Wed.Aug 14, 2024

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Prudential embraces customer centricity: An interview with Priscilla Ng

McKinsey Public & Social Sector Insights

Prudential plc’s shift to customer-centric insurance hinges on digital transformation, with data and artificial intelligence as key enablers and humans still playing a crucial role.

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MBSE Transforms and Simplifies Complex Systems Planning

FedTech Magazine

NASA has more programs today than at any time in the agency’s history, but budgets haven’t kept up. To streamline projects, keep track of data and prevent the need for rework, the agency’s teams leverage model-based systems engineering methodology. A subset of digital engineering, MBSE houses the data associated with complex systems within integrated digital models.

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Promoting Community Civility to Reduce Local Political Violence

NLC (National League of Cities)

Local leaders play key roles in supporting American democracy. As their roles are public facing, local elected officials and municipal employees act as residents’ primary connection to their government. This public responsibility can lead to heightened interest in their work, creating opportunities for both support and disagreement.

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Using AI to accelerate process optimization: Is your plant ready?

McKinsey Public & Social Sector Insights

Sensor and process control upgrades are often necessary to enable the deployment of AI. A quantitative assessment of readiness can be an important first step.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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When the Student Loan Payment Pause Ended, Did Borrowers Pay?

GAO (US Government Accountability Office)

Student debt is one of the fastest-growing forms of household debt. More than 43 million people had federal student loans, totaling about $1.5 trillion at the start of 2024. During COVID-19, student loan borrowers received a reprieve when payments on.

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Performance Management: The Good, the Bad, and the Antiquated

Careers in Government

Performance management (PM) is an essential process in any organization, designed to ensure alignment of employees’ work with the company's goals and future development efforts. The post Performance Management: The Good, the Bad, and the Antiquated appeared first on Careers in Government.

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Promoting Ethical Practices in the Solar Energy Industry: A Guide for Government Regulators

Careers in Government

You have the power to create an ethics-driven, solar-powered future that has the potential to benefit the entire world. The post Promoting Ethical Practices in the Solar Energy Industry: A Guide for Government Regulators appeared first on Careers in Government.

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Supporting the Youth-Serving Workforce

NLC (National League of Cities)

The National League of Cities, joined by national experts, recently presented a webinar, “Understanding and Investing in Today’s Youth-Serving Workforce,” addressing current concerns related to the youth-serving workforce.

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Author Talks: Use your voice

McKinsey Public & Social Sector Insights

What if setbacks were just growth opportunities in disguise? CVS Health CEO Karen S. Lynch explains how she turned challenges into triumphs, and how you can, too.

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How to Take Action and Receive Recognition for Bringing Nature Everywhere Children Live, Learn and Play

NLC (National League of Cities)

In Austin, TX, children experience nature’s benefits through play in nearby parks, at libraries and in their neighborhood schools. In Flagstaff, AZ, the city addressed flooding and climate resiliency issues by implementing green schoolyards as a nature-based solution.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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How geospatial tech transforms government strategy

Open Access Government - Technology News

Forbes McKenzie , CEO of McKenzie Intelligence Services Ltd, maps out the political future in terms of how geospatial tech transforms government strategy From the ongoing conflict in Ukraine to military coups in Africa, geopolitical instability is at its highest in almost eight decades. Indeed, escalating competition between China and America, along with shifting global political allegiances, has led the U.S.

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How Business Diversity Helps Local Economies and Companies’ Bottom Lines

State Tech Magazine

For several years now, more businesses and government agencies alike have committed to initiatives supporting diversity, equity and inclusion, both within their own organizations and by building relationships with suppliers and partners that drive such efforts. Studies have shown that diversity does indeed have a positive impact on an organization’s bottom line.

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Chapter 12. Conclusion

Paul Cairney

This post by Sean Kippin introduces chapter 12 of Politics and Policymaking in the UK by Paul Cairney and Sean Kippin.

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Level up your leadership game: 5 tips for federal employees

Partnership for Public Service

There are infinite ways to become an effective leader, so much so that it can feel daunting to know where to start. Below, check out five leadership tips based on the skills prioritized in our Public Service Leadership Model. These recommendations from expert facilitators and coaches at our Public Service Leadership Institute® will help you become the fully realized leader you want to be. 1.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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Revitalization in a distressed residential-industrial neighborhood: Pullman, Chicago, Illinois

Rebuilding Place in Urban Space

I came across an interesting case study by the Chicago Business School, The Pullman Historic District: A partnership in place-based community investment , about the revitalization of the distressed neighborhood of Pullman, in Chicago. The effort was sparked by Park Bank, a locally focused community bank (" It shouldn't be a surprise that big banks are more comfortable dealing with large businesses | Community banking "), and its community development corporation which was doing a lot of housing