State Tech Magazine

SEPTEMBER 1, 2022

From collected tax records to processed licenses, state and local governments need to gather and store a multitude of documents, and many of those records need to be kept for years, if not forever.

Local Government 244

Local Government Government Agency Government Management 244

AWS Public Sector Blog

JULY 31, 2024

This is often attributed to configuration management, total asset inventory, compliance with agency third-party security tools, and agency authorization documentation. The key to ensuring security and compliance is ensuring proper documentation and securing the baseline template utilized.

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Security Management Accountability Operations 195

AWS Public Sector Blog

OCTOBER 9, 2024

Processing these cases requires meticulous data entry from patient records and forms related to prior authorization notices, patient care, and case management, which often consist of complex medical history. To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using AWS services.

Public Sector 182

Public Sector Translation Operations Management 182

AWS Public Sector Blog

OCTOBER 25, 2024

Federal agencies typically collect, manage, use, and distribute a wide array of documents. Storing and distributing federal agency documents is often a complicated process; documents can range from structured formats to free-flowing documentation with personal identifiable information (PII) that needs careful redaction.

Security 189

Security Regulations Public Sector Transportation 189

State Tech Magazine

JULY 3, 2024

The map documented that citizens often did not understand… But Code for America has found that the petition processes “to clear criminal records in most states is complicated and burdensome.”

Petition 293

Petition Management Nonprofit Housing 293

State Tech Magazine

OCTOBER 14, 2024

As deputy city manager and chief public safety officer in Maricopa, Ariz., While these powerful models help bring generative AI to life, they need to be handled with care to ensure privacy and security, among other considerations.

Local Government 176

Local Government Management Public Safety Government 176

AWS Public Sector Blog

APRIL 3, 2025

At California Polytechnic State University, San Luis Obispo (Cal Poly), procurement specialists manage over $190 million in annual spending across diverse commodity areas, many requiring detailed work scopes. The solutions impact extends beyond simple document generation. The scale of this challenge is substantial.

Public Sector 162

Public Sector Development Education Security 162

Peak Proposals

JUNE 1, 2023

The result of this uncertainty is that the decision of how to manage references is not made until after the proposal is well underway, and the references are scattered across several locations. Several options exist for storing and adding references to grant proposals or other documents, such as project reports and research papers.

Management 130

Management Accountability Development Public Face 130

AWS Public Sector Blog

NOVEMBER 3, 2023

Access to key documentation is both a struggle and a necessity for vulnerable and at-risk communities. For the unhoused, being ‘document ready’ is essential to avoid delays or denial of access to benefits and services they need. Without proper documentation, unhoused individuals face overwhelming barriers to stability and opportunity.

Public Sector 298

Public Sector Housing Outreach Security 298

AWS Public Sector Blog

FEBRUARY 15, 2024

Amazon Web Services (AWS) employs project management principles to deliver public sector cloud outcomes. This blog post highlights project management tools, references, and AWS Management Console tips that give public sector customers better project visibility, automate task management, and help accelerate project outcomes.

Management 200

Management Public Sector Budgeting Financial Management 200

AWS Public Sector Blog

MARCH 24, 2023

In these applications, documents—in various sources, formats, and layouts—are the primary tools for application assessment. Processing these documents manually or by using legacy optical character recognition (OCR) systems is time-consuming and prone to error. Tens of millions of residents apply for these benefits every year.

Public Sector 147

Public Sector Accountability Security Government Agency 147

AWS Public Sector Blog

AUGUST 10, 2023

For example, a recent directive from the US Government’s Office of Management and Budget (OMB) and National Archives and Records Administration (NARA) requires all US federal government agencies to transition to electronic records by June 30, 2024.

Public Sector 130

Public Sector Accountability Implementation Government Agency 130

AWS Public Sector Blog

NOVEMBER 27, 2024

Public sector organizations worldwide face a common challenge: processing an ever-growing volume of document-heavy applications across various services. While we focus on naturalization as our primary example, the solution discussed can be applied to any public sector use case involving large-scale document processing.

Public Sector 130

Public Sector Government Agency Translation Government 130

AWS Public Sector Blog

MARCH 31, 2025

If youre working in highly regulated industries like the federal government or national security, you face unique challengesfrom managing complex legacy systems with accumulated technical debt to keeping pace with rapidly evolving technologies. Figure 1: LISA Model Management console with both Amazon ECS (e.g.,

Security 264

Security Development Management Public Sector 264

GovLoop

APRIL 15, 2025

Its found in the wide variety of content generated in employees day-to-day work: case notes, court filings, Word documents, Excel files, drone footage and PDF forms. These are examples of unstructured data information that doesn’t fit into the rows and columns of a traditional database.

Parks And Recreation 52

Parks And Recreation Public Safety Local Government Social Services 52

AWS Public Sector Blog

APRIL 22, 2025

For example, we needed to rethink demand management in our control room, which faced unsustainable levels of demandmuch of which didnt need a human response. By working with AWS, we devised an AI-based chatbot to help to manage non-emergency public contact, by filtering incoming traffic and signpost users to the best source.

Laws 147

Laws Public Sector Development Operations 147

AWS Public Sector Blog

NOVEMBER 21, 2024

Given their limited qualified workforce, examiners can only thoroughly review a small percentage of documentation. Increase the percentage of reviewed documentation from 20 to 100 percent using generative AI, while maintaining human review at the existing 20 percent level.

Public Sector 147

Public Sector Development Operations Accountability 147

AWS Public Sector Blog

DECEMBER 15, 2022

As an IT leader for digital citizen services, you need to automate incident management runbooks. With this mental model in mind, here are the three steps to implement it in practice, starting with an existing asset: your incident management runbook. 1) Place current incident management runbook as documents in AWS Systems Manager.

Security 246

Security Management Communications Public Sector 246

FedTech Magazine

NOVEMBER 26, 2024

Some of the most aggressive innovation happening at the federal level is centered on digital asset tracking and management, far beyond the supply chain environments you might expect to see in production facilities, warehouses and distribution centers.

Budgeting 118

Budgeting Security Management 118

State Tech Magazine

MAY 6, 2024

Scott Varner, director of IT and management information systems for Frederick County, Va., Government employees spend a lot of time writing resolutions and other regulatory documents, but AI could speed up such work for them. “… Speaking Thursday at the Public Technology Institute’s 2024 AI and Cyber Summit in Washington, D.C.,

Local Government 281

Local Government Development Government Government Employee 281

AWS Public Sector Blog

APRIL 14, 2025

The National Bureau of Revenues VAT system, for example, now runs on SAPs HANA cloud database, and the Ministry of Justice has developed a cloud-based management system for legal cases, using a database and applications from Oracle. They can track the renewals progress and have the new document delivered to their home.

Security 162

Security Public Service Government Sustainability 162

AWS Public Sector Blog

MAY 1, 2025

As states continue to transition towards more modular architectures and look for efficiencies, adopting an ODS is vital in maintaining cohesive and effective data management. The ODS should catalog data, perform quality checks, manage master data, and use a business glossary to produce actionable insights.

Operations 147

Operations Security Implementation Management 147

AWS Public Sector Blog

OCTOBER 3, 2023

In this blog post, we cover public sector use cases that are driving the adoption of serverless and containers, such as generative AI, data analytics, document processing, and more. Running containerized on-premises or self-managed workloads involves significant overhead to manage operational resources.

Public Sector 317

Public Sector Security Management Operations 317

AWS Public Sector Blog

DECEMBER 1, 2023

Handling approximately 285,000 legal cases annually means that the Nebraska Judicial Branch manages hundreds of thousands of paper documents, audio and video files, and various forms of evidence every year. If you’re interested in learning more about this TTM, please speak to your AWS Partner Development Manager or contact AWS.

Public Sector 342

Public Sector Security Leadership Education 342

AWS Public Sector Blog

APRIL 15, 2025

For example, Acentra Health worked closely with the AWS Product Acceleration Team to build an intelligent document processing (IDP) solution that cut document processing times by 50 percent and reduced costs by 40 percent. Amazon Pinpoint makes personalized outbound messaging campaigns simple.

Public Safety 130

Public Safety Public Sector Government Agency Constituents 130

AWS Public Sector Blog

FEBRUARY 12, 2025

Public sector organizations operate in an increasingly complex environment, managing diverse workloads and maintaining a high level of security. Although authentication is often managed through external identity providers (IdPs) such as Amazon Cognito , authorization logic is usually implemented within the application code.

Public Sector 130

Public Sector Public Safety Management Transportation 130

Microsoft Public Sector

MAY 31, 2024

Whether you need to make strategic decisions, solve problems, or answer customer queries, you want to leverage the knowledge that is stored in your documents and databases. In this blog post, we will show you how you can use Azure OpenAI and Cognitive Search to create chat bots that can answer challenging questions from your documents.

Management 110

Management Accountability Government Regulations 110

AWS Public Sector Blog

APRIL 15, 2025

Streamlining administrative workflows AI-powered intelligent document processing simplifies document heavy tasks like admissions and financial aid, reducing staff workload and improving the students and parents experience. It is encrypted in transit and at rest using via AWS Key Management Service.

Education 130

Education Translation Sustainability Public Sector 130

State Tech Magazine

MARCH 16, 2023

States are likely seeking sound, pragmatic modernization projects due to two systemic factors: a lack of funding and issues with change management. One such example is the governor of Washington’s request that state agencies pitch “a short-term, low-risk, high-reward project idea to update outdated applications.”

Public Sector 130

Public Sector Budgeting Management 130

AWS Public Sector Blog

JANUARY 13, 2025

Amazon Bedrock is a scalable, fully managed service that offers a choice of high-performing FMs from leading AI companies through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsibility. What is Amazon Bedrock? Sonnet and the Amazon Titan Text Embedding v2 models.

Security 130

Security Public Sector Operations Government 130

AWS Public Sector Blog

NOVEMBER 27, 2023

Case exhibits include documents, images, videos, audio recordings, and physical evidence presented during a trial or hearing to support facts presented in the case. Trial courts struggle to manually maintain exhibits and manage inventory of these exhibits in various forms. The system is also highly scalable, reliable, and secure.

Public Sector 195

Public Sector Public Safety Management Security 195

AWS Public Sector Blog

DECEMBER 14, 2023

Topics include AWS Audit Manager , AWS Config , AWS Systems Manager , and AWS Security Hub. You can use Audit Manager to continuously audit your AWS usage to simplify risk and compliance assessment. Audit Manager collects evidence from multiple data sources as an ongoing process once you create your assessment.

Public Sector 204

Public Sector Security Accountability Management 204

AWS Public Sector Blog

DECEMBER 1, 2023

Not all citizens have the same ability to identify and digest the information that’s important to them, so councils have to invest in alternative versions of documents in a format known as Easy Read. An average document of five pages would take two weeks to adapt, and cost £500 ($750).

Translation 289

Translation Public Service Public Sector Security 289

AWS Public Sector Blog

APRIL 10, 2025

Building upon successful collaborations with European institutions, the content has been carefully curated to address the specific needs of various EU roles, including project managers, analysts, software developers, and architects.

Public Sector 130

Public Sector Regulations Government Development 130

AWS Public Sector Blog

SEPTEMBER 30, 2024

From recorded testimonies to jail cell conversations, audiovisual files can play an important role in accurately documenting evidence that can make or break a case. The user identifies specific words of interest to be highlighted in the document and initiates the transcription process.

Translation 182

Translation Development Management Laws 182

AWS Public Sector Blog

NOVEMBER 20, 2024

The Amazon Web Services (AWS) Modular Data Center (MDC) is a service that enables rapid deployment of AWS managed data centers for running location- or latency-sensitive applications in locations with limited infrastructure. Start by completing and submitting the contact form on the AWS MDC page in the AWS Management Console (Figure 2).

Coordinator 130

Coordinator Security Accountability Transportation 130

AWS Public Sector Blog

OCTOBER 4, 2024

Healthcare practitioners rely on specialized knowledge such as publications in medical research, caregiving techniques, treatment plans, and policy documents. It combines the retrieval of documents with generative models to generate a coherent and relevant response to a user’s query. The key elements of the architecture are as follows.

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Communications Security Regulations Accountability 200