the intended primary impact that resulted from originating a loan to the borrower.

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Gaps in Parks Master Planning, Part Eight | Park Architectural (and Landscape Design) History

Rebuilding Place in Urban Space

Gaps in park master planning frameworks -- " Gaps in Parks Master Planning: Part One | Levels of Service " -- " Gaps in Parks Master Planning: Part Two | Utilizing Academic Research as Guidance " -- " Gaps in Parks Master Planning: Part Three | Planning for Climate Change/Environment " -- " Gaps in Parks Master Planning: Part Four | Planning for Seasonality and Activation " -- " Gaps in Parks Master Planning: Part Five | Planning for Public Art as an element of park facilities " -- " Gaps in Par

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

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Episode 1: Opportunity Zones with Maurice Jones

CRA Today

Episode 1: Opportunity Zones with Maurice Jones [link] Additional Resources to Explore: IRS Questions and Answers Website EIG Opportunity Zone Program Overview New Market Tax Credit Program Enterprise Zone Overview Transit Oriented Development Institute’s Website Novagradac’s Overview of Low Income Housing Tax Credits The post Episode 1: Opportunity Zones with Maurice Jones appeared first on CRA Today.

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Pontiac, IL Launches New GovPilot Partnership And Will Soon Implement Government Management Software Into The City 

GovPilot

Pontiac, IL just began a new partnership with the government management software provider to streamline operations and government services in the municipality.

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Episode 4: Impact Investing and How Powerful It Can Be For The Community

CRA Today

Episode 4: Impact Investing and How Powerful It Can Be For The Community [link] Impact investing, which seeks to generate social and/or environmental benefits while delivering a financial return, is expanding as a promising tool for both investors and philanthropists. Stakeholders in community development have much to gain from learning more about this tool to fund mission critical projects in their communities.

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How the Nordics can lead on AI governance

McKinsey Public & Social Sector Insights

The Nordic countries are well equipped to take the lead on responsible use of artificial intelligence. This sets them up for a competitive advantage.

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

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Episode 5: Community Action and Partnerships Prevails as Banks Mobilize to Respond to COVID-19

CRA Today

Episode 5: Community Action and Partnerships Prevails as Banks Mobilize to Respond to COVID-19 [link] Community Action and Partnerships Prevails as Banks Mobilize to Respond to COVID-19 Just when we were all getting ready to sit down and draft our OCC and FDIC CRA Comment Letters in preparation for our April 8th deadline, the unfathomable happened: our world shifted to all things COVID-19.

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Community Colleges: Building Pathways to the Future

Homeroom

BY: Amy Loyd, ED.L.D., Assistant Secretary, OCTAE The American postsecondary education system has seen many transformations, but none so democratic and revolutionary as the founding of the first community college in Joliet, Illinois in 1901. Then-president of the University of Chicago William Harper Rainey, and several other influential university presidents, were convinced that for America Continue Reading The post Community Colleges: Building Pathways to the Future appeared first on ED.gov Blo

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Episode 2: CDFI Friendly Cities with Mark Pinsky

CRA Today

Mark Pinsky shares “CDFI Friendly Cities” a fresh approach to community development Mark Pinsky shares a few stories of his CDFI journey and will share his new CDFI Friendly Cities initiative and his deep thoughts about community development. Mark will share his insights on how communities gain access to valuable and financing for small business, commercial real estate and housing and how you facilitate and lower the costs for CDFIs to expand their coverage and increase their financi

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In this Legislature’s Civility Caucus, Republicans and Democrats actually like talking to each other

GCN

At Civility Caucus gatherings, conversation might go to hot-button issues, but they are much more productive and sometimes even lead to co-sponsored bills.

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A Guide For City Managers & CAOs to Achieve Operational Excellence

This guide addresses the unique operational challenges faced by smaller municipalities, such as limited resources, budget constraints, and diverse community needs. By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery. The guide covers identifying operational challenges, choosing the right software, and implementing digital solutions.