Tue.Jul 09, 2024

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Building AI-enabled services

McKinsey Public & Social Sector Insights

Advanced digital, automation, and AI technologies offer a great customer experience at low cost. The real challenge is building services organizations that can make the most of these new tools.

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Brain Data Science Platform increases EEG accessibility with open data and research enabled by AWS

AWS Public Sector Blog

Introduction About 4.5 million electroencephalogram (EEG) tests are performed in the US each year. That’s more than if every person in Oregon, Connecticut, or Iowa got an EEG. Compared to magnetic resonance imaging (MRI) scans, which use magnetic fields and radio waves to generate images of the structure of the brain, EEGs use wires placed on the scalp to record the brain function as seen through the electrical activity that the brain generates in the process of neurons in the brain sending sign

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Unique and Irreplaceable Cities Making the Urban Amazon Visible

The City Fix

Amazonian cities are diverse in opportunities and needs. The region’s biodiversity is among the world’s most important, but its cities’ sustainability challenges are less well-known. These jurisdictions require financial support and capacity building to create sustainable, conservation-oriented, equitable, urban green.

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When the Heat is On: How Cities Can Protect At-Risk Residents

NLC (National League of Cities)

Co-authored by Shweta Arya, Sr. Project Manager, Smart Surfaces, APHA Extreme heat is a silent killer. As the National League of Cities noted in 2023, warming from climate change — compounded by urban heat islands — is already having a severe impact on the health and well-being of communities across the country.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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For Disability Pride Month—We Highlight Our Work on College Campus Access Issues

GAO (US Government Accountability Office)

The percentage of college students with disabilities has nearly doubled during the last two decades—with as many as 21% reporting a disability in 2020. These students face additional challenges in college, which can reduce their chances of graduating.

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Keeping Agencies Up and Running

GovLoop

Government organizations have ample motivation to secure their networks, devices and infrastructure: Ransomware targets 58% of public-sector entities each year, and it costs them each more than $2 million, on average, to get up and running again. According to Jared Vichengrad, Head of Public Sector for Check Point, that’s largely because agencies struggle with legacy systems.

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How to Build a Software Factory

FedTech Magazine

The Department of Defense develops software factories to enable continuous integration and delivery of new applications amid its ongoing software modernization push. An assembly line comparison is apt: DOD defines a software factory as having distinct pipelines — each with its own tools, workflows, scripts and environments — and sets of automated activities throughout the development lifecycle.

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Overcoming the Digital Divide: Lessons State and Local Governments can Learn from the Hospitality Industry

Government Technology Insider

Over the last few years, there’s been a marked shift among state and local governments to prioritize the launch of digitized services and adopt the kind of automation and digital transformation that’s been well-established across the private sector. According to NASCIO, deploying cloud solutions and artificial intelligence, increasing broadband/wireless connectivity and balancing the need for security and risk management with public access rank among the Top 10 CIO Priorities for 2024.

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Finding Balance in Your Park Career

Park Leaders

“Work-life balance means that you’re trying to find a way to balance this so you’re a complete person and your batteries are recharged.” Being a park ranger isn’t just a job. For many of us, it’s a calling. But that doesn’t mean you have to sacrifice your own well-being. Phil Gaines and I talk about some practices that can easily be built into your routine and transform how you approach the ballance between your work and your life.

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Growth In Naperville Golf

ParkTalk podcast

The game of golf has seen a boom in popularity across the country, and that surge has been felt at the Naperville Park District. Director of Golf, Kevin Carlson and Springbrook Head Golf Professional, Mike Lyzun sit down to discuss the the growth of Park District golf and the golf facilities at the Naperville Park District. The game of golf has seen a boom in popularity across the country, and that surge has been felt at the Naperville Park District.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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The Career Journey: Who Do You Want to Be?

Homeroom

I love talking to people about their career journeys. While each person’s story is unique, I often find that there’s a pattern in the way they tell them. They usually start with a childhood dream job that first inspired them, followed by their educational history, eventually leading them to their field of study. Many people Continue Reading The post The Career Journey: Who Do You Want to Be?

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Teen summer volunteers at the library

Princeton Public Library

As we approach the midway point of summer reading, participants in our Teen Summer Volunteer Program are kicking it into high gear The post Teen summer volunteers at the library appeared first on Princeton Public Library.

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Verona, NJ Deployed OPRA Request Module With GovPilot

GovPilot

Verona, NJ expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Getting Granular: In Search of Pockets of Growth in China

McKinsey Public & Social Sector Insights

Identifying fresh opportunities for growth in China’s vast consumer market requires a more granular approach.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Improving government communication with Smart Brevity

Partnership for Public Service

In the second event of our 2024 Federal Communications Series , Phil Dufresne, senior editor at Axios HQ, delivered a one-hour workshop on how federal communicators can incorporate Smart Brevity into their content. Smart Brevity is a methodology developed by Axios ’ Jim VandeHei, a member of the Partnership board, and Mike Allen and Roy Schwartz. Rooted in brain science and data, this communication formula empowers communicators to create easily digestible and accurate information for diverse au

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Fostering Belonging Through Community Theater — Episode 156

Open Space Radio: Parks and Recreation Trends

Happy Park and Recreation Month! On today’s episode, we’re excited to bring you a story that truly embodies this year’s theme of “Where You Belong.” Each year, the NRPA team hosts a cover contest to find a cover photo and story for the July issue of Parks & Recreation magazine that supports the year’s theme, and this year’s winner is a gem. Today we’re joined by the winner, Rachel Kohler, a recreation coordinator for cultural arts and community engagement for The Majestic Theatre, part of Co