Fri.May 03, 2024

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Why so many bad bosses still rise to the top

McKinsey Public & Social Sector Insights

Narcissism. Overconfidence. Low EQ. Why do we persist in selecting for leadership traits that hamper organizational progress—and leave the right potential leaders in the wrong roles?

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May the 4th Be With You—Want to Fight Fraud? ‘This is the Way…’

GAO (US Government Accountability Office)

Happy early Star Wars Day! A not so long time ago (April), in a galaxy nearby (ours), the Jedi Council (GAO) issued a first-of-its-kind estimate of fraud across federal programs and operations. We estimated that the federal government could lose.

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What is deep learning?

McKinsey Public & Social Sector Insights

Deep learning is a type of machine learning that is more capable, autonomous, and accurate than traditional machine learning.

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Data for dementia: State’s brain health registry helps prep for an aging population

GCN

The Virginia Memory Project will catalog dementia cases and caregiving needs to inform policy and programming for aging adults.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Gen AI talent: Your next flight risk

McKinsey Public & Social Sector Insights

Active users of gen AI are high value and in demand—and in many cases, poised to quit. New research reveals how to attract them, keep them engaged, and motivate them to stay put.

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Don’t pull the plug on internet access for 23M families

GCN

COMMENTARY | No family should be forced to choose between one essential and another. And they don’t have to, as long as Congress acts to renew the Affordable Connectivity Program.

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States get streamlined access to Treasury’s Do Not Pay system for unemployment

GCN

The move comes as federal agencies work with states to combat the rise in jobless aid fraud following the pandemic.

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Digital twins: Capturing value from renewable hydrogen megaprojects

McKinsey Public & Social Sector Insights

Hydrogen developers could use digital twins to improve the economic viability of renewable projects and meet increasing demand. Here, we illustrate how, using renewable hydrogen as an example.

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As cities ban them from public spaces, homeless people scatter in search of refuge

GCN

Attorneys say bans could become more common nationwide if the U.S. Supreme Court overturns lower-court rulings in Oregon and Idaho that protect homeless people from being ticketed, charged or arrested for sleeping on public property.

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What is machine learning?

McKinsey Public & Social Sector Insights

Machine learning is a form of artificial intelligence that is able to learn without explicit programming by a human.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Zero Trust: How can local councils defend against the increasing cyber threats?

Open Access Government - Technology News

The recent ransomware attack on Le icester City Council is a stern reminder of how vulnerable UK local councils are to increasing cyber threats. How should local councils defend themselves? The council not only experienced a massive 1.3 terabyte data theft but also saw its support services shut down , including child protection, adult social care safeguarding, and homelessness.

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Anant Bhalla on the convergence of insurance, asset management

McKinsey Public & Social Sector Insights

The former CEO of American Equity Investment Life reflects on his career path, Brookfield’s acquisition of AEL, and his predictions for the insurance industry.

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CIRCIA Is a Turning Point in CISA’s Cyber Watchdog Role

FedTech Magazine

The Cybersecurity and Infrastructure Security Agency advanced regulations that will guide critical infrastructure companies and other organizations in required reporting of cyber breaches and ransomware incidents with its recent notice of proposed rulemaking. These proposed rules, complying with the Cyber Incident Reporting for Critical Infrastructure Act of 2022, aim to address a number of challenges that have made improving organizations’ overall cybersecurity posture difficult.

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Why flow matters most in highly complex manufacturing

McKinsey Public & Social Sector Insights

To meet escalating demand for the latest advanced products, companies need a better way to handle the interactions and uncertainties of increasingly complex manufacturing.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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Q&A: How AMD EPYC and Instinct Processors Meet Agency Compute Needs

FedTech Magazine

The Office of Management and Budget signaled a tipping point in the government’s embrace of artificial intelligence when it recently issued guidance to agencies on use of the emerging technology. As agencies move into this new era of AI-driven innovation — and original equipment manufacturers position themselves to meet growing demand — technology procurement decisions are taking on greater significance.

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Thomas Dohmke on improving engineering experience using generative AI

McKinsey Public & Social Sector Insights

Thomas Dohmke, CEO of GitHub, discusses the impact generative AI will have on software development, the evolution of the developer’s role, and the opportunity to accelerate innovation.

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Job Security and National Security: Government Cybersecurity Jobs

Careers in Government

Protect against threats in Government Cybersecurity Jobs. Explore opportunities to secure public service institutions. Start your cybersecurity career now. The post Job Security and National Security: Government Cybersecurity Jobs appeared first on Careers in Government.

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Author Talks: The magic of unmuting yourself

McKinsey Public & Social Sector Insights

Do you tend to speak up or play it safe? Author Elaine Lin Hering shares how you can build the confidence to find—and use—the voice you’ve learned to bury.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Keep the Hybrid Workplace Connected & Secure

GovLoop

While government agencies have instituted return-to-office policies, most continue to allow employees to work remotely a portion of each week. In short, the hybrid workplace is here to stay. The challenge now is to develop a security strategy that protects agency resources regardless of where employees are located. Here’s a quick use case of how Monroe County, Georgia, successfully left its traditional hub-and-spoke security architecture behind: Monroe County’s outdated firewalls and tradi

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A microscope on small businesses: Spotting opportunities to boost productivity

McKinsey Public & Social Sector Insights

MSMEs are vital for growth and jobs, but struggle with productivity. The route to higher productivity lies in creating a win-win economic fabric for all companies.

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Practical Ways to Use AI in 2024

Grants4Good

You’ve heard that history tends to repeat itself and this also applies to technology. In 1994, the internet sparked both fear and excitement. Fast forward three decades, and perhaps you’re finding yourself both curious and anxious about artificial intelligence or AI. As a nonprofit leader, you might not be using AI; most nonprofits aren’t — citing lack of time and concerns about safety, privacy and ethics.

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What’s the future of AI?

McKinsey Public & Social Sector Insights

AI is here to stay. To outcompete in the future, organizations and individuals alike need to get familiar fast. This series of McKinsey Explainers dives deep into the seven technologies that are already shaping the years to come.

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe

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Using Data to Inform Policy

GovLoop

Governments collect and analyze a lot of data. But they don’t always integrate it into the policymaking process. That can make programs less effective. “Whoever makes decisions, having them see the value of using information is super important,” said Rachel Leventhal-Weiner, Director of Evaluation and Impact at the Connecticut Office of Policy and Management.

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Gen AI in customer care: Early successes and challenges

McKinsey Public & Social Sector Insights

The contact center emerged as an early use case for generative AI—with varied success. Organizations can learn from early adopters and think about their adoption strategies across three horizons.

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Finding What Works at the Solutions Forum

NLC (National League of Cities)

When city leaders and their teams return to their day-to-day work after participating in the Cities of Opportunity initiative, they do so with a clear roadmap for advancing health equity in their cities, towns, or villages.

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Creating a European AI unicorn: Interview with Arthur Mensch, CEO of Mistral AI

McKinsey Public & Social Sector Insights

Arthur Mensch, CEO and cofounder of Paris-based Mistral AI, discusses his company’s large language models, its open-source strategy, and how AI will change the workplace.

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Simplifying City, County, & State Business Licensing - Why It Is A Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

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Trenton, NJ Deployed Zoning Permit Module With GovPilot

GovPilot

Trenton, NJ expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Faster, smarter, bolder: How midtenure CFOs shift into a higher gear

McKinsey Public & Social Sector Insights

Former finance leaders offer advice on how CFOs can go from good to great in the middle years of their tenure.

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Optimize Your Cloud Journey

GovLoop

Adopting the cloud successfully in your agency is a multi-step journey, and following a well-thought-out strategy can pave the way to mission success. It’s understandable that your journey may move faster or slower than other agencies, depending on what your time, staffing and budget restrictions allow. Along the way, though, there are three must-have stages to optimize your cloud environment that should be taken into account: Assess, Discover and Migrate : At this stage, you evaluate your exist

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Author Talks: Design as a force for good

McKinsey Public & Social Sector Insights

What’s possible through the power of design? The answer might surprise you.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.