Improving customer engagement through federal AI
Partnership for Public Service
SEPTEMBER 30, 2024
The Partnership for Public Service , in collaboration with Deloitte , convened federal customer experience and technology leaders for a roundtable conversation on how generative artificial intelligence, or GenAI, can transform how the government engages and serves its customers and stakeholders. As GenAI tools spread in the private sector, the public and civil servants expect federal agencies to adopt and mature their use of the technology, which could help employees meet growing workloads and e
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