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The 2025 Modernization Playbook

GovLoop

Digital Identity Ecosystems: Government agencies could play a vital role in the development of systems for managing the use of digital identities across the public and private sectors. This trend is good for institutional knowledge and continuity, but an ominous sign for the future, the report states.

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Governments should look under the hood to make sure their IT systems are safe from cyber criminals

American City & Country

Koenig says public-facing systems like websites have a much larger attack surface. “As As more public services move online, the criticality of these systems goes up. OMNIA Partners , who sponsors this page, offers a robust portfolio of cooperative contracts in the public procurement space.

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Collaboration with career staff is critical to appointees’ success

Partnership for Public Service

In addition to doing hands-on onboarding sessions with the Office of Presidential Personnel, the Center has developed new online resources for appointees to review as they start a new role. Within a day, I developed a deep respect for the expertise and drive of all the career staff in the office.

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Overcome Manual App Testing Challenges to Drive Modernization: Insights from California CIO Academy

Government Technology Insider

At the 2024 California CIO Academy conference, state and local leaders from California agencies came together to share best practices for understanding and integrating emerging technology into government services. Speed is critical to the pace of innovation and challenge we face daily,” Wiri said.

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Harnessing the power of generative AI in AWS GovCloud

AWS Public Sector Blog

Read Introducing Get started with generative AI on AWS: A guide for public sector organizations for more information. Enhancing government chat-based assistant services Public-facing government agencies need to offer fast, accurate, and compliant customer service.

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Montana Maps Infrastructure Spending to Ensure Equity 

GovLoop

They only had about a month to apply for this money, and we got over $900 million in grant requests,” said Autumn Coleman, DNRC’s resource development bureau chief. This formula, which calculates a county’s size, population and miles of public roadways, was fair but complex and difficult to parse for those unfamiliar with it.

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Low-code helps UK councils to digitally transform and abandon legacy IT systems

Open Access Government - Technology News

As experienced by Blackburn with Darwen Borough Council, which saw a 300% increase in demand for web and chat activity as a result of call centre closures during lockdowns and customer demand changing and wanting access to more improved and faster digital public services.