Mon.Mar 18, 2024

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The human side of generative AI: Creating a path to productivity

McKinsey Public & Social Sector Insights

The number of employees who use generative AI is expected to soar, freeing many to focus on higher-level cognitive work. Can organizations use this moment to make jobs more people centric?

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Raising the Bar for Multilingualism and English Learners Through a Re-Imagined National Professional Development Program (NPD)

Homeroom

The U.S. Department of Education Invites Applications for NPD Competitive Grant By: Beatriz Ceja, Deputy Assistant Secretary, Office of English Language Acquisition (OELA) and Loredana Valtierra, Policy Advisor, Office of Planning, Evaluation and Policy Development (OPEPD) The need for bilingual and multilingual teachers is critical more than ever, as over five million of our public-school Continue Reading The post Raising the Bar for Multilingualism and English Learners Through a Re-Imagined Na

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Better together: Process and task mining, a powerful AI combo

McKinsey Public & Social Sector Insights

Two AI-enabled approaches are changing the way companies identify operational improvement opportunities. Individually powerful, together they can be transformative.

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How to prevent ideas from getting lost in translation

GCN

Policy researchers and government administrators often seem like they’re speaking different languages. A new book aims to help experts communicate more clearly, so their ideas can have real-world impacts.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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DOD Drives New Interest in 5G Networks Across Government

FedTech Magazine

Upgrading to a 5G network is a simple matter for citizens; our carriers and phones do it for us. But when it comes to a government transition, there’s more advance work that needs to be done. The federal government’s move to 5G accelerated when the National Defense Authorization Act for Fiscal Year 2024 became law at the end of December 2023. The NDAA requires the Defense Department to develop private 5G networks at military bases and other DOD facilities.

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Fraud management perspectives for Latin America

McKinsey Public & Social Sector Insights

A new survey of the Latin American fraud landscape reveals that most fraud goes unnoticed as companies struggle to keep up with the dynamics of the fraud landscape.

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How to set compliance controls for your Google Cloud Organization

Google Public Sector

Assured Workloads is a modern cloud solution that allows companies to more easily run regulated workloads in many of Google Cloud’s global regions. Assured Workloads can help you ensure comprehensive data protection and regulatory compliance across your Google Cloud Organization. It allows you to apply specific security and compliance controls to a folder in support of your compliance requirements.

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Local news is crucial to governance, and it’s hurting

GCN

COMMENTARY | Public officials need to support it any way they can. It’s good for their communities, and it's good for them.

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Is Your Library Struggling With Program Attendance? Here Are 4 Proven Ways To Focus Your Marketing and Boost Your Numbers

Super Library Marketing

Photo courtesy Cincinnati and Hamilton County Public Library On my first day working in a library, I was handed a calendar of library events. “Here is everything that happens during the library year. You’ll learn what to expect pretty quickly and how to plan to market each of these events as they rotate in the library calendar.” My first thought was, “Holy cow, that’s a lot to promote.

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In rural Arizona, Maricopa County uses tech to make voting more secure

GCN

Providing voting access in rural areas has long been a challenge in the state, and across the country. Now, Maricopa county is hosting a big test of its efforts to improve access to the ballot in remote polling locations.

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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ASPPH scales data curation for members with a data lake on AWS

AWS Public Sector Blog

The Association of Schools and Programs of Public Health (ASPPH) is a nonprofit association with a vision for improved health and well-being for everyone, everywhere. They represent schools and programs accredited by the Council on Education for Public Health (CEPH) as well as applicants for CEPH accreditation. ASPPH’s mission is to advance academic public health by mobilizing the collective power of its members to drive excellence and innovation in education, research, and practice.

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How the world’s best hotels deliver exceptional customer experience

McKinsey Public & Social Sector Insights

Luxury hotels know that the secret to top-tier customer experience is a culture of excellence.

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EU government employees can build cloud skills with new, no-cost AWS learning plans

AWS Public Sector Blog

Amazon Web Services (AWS) announced the launch of new AWS learning plans for civil servants at this week’s AWS Public Sector Symposium in Brussels. The learning plans are designed specifically for European Union (EU) government agencies and are part of AWS’s ongoing commitment to public sector customers. These tailored learning plans will help EU government employees build cloud skills and accelerate their agencies’ digital transformations.

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State and Local Agencies Can Prepare for AI Success with Strong Data Governance

State Tech Magazine

As artificial intelligence becomes increasingly prevalent, user-friendly platforms such as ChatGPT have contributed to a shift in conversation. While concerns about AI have long dominated discussions, there’s growing excitement surrounding its many applications and efficiencies. State and local agencies are looking for ways to leverage AI technology to help them boost productivity and enhance citizen services.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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‘Tough-on-crime’ policies are back in some places that had reimagined criminal justice

GCN

Several states are considering or have already enacted legislation undoing more progressive policies.

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Feds, Up for a New Challenge?

GovLoop

Three years ago, FEEA (the Federal Employee Education & Assistance Fund) pivoted from hosting an annual in-person 5K to the all-virtual Feds In Motion Challenge. It made sense in the heart of the pandemic, but why are they gearing up for the 4 th annual Challenge instead of going back to a live event? Executive Director Robyn Kehoe explains it this way, “Because feds are everywhere, not just in the DC-area, and the Feds In Motion Challenge allows everyone to compete and have fun equally, no

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Local authority partnerships encourage small cells delivery

Open Access Government - Technology News

Ali Akhtar, Head of Acquisitions, at BT Wholesale, explains how strong local authority partnerships are central to unlocking small cell connectivity In today’s technological age, connectivity has become indispensable. Whether individuals use mobile phones to connect to an app, talk to friends and family, or governmental bodies monitor environmental metrics such as air quality, the demand for technology and connectivity has never been greater.

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Huntington, NY Launches New GovPilot Partnership And Will Soon Implement Government Management Software Into The Township

GovPilot

Huntington, NY just began a new partnership with the government management software provider to streamline operations and government services in the municipality.

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

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Advancing the future of UK stroke care with deep AI

Open Access Government - Technology News

RapidAI provides AI-based solutions to optimize care delivery and support clinical decision-making. Here, they discuss the vital opportunities to advance stroke care by implementing AI technology Cerebrovascular conditions are the fourth leading cause of death in the UK – 75% of which are strokes. It is also the single largest cause of complex disability among the 1.3 million stroke survivors in the UK.

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Atlantic City, NJ Deployed Residential Parking Permit Module With GovPilot

GovPilot

Atlantic City, NJ expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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Thanks Obama! (for saving my life)

Rebuilding Place in Urban Space

There was a conservative meme during the Obama Presidency about how bad he was for America (" ‘Thanks Obama.’ The evolution of a meme that defined a presidency ," Washington Post ). I had been doing some reading on the New Deal, when the US Government did so many great things. And that spirit of innovation marked the federal government for some time, e.g.