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Local Governments Are Developing Early AI Use Cases, CIOs Say

State Tech Magazine

Local government CIOs agreed that artificial intelligence has great potential for staff augmentation but noted that they are only in the early stages of testing AI use cases. Speaking Thursday at the Public Technology Institute’s 2024 AI and Cyber Summit in Washington, D.C.,

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Local Governments Must Act Quickly to Navigate AI Disruption

State Tech Magazine

Local government CIOs must prepare for the sweeping change to be brought by generative artificial intelligence. But such is the power of this generative AI opportunity that I urge local government CIOs to consider a 10/20/30 plan to capitalize quickly on the shifts that are about to occur.

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State and Local Governments Should Accelerate Digital Services Development

State Tech Magazine

Technology is making it faster and easier than ever to deliver a quality customer experience, and government agencies must keep pace, implementing the digitized services their customers have grown to expect. In fact, 60 percent of customers think government needs to modernize how it delivers services, according to a Salesforce survey.

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Local governments are less impacted by polarization, survey finds

American City & Country

Political polarization is having a substantially negative impact on the nation, according to 87% of local government leaders recently surveyed by CivicPulse and Carnegie Corporation of New York. However, only 31% of those same city and county leaders felt that polarization was seriously impacting their local communities.

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State and Local Government IT Influencers Worth a Follow in 2024

State Tech Magazine

As cutting-edge technologies, especially artificial intelligence, charge onto the scene, leading state and local officials have collaborated closely with private sector organizations to securely, compliantly and sustainability enhance citizen experiences while modernizing the back-office functions that support them.

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Public Technology Institute Surveys Local Government IT Leaders for Top Priorities

State Tech Magazine

The Public Technology Institute, a leader in government technology training and professional development, is looking at changes, both internal and across government IT, following the announcement of a new partnership and the release of its annual survey.

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How to Go Agile in State and Local Government: Scrum vs. PMBOK

State Tech Magazine

In the past few years, as state and local governments sought to modernize and release more digital services to meet the needs of citizens during the coronavirus pandemic, they have embraced an agile approach to government service delivery.