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Using Disaggregated Data to Improve Delivery of Homelessness Services and Housing

NLC (National League of Cities)

Co-authored by Lina Choe, Housing and Community Development Intern at the National League of Cities By harnessing improved data collection, cities can more effectively reach homeless residents and deliver essential social services and housing.

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Reimagining government social services in the COVID-19 era

Google Public Sector

States have seen a rising volume of new unemployment requests, and other social services systems are being stressed like never before. At the same time, more state employees have transitioned to working from home and providing their services remotely. It’s no secret that state governments in the U.S.

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Singapore’s NHG Cares App uses AWS to support a healthier population

AWS Public Sector Blog

The NHG Cares App is designed on a cloud-centered and microservices architecture and is developed using AWS managed and serverless services. GPs can engage more effectively with the residents to develop personalized health plans that include lifestyle adjustments, regular health screenings, and appropriate vaccinations.

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Clark County CIO, Bob Leek, Prioritizes Digital Inclusion to Drive Economic Development

Government Technology Insider

We recently talked with Leek to learn more about his vision for Clark County and how he’s using the county’s telecommunications infrastructure to drive digital inclusion and economic development to ensure a more prosperous future for all residents in this prosperous but often economically stratified community.

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Simplified CCAI virtual agent management for business users

Google Public Sector

Although Dialogflow has an intuitive interface, it’s designed for developers and technical staff. Social Services Viewer, Social Services Editor) Users - A table containing a list of users and assigned roles Apigee - Apigee is used as the glue to the underlying Dialogflow APIs.

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AWS commits additional $20M to tackle health equity disparities through cloud technology

AWS Public Sector Blog

We’ve seen participants in the Health Equity Initiative create incredible solutions that effectively address the equity gaps in accessing quality health services. According to the Atlas of African Health Statistics , nearly 99 percent of maternal deaths occur in developing countries.

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CX Innovation: Reminder Text Messages Make a Difference

GovLoop

For people who rely on social services benefits — e.g., the Supplemental Nutrition Assistance Program (SNAP); SNAP for Women, Infants & Children (WIC); Temporary Assistance for Needy Families (TANF); and Medicaid — reminders about appointments and deadlines aren’t just a convenience.