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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Citizens are increasingly engaging with public sector entities through digital surfaces and touchpoints. Every touchpoint is an opportunity for the public sector to give their consumers an experience tailored to their preferences and needs.

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Dallas County provides critical language services with Google Public Sector

Google Public Sector

They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county. Their ETH program translates existing service documents. This initiative was built on their existing foundation of innovation and commitment to diversity, equity, and inclusion.

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February 2024 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Microsoft 365 Government Adoption Resources Empowering US public sector organizations to transition to Microsoft 365 References and Information Resources Microsoft 365 Public Roadmap This link is filtered to show GCC, GCC High and DOD specific items. Many apologies for any inconvenience.

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Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS

AWS Public Sector Blog

To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using AWS services. In this post, learn how Acentra Health’s IDP solution reduced document processing times by more than 50 percent and lowered document processing costs by 40 percent.

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How one council used machine learning to cut translation costs by 99.6%

AWS Public Sector Blog

The success of a recent translation project that harnesses the power of artificial intelligence (AI) and cloud services is a prime example of this. Watch now: How Swindon Council used machine learning to cut translation costs by 99.6% All that has changed dramatically since building Translate, a machine translation application.

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How AI can make public sector services more inclusive and accessible

Open Access Government - Technology News

AI is set to transform the public sector to be more inclusive and accessible, creating new ways to remove barriers for people with disabilities Bu the scale of the challenge is significant. It can help the public sector become more accessible and better cater to individuals with diverse disabilities.

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Dallas County provides critical language services with Google Public Sector

Google Public Sector

They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county. Their ETH program translates existing service documents. This initiative was built on their existing foundation of innovation and commitment to diversity, equity, and inclusion.