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Reimagining government social services in the COVID-19 era

Google Public Sector

States have seen a rising volume of new unemployment requests, and other social services systems are being stressed like never before. At the same time, more state employees have transitioned to working from home and providing their services remotely. It’s no secret that state governments in the U.S.

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Clark County CIO, Bob Leek, Prioritizes Digital Inclusion to Drive Economic Development

Government Technology Insider

We recently talked with Leek to learn more about his vision for Clark County and how he’s using the county’s telecommunications infrastructure to drive digital inclusion and economic development to ensure a more prosperous future for all residents in this prosperous but often economically stratified community.

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CX Innovation: Reminder Text Messages Make a Difference

GovLoop

For people who rely on social services benefits — e.g., the Supplemental Nutrition Assistance Program (SNAP); SNAP for Women, Infants & Children (WIC); Temporary Assistance for Needy Families (TANF); and Medicaid — reminders about appointments and deadlines aren’t just a convenience.

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May Online Training Schedule

GovLoop

PT NextGen Government Training Virtual Summit: Powering Your Public Service Career Forward We’re thrilled to have you join us at the upcoming NextGen Government Training Virtual Summit on May 10, 2023! We’re so looking forward to hosting a full day of professional development keynotes and breakout sessions.

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Call for Participation: Libraries Advancing Community Learning to Reduce Substance Use

A Library Writer's Blog

Priority will be given to applicants who have experience with substance abuse recovery programs, facilitating reading and learning groups, outreach, social services, and/or those who represent underserved communities. urban, rural, diverse socio-cultural demographic characteristics, etc.) and from different sizes of libraries.

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Simplified CCAI virtual agent management for business users

Google Public Sector

Although Dialogflow has an intuitive interface, it’s designed for developers and technical staff. Social Services Viewer, Social Services Editor) Users - A table containing a list of users and assigned roles Apigee - Apigee is used as the glue to the underlying Dialogflow APIs.

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County Legal Authority to Fund Non-Mandated Social Services Programs

Community and Economic Development Program of UNC

In addition to funding these mandated programs and services, each county also has statutory authority to create and fund optional, non-mandated social services programs. Foundational Considerations Before addressing social services funding, it’s important to consider two basic requirements for spending public funds.