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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. At least 4.5

Campaign 130
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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub.

Campaign 195
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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.

Outreach 130
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To Prevent Illegal Dumping, You Have to Know the Scale of the Problem

Center for Community Progress

Beyond aesthetics, these programs improve public health and safety. How can outreach and education help? Identifying common types of dumped waste informs public outreach efforts, like flyers, dumpster roll-off days, or hazardous waste drop-off events. Develop survey questions.

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4 ways AWS can help with Medicaid unwinding

AWS Public Sector Blog

For nearly a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities.

Outreach 130
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Health CareeRx Academy

The Whistle Post

Career Exploration and Career Development Plans. Community Health Workers (CHW) are public health outreach professionals with an in-depth understanding of a community’s experience, language, culture, and socioeconomic needs. Benefits and services include : Skills Assessment. Job Readiness Training.

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Talk in Plain Language

GovLoop

I have to understand how our sheriff’s office operates and what their unique constraints and requirements are vs. that of the court vs. that of animal care and control vs. that of public health,” he said. Technology always gets a spotlight,” but communication is just as important.