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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Several factors contribute to the increased cybersecurity risk during the holiday season, including: Organizations experience reduced staffing as government employees take well-deserved time off. Develop comprehensive incident response plans and procedures to handle potential outages or incidents during the holidays.

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Gemini in Workspace apps and the Gemini app are first to achieve FedRAMP High authorization

Google Public Sector

It certifies that Gemini has been developed, deployed, and maintained responsibly with appropriate ethical considerations, data governance, and transparency. Enhanced collaboration: AI-powered tools facilitate seamless communication and collaboration within and across government agencies.

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5 AI trends shaping the future of the public sector in 2025

Google Public Sector

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. By leading with AI-powered innovation, government agencies can improve efficiency, enhance decision-making, and provide better services to citizens.

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Demystifying AI: How RAG boosts efficiency in state and local government departments

AWS Public Sector Blog

Bridging the knowledge gap with LLMs Imagine if every government employee had an assistant who had read every book, document, and memo in the world. Training and development – Invest in training for your workforce to become adept at leveraging these AI tools, ensuring a smooth transition into a more tech-empowered mode of operation.

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AWS Marketplace myth busting for state and local government agencies

AWS Public Sector Blog

A cloud marketplace is operated by a cloud service provider (CSP) and serves as a place for customers to browse and subscribe to software applications and developer services that are built on, integrate with, or supplement the CSP’s main offering. A cloud marketplace provides broad access to these solutions.

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Showing appreciation for our veteran community through training and nonprofit support

AWS Public Sector Blog

From supporting veteran service organizations and nonprofits to providing training to active-duty and reservist service members, government civilians, transitioning veterans, and military spouses, AWS is dedicated to serving the military and veteran community. Training and skills development for the military community. Army veteran.

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Improving government contact center agent experience with Amazon Connect

AWS Public Sector Blog

“The agent workspace is simple to configure, easy to customize, and allows us to provide relevant information to our agents at the right point in the customer interaction,” said Robert Mullen, senior operations and support manager at Peraton. This can lead to incorrect or outdated information being shared with the caller or constituent.