McKinsey Public & Social Sector Insights
MARCH 12, 2024
Gen Z consumers are picking up the phone, boomers are using digital chat, and AI technologies are reshaping the contact center. For customer care leaders, 2024 could be a transformative year.
GCN
MARCH 12, 2024
Two recent studies look at the obstacles to building more apartments and other dense housing options near transit to address environmental, urban development and housing goals.
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McKinsey Public & Social Sector Insights
MARCH 12, 2024
Successful B2B companies use various tactics to get ahead in sales—here’s how three players did it.
Summer Camp Programming
MARCH 12, 2024
SHOW NOTES In this episode, Curt and Chris discuss a wide range of ideas for bringing special guests to camps. They explore the possibility of inviting guests such as wildlife experts, celebrities, local community leaders, scientists, engineers, athletes, craftsmen like blacksmiths, motivational speakers, and artists. Additionally, they mention innovative activities like silent discos, bubble parties, […] The post SCP 201: 20 Special Guests Suggestions for Your Camp first appeared on Summe
Advertiser: Noratek
Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.
GCN
MARCH 12, 2024
In a recent interview, the state’s CISO talks about zero trust, the upside to COVID and triaging the state’s aging tech infrastructure.
State Tech Magazine
MARCH 12, 2024
Whether an organization is hybrid or fully remote, having a digital-first culture and strategy for collaboration is a wise move for ensuring employees are able to do their work in any setting, at any time. This means prioritizing tools and technology that enable an agency to create a digital experience that is scalable, secure, reliable and cost-effective.
Public Administration Today brings together the best content for professionals in the public administration field from the widest variety of thought leaders.
GCN
MARCH 12, 2024
The variable and underappreciated nature of rural public transit systems is why both Minnesota and Vermont decided to develop their own trip planning websites for rural areas.
McKinsey Public & Social Sector Insights
MARCH 12, 2024
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
Professional Grant Writer
MARCH 12, 2024
Nonprofits often view grant writing as an inevitable part of running a nonprofit. As soon as that 501(c)(3) letter arrives from the IRS, The post How to get started with grant writing appeared first on Professional Grant Writer.
GCN
MARCH 12, 2024
A bipartisan coalition of 43 attorneys general is urging the Federal Trade Commission to expand the definition of “personal information” to keep up with changes related to smartphones and social networks that play an increasing role in everyone’s life – including children.
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Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.
McKinsey Public & Social Sector Insights
MARCH 12, 2024
The heightened turbulence of the past few years, including the pandemic and geopolitical fracturing at a time of sweeping technological change, gives the world a distinctly uncertain feel. Given all this change, we may well be transitioning to a new era with different economic and political dynamics, writes Kweilin Ellingrud in Forbes.
FedTech Magazine
MARCH 12, 2024
Federal agencies occasionally have to cobble together temporary technology fixes in emergencies. Sometimes, these quick adaptations are small and simple; say, having an employee use a loaner laptop while his or her crashed laptop goes through recovery. There are times, however, when the skills needed to make these short-term fixes are called on to manage larger crises.
McKinsey Public & Social Sector Insights
MARCH 12, 2024
It was another year of big changes for the mobility sector as regulation, investment patterns, consumer preferences, and technology continued to evolve.
Policy & Politics Journal blog
MARCH 12, 2024
Special issue blog series on Policy Expertise in Times of Crisis Ahmad Wesal Zaman, Olivier Rubin and Reidar Staupe-Delgado The policy literature has generally presented crises as urgent public threats with clearly demarcated ‘focusing events’.
Speaker: Noratek
Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.
GovLoop
MARCH 12, 2024
Executive orders, frameworks, and acts of Congress tell agencies what their cybersecurity goals should be, but generally leave implementation details to other entities. The National Cybersecurity Center of Excellence (NCCoE), a component of the Commerce Department’s National Institute of Standards and Technology (NIST), fills that need — developing actionable, standards-based guidance that helps agencies turn cyber concepts into reality.
Eric Holdeman's Disaster Zone Podcast
MARCH 12, 2024
Take any emergency or disaster and you will find that communications is the key ingredient that needs to be present to have a successful outcome. Communications systems are changing rapidly to become lighter with more capabilities, including linking people and organizations with satellites. This is the topic for this podcast. Note, during the recording of this podcast we had our own “communications issues” that we had to work through by using a redundant communications system.
Rebuilding Place in Urban Space
MARCH 12, 2024
Empty buildings and lots are a revitalization issue in weak real estate markets. As a preservationist, I prefer not to tear down buildings. But when you don't have enough people to populate your empty housing, buildings deteriorate and people advocate for demolition, not recognizing in a weak market that improving an empty lot is even harder than fixing an empty house.
Careers in Government
MARCH 12, 2024
Are you passionate about creating vibrant, sustainable communities? Do you have a knack for envisioning the future of cities and neighborhoods? If so, a career in urban planning within the government might be the perfect fit for you. Urban planning is a field that focuses on shaping cities and neighborhoods for future generations, addressing issues […] The post Uncovering The Best Government Planning Jobs: Your Guide appeared first on Careers in Government.
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Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.
GovLoop
MARCH 12, 2024
Agencies struggle with data for many reasons. It grows amazingly fast and draws from novel sources, including Internet of Things devices. Finding qualified employees to handle it, especially in the public sector, can be difficult. And there are compliance and cybersecurity concerns, and technology integration challenges. Mismanaged data can lead to poor decision-making, increased risk and even legal fallout, but the No. 1 consequence is loss of trust, said Richard Barlow, Principal Technologist
GovPilot
MARCH 12, 2024
All local governments likely understand the importance of supporting local businesses because they undoubtedly provide so much to our local communities. But what does supporting local entrepreneurs in your community really entail?
Park Leaders
MARCH 12, 2024
“People can’t fall in love with your park if they’re lost.” Interpretation plays a vital role in attracting, entertaining, and educating diverse users. One person with a lot of experience in this area is Ky Harkey, former director of interpretation for Texas State Parks and now founder of The Visitor Experience. His expertise in interpretation and visitor experience helps park leaders improve the relevance and inclusivity of their programs and services.
Open Space Radio: Parks and Recreation Trends
MARCH 12, 2024
March is Women’s History Month, and this year’s theme celebrates women who advocate for equity, diversity and inclusion. This year we are honoring women who lead change in their field, and today’s episode does just that. There are so many women who are leaders in parks and recreation and bringing positive change to their communities, and today we’re excited to talk with two women who are leading the way in Juneau, Alaska.
Advertiser: Noratek
The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe
Partnership for Public Service
MARCH 12, 2024
In the first installment of this year’s Federal Communicators Series , the Partnership for Public Service spoke with Jonathan Finch, the acting director of digital experience at the Office of Management and Budget, to discuss how federal communicators can use the agency’s new guidelines to develop and deliver digital websites and services that create a good customer experience.
GCN
MARCH 12, 2024
In his budget, the president is asking Congress for more money for child care and the restoration of several pandemic-era programs, including the full child care tax expansion.
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