Thu.Sep 19, 2024

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Reimagining healthcare industry service operations in the age of AI

McKinsey Public & Social Sector Insights

Healthcare payers, care delivery organizations, and governments have many opportunities to improve consumer experiences and bolster service efficiency using AI solutions.

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What Would Cities Look Like With 3 Degrees C of Warming vs. 1.5? Far More Hazardous and Vastly Unequal

The City Fix

The world recently experienced a 13-month streak of record-breaking global temperatures. And as blistering heat waves punish communities across several continents, 2024 is on track to be the hottest year on record. Global average temperatures are now perilously close to exceeding 1.5.

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Digitalizing operations at Airbus: An interview with Delphine Bazaud

McKinsey Public & Social Sector Insights

As supply chains and operations become more complex, aerospace companies can gain an edge through greater digitalization.

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Public Libraries Upgrade Wi-Fi to Keep Citizens Online

State Tech Magazine

Customers of the Columbus Metropolitan Library in Ohio aren’t just looking to check out the hottest new bestsellers, browse the stacks for old classics or rummage through the reference section for research purposes. Increasingly, says IT Director Justin Bumbico, people are turning to public libraries to help them develop life skills, hunt for jobs and even support remote work.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Building Europe’s electric-truck charging infrastructure

McKinsey Public & Social Sector Insights

Charging has become an integral part of the electric truck. Players compete to offer end-to-end solutions, but challenges among vehicles, charging, and the grid remain to be solved at scale.

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TribalNet 2024: Artificial Intelligence and Data Sovereignty Take Center Stage

FedTech Magazine

Artificial intelligence use cases and the need to establish clear policies to retain data sovereignty were prominent themes at TribalNet 2024. Tribal IT leaders, healthcare workers, casino managers, students and other attendees from all over the country attended sessions in which experts urged policy development to retain indigenous data sovereignty as tribal nations begin experimenting with AI.

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Using AI to personalise treatments for veterans with rectal cancer

Open Access Government - Technology News

Researchers at Case Western Reserve University and the Louis Stokes Cleveland VA Medical Center have secured a four-year, $1.14 million grant from the U.S. Department of Veterans Affairs Their goal with this grant is to revolutionise the treatment of rectal cancer among Veterans using artificial intelligence (AI). Rectal cancer is a notable health concern among military personnel , affecting up to 8% of Veterans and 5% of active-duty service members.

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How talent can power the ‘telco to techco’ transformation

McKinsey Public & Social Sector Insights

Telcos hope to reignite growth by becoming more like today’s tech players. To achieve that evolution, they can close their skills gap by acting across all four dimensions of the talent challenge.

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Aligning the customer experience, the employee experience and the digital experience for a better government

Partnership for Public Service

In today’s federal government, the synergy between the customer experience, the employee experience and the digital experience is essential for delivering good public services. When employees have a positive experience in the workplace and use digital tools they understand, they are better equipped to enhance the customer experience by delivering the high quality, responsive services the public expects.

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Demand for efficient airplanes remains: An interview with Darren Hulst

McKinsey Public & Social Sector Insights

McKinsey speaks to Darren Hulst, vice president of Boeing’s commercial marketing division, to discuss the latest industry trends and the outlook of aerospace 20 years into the future.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Best of California Awards Recognize Standout State IT Projects and Leaders

California Department of Technology

September 19, 2024 – The 2024 Best of California Awards, hosted in August by Government Technology as part of the California Government Innovation Summit, celebrated the State’s most innovative IT projects and outstanding leadership across seven service categories. Among the honorees were two key initiatives from the California Department of Technology (CDT), showcasing the department’s role in transforming how Californians engage with their government through technology.