Creating agentless outbound campaigns to support Medicaid unwinding efforts
AWS Public Sector Blog
AUGUST 17, 2023
For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. At least 4.5
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