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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

Access to key documentation is both a struggle and a necessity for vulnerable and at-risk communities. For the unhoused, being ‘document ready’ is essential to avoid delays or denial of access to benefits and services they need. Without proper documentation, unhoused individuals face overwhelming barriers to stability and opportunity.

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

Outreach 130
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To Prevent Illegal Dumping, You Have to Know the Scale of the Problem

Center for Community Progress

An illegal dumping inventory is a point-in-time survey to document the location and severity of illegal dumping across Flints vacant lots. How can outreach and education help? Identifying common types of dumped waste informs public outreach efforts, like flyers, dumpster roll-off days, or hazardous waste drop-off events.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage. This translates to an average cost of $6.75

Outreach 130
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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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4 ways AWS Partners are using AI/ML to drive public sector transformation

AWS Public Sector Blog

This work entails staff manually going through hundreds of thousands of documents. At times, the documents were incomprehensible, which could result in incorrect information. The central mission of the department is to support citizens with issues related to employment and insurance. The nature of the work makes it time-consuming.

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Amazon SageMaker Studio Lab helps educators focus on teaching rather than technology

AWS Public Sector Blog

The platform interface includes markdown cells alongside code so students can document their learning in the same place as their coding project. Professor Nick Hawes at the University of Oxford teaches disadvantaged pupils programming as part of OxNet , an outreach program run by Pembroke College. “I

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