Tue.Nov 28, 2023

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Disaster Zone Podcast: The 10 R's of Crisis Management

Disaster Zone blog

Many a crisis has gone worse due to the public relations response.

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What your most important investors need to know

McKinsey Public & Social Sector Insights

Investor relations strategy should prioritize long-term investors who are the true owners of your company.

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Trending Sources

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Technology Is Turning Conference Rooms into Hubs for Seamless Collaboration

FedTech Magazine

With the opening of its Workplace Innovation Lab, the General Services Administration seeks to better understand how hybrid work and the deployment of communication technologies will impact its employees. Located in Washington, D.C., the WIL takes up 25,000 square feet inside GSA headquarters and is equipped with access control and onsite security personnel.

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Smart Cities Connect 2023: Smart Streetlights Provide IoT Entry Point

State Tech Magazine

Smart city projects in Memphis, Tenn., and in Philadelphia demonstrate the potential of smart streetlights not just for illuminating neighborhoods but also for collecting data that can improve the lives of citizens in other areas, agreed an expert panel at Smart Cities Connect 2023 on Tuesday. Addressing the conference in National Harbor, Md., Mike Grigsby, director of business development for Ubicquia, said that replacing traditional streetlights with smart LED lights paid dividends.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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The secrets of outperforming family-owned businesses: How they create value—and how you can become one

McKinsey Public & Social Sector Insights

Family-owned businesses that combine four critical mindsets with five strategic actions have a chance to quadruple their value in the next decade—while maintaining resilience.

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What new charities need before hiring grant writers

Professional Grant Writer

Too many new nonprofits look to hire a grant writer before they’re ready to write grants. Or they try to hire grant writers. The post What new charities need before hiring grant writers appeared first on Professional Grant Writer.

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The Top 5 Most Commonly Reported Concerns in New Jersey

GovPilot

GovPilot is becoming more and more actively recognized for the brilliant and time-saving software solutions offered to municipalities. Those who live in Elizabeth, South Orange, and various other NJ towns that use GovPilot’s Report-a-Concern module have it easy- these residents can access a digital Report-a-Concern form through their district’s official website or report an issue as soon as it arises via the GovAlert mobile app.

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2024 mission for state and local leaders: Protect democracy

GCN

COMMENTARY | By making voting easy, transparent and secure, state and local leaders can ensure election systems remain strong in 2024.

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Smart Cities Connect 2023: Syracuse Focuses on Vision Zero and Digital Empowerment

State Tech Magazine

In 2020, StateTech named Syracuse, N.Y., as a top Smart City to Watch. On Nov. 28, Syracuse Director of Strategic Initiatives Jennifer Tifft will participate in Smart Cities Connect 2023 on a panel, The National Standards Strategy for Critical and Emerging Technology and Implications for Smart Cities and Communities. The conference, hosted by the Gaylord National Hotel and Convention Center in National Harbor, Md., explores issues regarding the design and adoption of networks supporting the Inte

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What does a resilient city look like?

GCN

In many cities, resilience is more than climate-ready infrastructure and disaster relief. It’s a tool for building trust in local government, connecting neighbors and uplifting vulnerable communities.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Unlocking Resilience: FEMA’s BRIC Program Allocates Historic $137 Million for Building Codes 

NLC (National League of Cities)

By Stella Carr, Energy and Resilience Project Manager at the International Code Council As communities continue to grapple with the implications of climate change, the need for resilient infrastructure has never been more critical.

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High fees, long waits cast shadow over new criminal expungement laws

GCN

A clear record helps people seeking employment, housing and education.

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Introducing the CX Community of Practice

GovLoop

Government agencies are on a mission to deliver superior experiences to the public, but the ways they can meet that mission are always evolving – how can you make sure you’re staying on top of the latest techniques? Our newest Community of Practice (CoP) was created to offer a supportive environment for employees who are delivering CX services or who want to learn more about CX, showcasing how to improve the public’s experience with government services, organizations, and agenc

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Generative AI has ‘significant, beneficial’ uses for state government

GCN

A report from California on the technology found that it could improve performance and make services more accessible to residents, but risks must be mitigated.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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The McKinsey Crossword: B&W Series | No. 156

McKinsey Public & Social Sector Insights

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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After a pandemic pause, Detroit restarts water shut-offs—part of a nationwide trend as costs rise

GCN

COMMENTARY | Cities are turning to water shut-offs as more water service bills go unpaid as utility costs continue to climb.

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The 10 R's of Crisis Management

Eric Holdeman's Disaster Zone Podcast

Crisis management and crisis communications have become a critical skill, and not just for emergency managers. Politicians, rock stars and companies have all faced situations where they are in the hot seat. The guest for this podcast is Edward Segal a Leadership Strategy Senior Contributor for Forbes, author of the award-winning and bestselling book “Crisis Ahead: 101 Ways To Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies. ” and host of the “Crisis Ahead” podcast on

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City leaders fund child care center with tax district typically used for roads, sewer

GCN

By creating a tax increment financing district, Madison, South Dakota, looks to build a child care center to improve local economic development and access to child care services.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Commercial district activation issues in smaller communities: Phoenixville, Pennsylvania

Rebuilding Place in Urban Space

Related to the issues and concepts of destination management of communities large and small as expressed in recent blog entries (" Learning from Las Vegas: Round 2 | Planning for Activation and Transformational Projects ," " London rejects a version of The Sphere "), commercial districts (" H Street NE nightlife district, failing? ," " A follow up on the H Street article: Learning from Philadelphia | More sophisticated daypart, retail, cultural, and experience planning "), and specific destinati

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City of Kingsburg, CA Expands GovPilot Partnership With New Government Management Software In 2023

GovPilot

The CA City expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Street fountain in the borough of Newville in Cumberland County, Pennsylvania

Rebuilding Place in Urban Space

November 27, 2023. Photo: Dan Gleiter, PennLive (Harrisburg Patriot-News) Even small communities can invest in beautifying their public realm.

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City of Grand Terrace, CA Expands GovPilot Partnership With New Government Management Software In 2023

GovPilot

The CA City expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe

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Citizen Engagement Tools: Online Budget Simulations

Death and Taxes

Blog post by Whitney Afonso, Zach Mohr, and Scott Powell Questions for Practitioners: When (as in time of year) should you engage citizens in budget simulations? Can I expect trust in our government to increase if we engage citizens in budget simulations? How do starting budget conditions affect revenue and expenditure preferences, and what role do deficits, surpluses, and balanced conditions play in shaping these preferences?

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Cuyahoga Heights, OH Expands GovPilot Partnership With New Government Management Software In 2023

GovPilot

The OH Village expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Answering Big Questions Following Tyler v. Hennepin County

Center for Community Progress

On May 25, 2023, the United States Supreme Court released its opinion in Tyler v. Hennepin County. This ruling will impact how many state and local governments practice property tax foreclosure, most directly affecting about a dozen states. The Tyler decision makes clear that tax foreclosure is almost exclusively a debt collection tool. In other words, local governments can use the foreclosure process to recover only the amount they are owed and no more.

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Transit safety and security: Broken Windows theory and reality | and the state of transit safety today

Rebuilding Place in Urban Space

Liverpool Echo photo. When I was in Liverpool in June of 2018, I was really surprised at how many security personnel were present at the Downtown transit stations, at the entrances and on the platforms, all wearing bright yellow vests, because the system seemed pretty safe, that safety wasn't an issue. -- MerseyTravel TravelSafe Partnership MerseyTravel also has a teen "officer" program and an adopt a station program.

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Simplifying City, County, & State Business Licensing - Why It Is A Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

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People Come First In Parks

Park Leaders

“If you offer something specific, not only are you offering to help, but that shows that you see them as a person and that you’re recognizing their specific needs rather than just generalized to the general population.” Last episode, we did an interview with Chris Lee. In this episode, we’re going to Flip it a bit. I’m going to share the episode of Chris’s Parks and Restoration podcast where Chris Interviews me.

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Season 6 Episode 35 - Defense Tech Highlights for Indo-Pacific Data, Cloud Goals

GovCast

This episode we're diving into some defense technology perspectives, specifically for the Indo-Pacific region. We recently had the opportunity to connect with leaders at the AFCEA TechNet Indo-Pacific conference in Honolulu where they shared how they're thinking about the quickly changing landscape and what it means for defense programs, software factories, cloud modernization and data centricity.

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Building trust in federal government: Using social media to engage youth

Partnership for Public Service

Recent Partnership polling suggests that an effective use of social media may help rebuild trust in government among young people, a key to recruiting the next generation of public servants to solve our nation’s pressing challenges. Today, just 30% of Americans between the ages of 18-34 trust our federal government and less than one-half hold favorable views of public servants.

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AWS Tech Alliance expands to Germany, Italy and Singapore

AWS Public Sector Blog

In June, 2023, at the Amazon Web Services (AWS) Summit in Washington DC, the AWS Skills to Jobs Tech Alliance initiative was announced to improve the employment gap by increasing tech skills globally. The launch provided access to students across three countries: the US (Illinois, New York, and Washington), Egypt , and Spain. Today, we are excited to announce the launch of the Tech Alliance in three additional countries: Germany , Italy, and Singapore.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.