Thu.Jan 25, 2024

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Modernizing corporate-loan operations

McKinsey Public & Social Sector Insights

Inefficiencies and costly errors continue to plague syndicated-loan operations. Banks that invest in a modern operating model can win customers in this growing market.

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AWS commits additional $20M to tackle health equity disparities through cloud technology

AWS Public Sector Blog

Nonprofit Jacaranda Health, an AWS Health Equity Initiative customer, helps mothers and newborns in Sub-Saharan Africa get the care they need. In 2021, Amazon Web Services (AWS) launched the AWS Health Equity Initiative as a three-year, $40 million commitment to help solve gaps in health equity. Since then, 229 organizations have contributed innovations to the program to help address disparities in social determinants of health around the world.

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The Government Workplace Makeover

GovLoop

Goal: Embrace a more flexible, agile and resilient workplace to accommodate workforce and mission needs. Charles Hardy, Chief Architect of the General Services Administration’s (GSA) Public Buildings Service, is a licensed architect, workplace strategist and certified construction manager. As the agency’s lead executive in charge of workplace strategy, he oversees research and development of office innovations.

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States push ahead with social media laws amid legal challenges

GCN

Utah delayed its efforts for litigation purposes, while a judge blocked an Ohio law. But that hasn’t stopped other states, most recently Idaho and New York, from introducing their own restrictions to protect minors.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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What CX Metrics Actually Matter?

GovLoop

Metrics for customer experience (CX) can look radically different depending on the agency’s mission. How do you know which metrics you need to track success? During our latest CX Community of Practice session, Tori Leonard, UX Practice Manager, shared strategies for measuring your CX goals. Here are a few takeaways from that session: • The first step for creating and tracking metrics that matter should be foundational discovery research, Leonard said.

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How a small Air Force team used Vertex AI to overhaul their manual processes

Google Public Sector

As part of an effort to overhaul and accelerate processes within the U.S. Air Force , the Air Force Chief Data and AI Office wanted to explore how Generative AI could help modernize current processes, which were draining the time and energy of their service members and directly impacting their mission to supply airpower anytime, anywhere. Speeding up processes would help Airmen focus more time on the core challenges of their mission and less on the paperwork supporting that mission.

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Paid Parental Leave Is Available to Most Federal Employees—But Some May Not Know About It

GAO (US Government Accountability Office)

The first months of a baby’s life are an important period to build bonds between parents and child. Because of this, many new parents take maternity or paternity leave —also known as family leave—from work during those initial months of welcoming a.

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How AWS helps higher education institutions navigate data

AWS Public Sector Blog

Data is key to a higher education institution’s ability to expose insights and improve student performance and outcomes. Helping institutions understand how data can be used and how it can propel institutions toward a brighter future is a priority for Amazon Web Services (AWS). With many data solutions available, AWS can help education institutions map out an individualized data journey by starting simple, unlocking existing data, and moving toward a fully data-driven institution.

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Busting myths about women in the workplace

McKinsey Public & Social Sector Insights

Professional women’s progress can feel painfully slow. At this point, what’s really holding women back?

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US government agencies can communicate, collaborate securely with AWS Wickr

AWS Public Sector Blog

Driven by the need for convenience, real-time conversations, and anywhere, anytime access, electronic messaging has become a go-to means of communication. In fact, instant messaging has become the preferred form of internal workplace communications, including email, according to Gartner’s 2022 Channel Benchmark and other research studies. The rise in remote working during the COVID-19 pandemic, a tech-savvy workforce, and the proliferation of apps that make it easy to text and chat on any device

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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FEMA to overhaul disaster aid to better help those most in need

GCN

The changes would address “the inequitable distribution of benefits” and help more low-income and homeless people.

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From Disjointed to Aligned: Strategies for Getting Teams on the Same Page to Achieve Results More Successfully

Careers in Government

Leaders can foster this alignment by crafting a clear vision, promoting open communication, and encouraging collaboration across functions. The post From Disjointed to Aligned: Strategies for Getting Teams on the Same Page to Achieve Results More Successfully appeared first on Careers in Government.

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Local IT Leaders Optimize Their Work Environments with VDI

State Tech Magazine

During the pandemic, the adoption of virtual desktop infrastructure empowered employees of Amarillo, Texas, to work from home — and it created breathing room for those who still had to come into the office. “With VDI, we moved employees into various conference rooms without moving their physical machines. This allowed some departments to realize the value of the flexibility of VDI, both on-premises and off,” says Amarillo Director of IT Missy Laird.

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Building Digital Excellence: Overcoming Web Development Staffing Obstacles in Government

Careers in Government

Using websites, social media channels, and digital means of communication makes the communication gap between the government and constituents smaller. The post Building Digital Excellence: Overcoming Web Development Staffing Obstacles in Government appeared first on Careers in Government.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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The State of Energy Organizations 2024

McKinsey Public & Social Sector Insights

The coming decade will likely be a defining one for the global energy system.

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Cities Have a New Challenge Filling Job Vacancies: Demographics

Careers in Government

Agencies are experiencing staffing problems that impede service delivery, while a retirement tsunami erodes the ranks of older, knowledgeable workers. The post Cities Have a New Challenge Filling Job Vacancies: Demographics appeared first on Careers in Government.

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Mayor Nathaniel George Booker Talks Housing Stability through Property Tax Reform

NLC (National League of Cities)

Every year, residents across the country lose their homes because they are unable to pay the rising property taxes in many cities. Mayor Nathaniel George Booker of Maywood, IL, understands the critical importance of tackling late property taxes to stabilize homeownership for residents.

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How to Navigate the Maze: Overcome the Challenges to Land a Role in State and Local Government

Careers in Government

While the challenges of finding a role in state and local government may seem daunting, they are not insurmountable. The post How to Navigate the Maze: Overcome the Challenges to Land a Role in State and Local Government appeared first on Careers in Government.

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Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

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Are personalised running shoes the future?

Open Access Government - Technology News

Massachusetts Institute of Technology engineers find a way to personalise running shoes to optimise performance using their new model MIT engineers have created a model to revolutionise how runners select their shoes. The model, outlined in the Journal of Biomechanical Engineering study, predicts how specific shape properties impact a runner’s performance, considering factors such as height, weight and general dimensions.

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Nature Everywhere: 19 New Sites Join Initiative to Ensure Nature’s Benefits for All Children

NLC (National League of Cities)

Building upon nine years of experience in 50 cities, the National League of Cities (NLC) and partners Children & Nature Network (C&NN), and KABOOM! welcomed 19 new sites into the Nature Everywhere Communities initiative in November 2023.

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Creating A Positive Work Culture In Local Government Offices With GovPilot

GovPilot

Navigating the difficulties of local government and municipal offices is no doubt a challenging task. Local government officials face a lot of challenges in their efforts to ensure the functions of numerous different groups. Differing factors coming from having to manage public services , to addressing community needs, and adhering to various regulations can create a demanding environment.

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Shortage of prosecutors, judges leads to widespread court backlogs

GCN

The pandemic worsened problems that already had caused state and local court delays.

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

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Jersey City, NJ Deploys New Modules With GovPilot

GovPilot

Jersey City, NJ expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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From Google to the Pentagon: My Experience with the Air Force's Public-Private Talent Exchange

Google Public Sector

As a Google Public Sector Customer Engineer, I recently had the incredible opportunity to pilot a unique initiative: working directly for the U.S. Air Force via the Department of Defense's Public-Private Talent Exchange (PPTE) program. This program allows temporary talent exchange between DoD agencies and private companies, fostering collaboration and innovation to help drive mission outcomes forward.

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Dell Rapids, SD Deployed Building Permit and Report-A-Concern Modules With GovPilot

GovPilot

Dell Rapids, SD expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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GovForward FedRAMP Headliner Summit: Navigating the FedRAMP Certification: Best Practices and Challenges

CarahCast

This session aims to provide a high-level overview of the FedRAMP certification process, including the essential steps, requirements, and challenges that vendors encounter along the way. Listeners will gain insights into the benefits of achieving FedRAMP compliance, the intricacies of preparing for and undergoing the assessment, and practical strategies for streamlining the certification process.

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A Guide For City Managers & CAOs to Achieve Operational Excellence

This guide addresses the unique operational challenges faced by smaller municipalities, such as limited resources, budget constraints, and diverse community needs. By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery. The guide covers identifying operational challenges, choosing the right software, and implementing digital solutions.

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How to write stronger diversity, equity, and inclusion performance goals

Partnership for Public Service

“DEI isn’t what we do – diversity, equity and inclusion are what we achieve.” These words from DEI strategist and speaker Lily Zheng remind us that DEI goals are measurable efforts, not just aspirations, to build more equitable and inclusive organizations. To Zheng’s point, diversity, equity and inclusion are each separate outcomes. Oftentimes, they are intermediary outcomes to achieve business growth , like diversifying candidate pools to improve profitability or addressing meeting inclusivity

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GovForward FedRAMP Headliner Summit: The Role of Data & Risk Management in the New Threat Landscape

CarahCast

In this session, experts in government and industry weigh in on the technology and tactics necessary to stay one step ahead of the next threat. In this session, experts in government and industry weigh in on the technology and tactics necessary to stay one step ahead of the next threat.

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AI Adoption Is Great … If Done Sustainably

FedTech Magazine

The age of artificial intelligence has sparked growing excitement across society, with new tools such as ChatGPT promising a competitive edge. The recent release of the Biden administration’s much-anticipated AI executive order is guiding federal agencies to embrace the technology while still managing the risk. The executive order is a step in the right direction to promote safe, secure and trustworthy AI — essential as agencies explore new technology.

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Biden unveils $4.9B in big-ticket infrastructure grants

GCN

Three dozen projects got the green light and millions of federal dollars. The president also used the announcement to bolster his reelection campaign.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.