Tue.Oct 24, 2023

article thumbnail

Fintechs: A new paradigm of growth

McKinsey Public & Social Sector Insights

After decades of hypergrowth, fintechs have entered a new era of value creation, where the focus is on sustainable, profitable growth. This report examines how fintechs can win in these disruptive times.

article thumbnail

For the border it is not all about the wall

Disaster Zone blog

Other "systems" are needed to manage the border.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why AI-enabled customer service is key to scaling telco personalization

McKinsey Public & Social Sector Insights

Telcos increasingly rely on customized commercial marketing. But integrating those efforts with service-related outreach into a comprehensive next-best-experience engine is critical for growth.

Outreach 130
article thumbnail

Disaster Zone Podcast: ‘Emergency Managers and the Vitality of Public Information’

Disaster Zone blog

Don’t ignore this important aspect of the profession.

article thumbnail

How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

article thumbnail

4 Core Principles for States to Follow When Adopting AI

State Tech Magazine

A recent survey by the Public Technology Institute found that artificial intelligence is second only to automation as the technology that state and local government IT leaders are most interested in adopting. That’s unsurprising, as AI provides actionable insights agencies can use to improve citizen services. Just because it’s on their radar, however, doesn’t mean that most state and local agencies have started to implement AI.

article thumbnail

Decarbonize and create value: How incumbents can tackle the steep challenge

McKinsey Public & Social Sector Insights

While the task is not easy, incumbents—including those in hard-to-abate sectors—can decarbonize and generate value through a series of key actions.

More Trending

article thumbnail

The McKinsey Crossword: U.N. Day | No. 151

McKinsey Public & Social Sector Insights

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

114
114
article thumbnail

Examining the Role of Land Use and Regulations in Housing Development

NLC (National League of Cities)

Housing Supply Accelerator Convening The Housing Supply Accelerator, a partnership between the National League of Cities (NLC) and the American Planning Association (APA), is dedicated to locally driven housing supply solutions.

Housing 116
article thumbnail

Beyond ‘quiet luxury’: Brunello Cucinelli’s billion-dollar growth formula

McKinsey Public & Social Sector Insights

The Italian luxury brand’s North American CEO, Massimo Caronna, shares how strategic supply chain investments and a contrarian approach to growth will keep it around longer than any trend cycle.

article thumbnail

County tests feasibility of 3D-printed affordable housing

GCN

Santa Barbara County is using a state grant to 3D-print an affordable home in what it hopes will be a demonstration project other communities can learn from.

Housing 106
article thumbnail

Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

article thumbnail

How to start measuring outcomes for grants

Professional Grant Writer

It’s important for any nonprofit to measure their effectiveness at solving the problems they’re addressing. But it’s especially imperative for a nonprofit to. The post How to start measuring outcomes for grants appeared first on Professional Grant Writer.

article thumbnail

How one innovation hub plans to diversify the tech industry

GCN

Colorado’s quantum innovation hub consortium will ensure minorities and workers in rural and low-income areas get a fair share of the millions of jobs they believe the hub will create.

84
article thumbnail

Tracking the Funds—Community Project Funding and Congressionally Directed Spending

GAO (US Government Accountability Office)

Starting with the fiscal year 2022 appropriations, Members of Congress began a new process for Members to request funds for specific projects and established requirements to help ensure transparency and accountability. While directed funds were.

article thumbnail

AI-ready New York City focuses on workforce, procurement

GCN

The plan’s emphasis on building employee skills and updating its byzantine contracting lays the foundation for a unified city government ready to face new challenges.

article thumbnail

Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

article thumbnail

Data, Talent and Tools Drive the Journey

GovLoop

Successful agencies have clear objectives. “They know exactly what they want to get done. They just don’t know how to get there,” said Brandon Gilmore, Federal Marketing Manager at Alteryx. Gilmore had a few tips for agencies that know what they want to accomplish but are working on their roadmap and overall strategy for an upcoming transformation. Good Data Culture One thing successful agencies do is gather the resources they need to make data-driven decisions.

article thumbnail

Rocket Healthcare App: Connecting health professionals with the community whilst aiding a healthier population

Open Access Government - Technology News

Rocket Healthcare, a sub-division of Mobile Rocket, has gone from strength to strength in 2023. Providing digital business solutions for NHS and social care partners like the Rocket Healthcare App whilst assisting digital transformation needs is at the heart of what they do Our digital ‘Healthcare and communications’ application was designed for parents with young children to provide real time information and promote the self-management of care for 0-19 service users.

article thumbnail

Emergency Managers and the Vitality of Public Information

Eric Holdeman's Disaster Zone Podcast

The challenges around sharing information with the public about emergencies and disasters has never been more difficult. With me today is Brad Huffines, a passionate instructor and thought leader in the world of emergency public messaging. His deep passions draw from his years of weather risk management, emergency management instruction and broadcast meteorology on a local and national stage.

article thumbnail

On Your Mind: Mayor Kim Norton of Rochester Discusses Early Childhood Success

NLC (National League of Cities)

The On Your Mind series features local leaders and early childhood champions from across the country. In this blog post, NLC asked Mayor Kim Norton of Rochester, MN what’s on their mind about early childhood success.

52
article thumbnail

Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners

Speaker: Noratek

Join this insightful webinar on how local governments can reduce costs and optimize resources. Discover how municipalities like yours are leveraging technology to enhance service delivery, reduce operational costs, and generate lasting ROI. Key Takeaways: Learn actionable steps to reduce operational costs and increase community engagement Explore how digital tools can streamline inspections and reporting Understand the financial and operational benefits of digital management solutions Hear real-

article thumbnail

The Township of North Bergen Deploys Government Management Software Across Departments With GovPilot

GovPilot

The New Jersey Township of North Bergen selects GovPilot as provider of cloud-based government management software to streamline operations and constituent services.

article thumbnail

Cops want guns off the streets. But are buyback programs the way?

GCN

Some observers say buyback programs are ineffective at best and can sometimes detract from other violence prevention efforts.

article thumbnail

Re: October 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Once the incoming webhook functionality is enabled in GCCH, will we be able to use the Microsoft published "Incoming Webhook" connector that is available in commercial tenants?

article thumbnail

Farm groups, weather and climate watchers pitch state funding for network of weather stations

GCN

The Nebraska Mesonet system, once the envy of the nation, has fallen on hard times because of uncertain funding/

article thumbnail

Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.

article thumbnail

Season 6 Episode 30 - Software Development at NASA Reaching New Heights

GovCast

Behind large agencies like NASA is a backbone of technologists and shared services that enable the organization to seamlessly conduct its numerous missions that include those such as the high-profile Artemis and Moon to Mars. Shenandoah Speers, associate CIO of applications at NASA, has been on a mission of his own over the past five years to bring in scaled Agile frameworks that speed up its software development cycles and bridge the data among NASA’s systems.

article thumbnail

Preparing the Next Generation of Diverse Leaders in Parks and Recreation — Episode 145

Open Space Radio: Parks and Recreation Trends

Earlier this month I joined nearly 9,000 other people who are passionate about parks and recreation in Dallas at the 2023 NRPA Annual Conference. It was a week full of inspiration, networking and fun — and for me, a chance to celebrate not only all the good work happening in local parks and recreation, but also see the culmination of my NRPA colleagues’ hard work in putting on what was a truly incredible event.

article thumbnail

Using the cloud to advance collaborative water stewardship

AWS Public Sector Blog

Water is often a key indicator of climate variability and human impact. In the last 300 years, 85% of the world’s wetlands have been lost. A lack of available water quality data makes it difficult to provide decision support in water-related sectors such as food production, energy security, health, economic development, and climate change resilience.

article thumbnail

Legacy programs stymie Biden's efforts to boost equity in infrastructure spending

GCN

Communities of color benefit when federal agencies pick transportation projects, but most infrastructure money is doled out using old rules that favor whiter areas, according to a new report from the Urban Institute.

article thumbnail

A Guide For City Managers & CAOs to Achieve Operational Excellence

This guide addresses the unique operational challenges faced by smaller municipalities, such as limited resources, budget constraints, and diverse community needs. By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery. The guide covers identifying operational challenges, choosing the right software, and implementing digital solutions.