Fri.May 03, 2024

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Gen AI talent: Your next flight risk

McKinsey Public & Social Sector Insights

Active users of gen AI are high value and in demand—and in many cases, poised to quit. New research reveals how to attract them, keep them engaged, and motivate them to stay put.

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May the 4th Be With You—Want to Fight Fraud? ‘This is the Way…’

GAO (US Government Accountability Office)

Happy early Star Wars Day! A not so long time ago (April), in a galaxy nearby (ours), the Jedi Council (GAO) issued a first-of-its-kind estimate of fraud across federal programs and operations. We estimated that the federal government could lose.

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Why so many bad bosses still rise to the top

McKinsey Public & Social Sector Insights

Narcissism. Overconfidence. Low EQ. Why do we persist in selecting for leadership traits that hamper organizational progress—and leave the right potential leaders in the wrong roles?

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Data for dementia: State’s brain health registry helps prep for an aging population

GCN

The Virginia Memory Project will catalog dementia cases and caregiving needs to inform policy and programming for aging adults.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Digital twins: Capturing value from renewable hydrogen megaprojects

McKinsey Public & Social Sector Insights

Hydrogen developers could use digital twins to improve the economic viability of renewable projects and meet increasing demand. Here, we illustrate how, using renewable hydrogen as an example.

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Don’t pull the plug on internet access for 23M families

GCN

COMMENTARY | No family should be forced to choose between one essential and another. And they don’t have to, as long as Congress acts to renew the Affordable Connectivity Program.

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As cities ban them from public spaces, homeless people scatter in search of refuge

GCN

Attorneys say bans could become more common nationwide if the U.S. Supreme Court overturns lower-court rulings in Oregon and Idaho that protect homeless people from being ticketed, charged or arrested for sleeping on public property.

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Why flow matters most in highly complex manufacturing

McKinsey Public & Social Sector Insights

To meet escalating demand for the latest advanced products, companies need a better way to handle the interactions and uncertainties of increasingly complex manufacturing.

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Zero Trust: How can local councils defend against the increasing cyber threats?

Open Access Government - Technology News

The recent ransomware attack on Le icester City Council is a stern reminder of how vulnerable UK local councils are to increasing cyber threats. How should local councils defend themselves? The council not only experienced a massive 1.3 terabyte data theft but also saw its support services shut down , including child protection, adult social care safeguarding, and homelessness.

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From start-up to centaur: Leadership lessons on scaling

McKinsey Public & Social Sector Insights

This playbook for founder CEOs on scaling from start-up to standout and beyond borrows lessons from the global B2B software-as-a-service industry.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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States get streamlined access to Treasury’s Do Not Pay system for unemployment

GCN

The move comes as federal agencies work with states to combat the rise in jobless aid fraud following the pandemic.

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Gen AI in customer care: Early successes and challenges

McKinsey Public & Social Sector Insights

The contact center emerged as an early use case for generative AI—with varied success. Organizations can learn from early adopters and think about their adoption strategies across three horizons.

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CIRCIA Is a Turning Point in CISA’s Cyber Watchdog Role

FedTech Magazine

The Cybersecurity and Infrastructure Security Agency advanced regulations that will guide critical infrastructure companies and other organizations in required reporting of cyber breaches and ransomware incidents with its recent notice of proposed rulemaking. These proposed rules, complying with the Cyber Incident Reporting for Critical Infrastructure Act of 2022, aim to address a number of challenges that have made improving organizations’ overall cybersecurity posture difficult.

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Anant Bhalla on the convergence of insurance, asset management

McKinsey Public & Social Sector Insights

The former CEO of American Equity Investment Life reflects on his career path, Brookfield’s acquisition of AEL, and his predictions for the insurance industry.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Q&A: How AMD EPYC and Instinct Processors Meet Agency Compute Needs

FedTech Magazine

The Office of Management and Budget signaled a tipping point in the government’s embrace of artificial intelligence when it recently issued guidance to agencies on use of the emerging technology. As agencies move into this new era of AI-driven innovation — and original equipment manufacturers position themselves to meet growing demand — technology procurement decisions are taking on greater significance.

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What is deep learning?

McKinsey Public & Social Sector Insights

Deep learning is a type of machine learning that is more capable, autonomous, and accurate than traditional machine learning.

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Job Security and National Security: Government Cybersecurity Jobs

Careers in Government

Protect against threats in Government Cybersecurity Jobs. Explore opportunities to secure public service institutions. Start your cybersecurity career now. The post Job Security and National Security: Government Cybersecurity Jobs appeared first on Careers in Government.

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What is machine learning?

McKinsey Public & Social Sector Insights

Machine learning is a form of artificial intelligence that is able to learn without explicit programming by a human.

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

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Keep the Hybrid Workplace Connected & Secure

GovLoop

While government agencies have instituted return-to-office policies, most continue to allow employees to work remotely a portion of each week. In short, the hybrid workplace is here to stay. The challenge now is to develop a security strategy that protects agency resources regardless of where employees are located. Here’s a quick use case of how Monroe County, Georgia, successfully left its traditional hub-and-spoke security architecture behind: Monroe County’s outdated firewalls and tradi

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Author Talks: The magic of unmuting yourself

McKinsey Public & Social Sector Insights

Do you tend to speak up or play it safe? Author Elaine Lin Hering shares how you can build the confidence to find—and use—the voice you’ve learned to bury.

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Practical Ways to Use AI in 2024

Grants4Good

You’ve heard that history tends to repeat itself and this also applies to technology. In 1994, the internet sparked both fear and excitement. Fast forward three decades, and perhaps you’re finding yourself both curious and anxious about artificial intelligence or AI. As a nonprofit leader, you might not be using AI; most nonprofits aren’t — citing lack of time and concerns about safety, privacy and ethics.

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What’s the future of AI?

McKinsey Public & Social Sector Insights

AI is here to stay. To outcompete in the future, organizations and individuals alike need to get familiar fast. This series of McKinsey Explainers dives deep into the seven technologies that are already shaping the years to come.

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

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Using Data to Inform Policy

GovLoop

Governments collect and analyze a lot of data. But they don’t always integrate it into the policymaking process. That can make programs less effective. “Whoever makes decisions, having them see the value of using information is super important,” said Rachel Leventhal-Weiner, Director of Evaluation and Impact at the Connecticut Office of Policy and Management.

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A microscope on small businesses: Spotting opportunities to boost productivity

McKinsey Public & Social Sector Insights

MSMEs are vital for growth and jobs, but struggle with productivity. The route to higher productivity lies in creating a win-win economic fabric for all companies.

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Finding What Works at the Solutions Forum

NLC (National League of Cities)

When city leaders and their teams return to their day-to-day work after participating in the Cities of Opportunity initiative, they do so with a clear roadmap for advancing health equity in their cities, towns, or villages.

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Creating a European AI unicorn: Interview with Arthur Mensch, CEO of Mistral AI

McKinsey Public & Social Sector Insights

Arthur Mensch, CEO and cofounder of Paris-based Mistral AI, discusses his company’s large language models, its open-source strategy, and how AI will change the workplace.

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A Guide For City Managers & CAOs to Achieve Operational Excellence

This guide addresses the unique operational challenges faced by smaller municipalities, such as limited resources, budget constraints, and diverse community needs. By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery. The guide covers identifying operational challenges, choosing the right software, and implementing digital solutions.

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Trenton, NJ Deployed Zoning Permit Module With GovPilot

GovPilot

Trenton, NJ expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Stand and deliver: Three imperatives for civil servants

McKinsey Public & Social Sector Insights

Today’s governments face increasing obstacles to achieving their primary mission: serving the public. Refreshed management approaches and new technologies can help.

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Optimize Your Cloud Journey

GovLoop

Adopting the cloud successfully in your agency is a multi-step journey, and following a well-thought-out strategy can pave the way to mission success. It’s understandable that your journey may move faster or slower than other agencies, depending on what your time, staffing and budget restrictions allow. Along the way, though, there are three must-have stages to optimize your cloud environment that should be taken into account: Assess, Discover and Migrate : At this stage, you evaluate your exist

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Trade’s trajectory: A conversation with Yuvraj Narayan

McKinsey Public & Social Sector Insights

DP World’s Yuvraj Narayan discusses the challenges and opportunities that port operators are seeing and how the nature of trade could evolve over time.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.